Director, Intelligence & Insights

Meta; New York (NY); On-site; USD 223,000 - 287,000; Full time

Job summary

Meta in the United States is seeking a Director of Intelligence & Insights to lead a global, multi-disciplinary team spanning North America, EMEA and APAC. You will own the strategic intelligence program, oversee monitoring of coverage trends, and design tools and AI-enabled processes to accelerate reporting while maintaining high judgment.

This role requires influencing senior leaders, managing a high-volume portfolio across time zones, and partnering with data science, engineering and

Qualifications

• 5+ years of experience directly managing teams, including experience managing managers or regional leads.
• Experience building and running complex, insights-driven teams or functions.
• Experience leading globally distributed teams across multiple regions and time zones.
• Experience deploying and experimenting with technology and tooling for media tracking, monitoring, measurement and analysis, including AI-based tools.
• Demonstrated experience influencing and advising senior executive stakeholders, and working effectively across functions without direct authority.

Responsibilities

• Lead and develop a global team of regional leads and analysts across North America, EMEA and APAC.
• Own the strategic intelligence program for the Communications & Public Affairs organization, ensuring leadership has the intelligence it needs to make decisions.
• Monitor and report coverage trends and narrative shifts across business priority areas and major company news cycles.
• Build new tools, systems and processes that advance reporting infrastructure and embed AI into workflows.
• Manage a high-volume portfolio with intake, prioritization, and cross-time-zone coordination.

Job description

Meta is looking for an experienced communications leader to lead the Intelligence & Insights (I&I) function within the Communications & Public Affairs organization. I&I’s work underpins how the entire Comms organization understands its environment and measures its impact.The Director of I&I leads a global, multi-disciplinary team with members based in North America, EMEA and APAC, covering priority markets worldwide and the full range of company priority issues. The team's remit spans Intelligence (real-time flagging, longitudinal narrative tracking and news cycle analysis), Research (deep examination of strategic topics to equip leadership with insight), Messaging (disciplined deployment of research-backed narratives with target audiences) and Insights (analyzing how campaigns perform in driving business impact).This is a builder's role as much as a reporting one. The team does not simply produce recurring reports — it designs the tools, systems and processes that make reporting faster, sharper and more scalable, and it applies AI throughout its own workflows to compress turnaround times and create capacity for higher-judgment analytical work. We are looking for a leader who is energized by improving how the work gets done, not only by delivering the work itself.The role operates at the center of a demanding, high-tempo environment. The Director partners directly with senior company leadership and cross-functional partners across Communications, Public Affairs, Policy, Marketing, Legal and Data Science, and must be able to influence effectively upward, laterally and downward. Strong operational discipline is essential: much of the role is orchestrating a complex portfolio of recurring and ad hoc deliverables across time zones, sequencing competing requests, negotiating scope and timelines with senior stakeholders, and protecting the team's ability to do sustainable, high-quality work.Director, Intelligence & Insights Responsibilities:Lead and develop a global team of regional leads and analysts across North America, EMEA and APAC, spanning intelligence, research, messaging and insights.Own the strategic intelligence program for the Communications & Public Affairs organization, ensuring leadership has the intelligence it needs to make decisions.Direct the monitoring and reporting of coverage trends and narrative shifts across business priority areas and major company news cycles.Build new tools, systems and processes that advance the state of the practice in comms reporting and intelligence reporting — treating reporting infrastructure as a product to be improved, not a fixed set of deliverables.Embed AI into the team's workflows to accelerate production, expand analytical coverage and free capacity for higher-judgment workset the standard for responsible, well-reviewed use of AI outputs.Serve as a trusted advisor to senior executives and cross-functional partners, translating complex and often ambiguous information into clear, actionable recommendations.Manage the operational rhythm of a high-volume portfolio: intake and triage of requests, prioritization across competing demands, allocation of work across regions and time zones, and clear communication when scope or timelines need to change.Negotiate and set realistic expectations with senior stakeholders, including pushing back constructively on deadlines and scope where necessary to protect quality and team sustainability.Establish team norms, workload management practices and operating cadences that support strong morale, resilience and retention on a globally distributed team working across demanding news cycles.Represent I&I in cross-pillar and cross-functional planning, and partner with peer pillar leads on shared standards, measurement and roadmap priorities.Minimum Qualifications:5+ years of experience directly managing teams, including experience managing managers or regional leadsExperience building and running complex, insights-driven teams or functionsExperience leading globally distributed teams across multiple regions and time zonesDemonstrated experience developing strategy or campaigns in the corporate, political or public affairs sectorWorking knowledge of a range of qualitative and quantitative research methodologiesExperience deploying and experimenting with technology and tooling for media tracking, monitoring, measurement and analysis, including AI-based toolsDemonstrated experience influencing and advising senior executive stakeholders, and working effectively across functions without direct authorityExperience managing a high-volume portfolio of deliverables with competing priorities, including prioritization, intake management and stakeholder negotiationProven written and verbal communication and presentation skillsPreferred Qualifications:Experience building new measurement frameworks, reporting systems or internal tools from the ground upExperience applying AI or automation to redesign existing workflows, with demonstrable gains in speed, coverage or qualityExperience operating in a fast-moving, high-scrutiny environment such as a global technology company, major political campaign, or crisis communications settingExperience across more than one of intelligence, research, messaging and insights disciplinesExperience partnering with data science, engineering or analytics functions to build shared data and reporting infrastructureRegional or international market experience in EMEA and/or APACAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$223,000/year to $287,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.