Director, Internal Audit

Hyatt; Chicago (IL); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Free hotel stays

Flexible work schedule

Headspace subscription

Fitness center discount

Family assistance policy

Paid time off

Medical benefits

401K with company match

Job summary

Hyatt Hotels Corporation seeks a Director of Internal Audit to lead the global Hotel Audit Program, driving AI, data analytics, and automation to strengthen risk coverage across managed, leased, and owned hotels.

You will collaborate with Global Hotel Finance teams, guide regional audit leaders, and partner with IT and analytics teams to ensure audit quality and value across Hyatt’s global portfolio. This is a senior, strategic role supporting Hyatt’s growth and governance.

Responsibilities

• Lead the global Hotel Audit Program with regional managers, directing risk assessment, planning, execution, and reporting.
• Oversee AI and analytics strategy, integrating technology to improve audit coverage and efficiency.
• Partner with Data & Analytics, IT and business teams on data access, quality, and implementation priorities.
• Ensure audit quality through review of significant judgments, evidence, findings, and recommendations.

Job description

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Director to join our Internal Audit department. In this role, you will be collaborating closely with the Global Hotel Finance teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Director of Internal Audit leads Hyatt's global Hotel Audit Program and the strategy, development, and integration of artificial intelligence (AI), data analytics, and automation capabilities across Internal Audit. The role provides strategic direction, managerial oversight, and resource coordination to strengthen risk coverage, audit quality, and operational effectiveness across Hyatt's global portfolio of managed, leased, and owned hotels.

The Director modernizes the hotel audit program through AI and analytics to better address high-risk areas and expand global coverage. The role partners with business, finance, and operational leaders across regions and business units to drive change, support remediation, and align audit priorities with enterprise strategy and objectives.

The Director supervises managers responsible for regional hotel audits, AI, and analytics, including regional managers who lead their respective audit teams. Responsibilities include strategic planning, resource allocation, people management, quality oversight, and communication with senior leadership.

General responsibilities include:

• Lead the global Hotel Audit Program through regional managers, directing risk assessment, planning, scheduling, scoping, execution oversight, and reporting. Set objectives, allocate resources, monitor delivery, and maintain consistent methodology and quality standards.
• Lead the global Internal Audit AI and analytics strategy, setting priorities and overseeing capability development, implementation, and adoption across audit programs. Direct technology integration into hotel audits to improve efficiency and maintain or expand risk coverage.
• Partner with Hyatt's Data & Analytics, IT, and business teams on data access, quality requirements, technical support, and implementation priorities. Oversee audit technology use in accordance with Hyatt policies and standards.
• Oversee audit quality by reviewing managers' work, significant judgments, evidence, findings, and recommendations. Identify recurring control weaknes