Director, Integrated Planning Supplier

Feetures; Charlotte (NC); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

20 PTO days

Floating holiday

Socks discount program

Job summary

Feetures, a family-owned performance brand based in Charlotte, NC, seeks a Director of Integrated Planning & Supplier Performance. You will own demand forecasting, supply planning, capacity planning, and supplier performance, reporting to the VP Global Supply Chain.

Lead the S&OP process with Sales, Marketing, Product, Finance, and executives to align plans and drive results. You will build and lead a planning team, turning analytics into actionable decisions that balance service, margin, and

Qualifications

• Bachelor's degree in supply chain, operations, business or related field.
• 10+ years in demand planning, supply planning, or S&OP/IBP; 5+ years leading planners.
• Experience presenting to executives and driving decisions.
• Experience with statistical and consensus forecasting across multiple channels.
• Experience managing offshore/contract manufacturing and capacity reviews.
• Proven track record with supplier scorecards and performance reviews.
• Strong Excel and BI skills; familiarity with planning systems.

Responsibilities

• Own the end-to-end planning ecosystem: demand forecasting, supply planning, production capacity, supplier performance.
• Lead the S&OP process and monthly cadence with cross-functional partners.
• Develop and coach the planning team; translate data into actionable recommendations.
• Manage inventory health, service levels, and cost trade-offs with Sales, Marketing, and Finance.
• Drive supplier performance and capacity reliability with scorecards and reviews.

Skills

Demand planning

Supply planning

S&OP/IBP

Team leadership

Forecasting

ERP/BI proficiency

Strategic decision making

Cross‑functional influence

Education

Bachelor's degree in supply chain/operations/business

Tools

Planning system

ERP system

Excel

BI tools

Job description

Feetures is a family-owned performance brand headquartered in the Charlotte Metro area of North Carolina, built on one core belief: we're all Meant to Move.

Founded in 2002 to engineer a better sock for runners and active people, we've grown into the #1 running sock brand in U.S. run specialty stores, with products sold in more than 40 countries through a thriving omnichannel business. While we've grown globally, we've never lost what got us here: the mindset of a family business.

Movement isn't just what our products support - it's how we work. We run on creativity, curiosity, and collaboration because the best results come from moving forward together. We obsess over the details, challenge convention, care deeply about our teammates and customers, and bring competitive passion to everything we do.

We're not just making socks. We're helping people go farther, perform better, and live more active lives. If you're driven by purpose and excited to build something meaningful, you'll feel right at home at Feetures.

About the Role

The Director, Integrated Planning & Supplier Performance will own the end-to-end planning ecosystem at Feetures, connecting demand forecasting, supply planning, production capacity, and supplier performance. Reporting to the VP, Global Supply Chain, you will turn market signals into executable plans that keep products available, inventory healthy, and manufacturing partners accountable.

You will lead a team of planners and drive our sales and operations planning (S&OP) process, partnering with Sales, Marketing, Product, Finance, and executive leadership to align around one plan. This role calls for strong business judgment: using analytics to make clear decisions, challenge assumptions, and balance service, margin, and inventory risk.

What You'll Own

Demand Planning & Forecasting

• Own the initial statistical demand forecast at the SKU and channel level, incorporating sell-through trends, seasonality, and product launches
• Lead consensus forecasting with Sales, Marketing, and Product - challenge assumptions and resolve forecast risks before they reach the supply plan
• Guide demand planners through forecasting initiatives and continuously improve forecast accuracy

Supply Planning & Inventory Health

• Translate demand plans into purchase orders and replenishment strategies that balance weeks of supply, in-stock fill rates, and inventory investment
• Manage inbound flow and ocean-versus-air freight decisions to meet service commitments while controlling cost
• Surface excess and obsolete inventory risk early; lead closeout timing, channel placement, and pricing recommendations with Sales, Marketing, and Finance to maximize recovery and protect the brand
• Own inventory allocations when supply is constrained, prioritizing at-risk orders and protecting reservations for key customers, channels, and product launches
• Monitor inventory KPIs and turn performance trends into actions that improve supply chain efficiency

Production Capacity Planning

• Lead capacity reviews with manufacturing partners to validate factory utilization, output commitments, and readiness for seasonal peaks and product launches
• Maintain visibility across factories, identify capacity constraints, and elevate conflicts before they affect delivery
• Own and expand the Feetures Supplier Excellence Scorecard program, setting consistent standards for delivery, quality, and capacity reliability
• Lead supplier performance reviews that turn scorecard results into clear accountability and measurable improvement commitments

S&OP & Cross-Functional Alignment

• Own the monthly S&OP cadence, agenda, and outputs, aligning demand, supply, and financial plans across the business
• Bring executive leadership clear planning performance and supply risk summaries - with recommendations and decisions to make
• Lead and develop the demand and supply planning team, setting clear direction, performance expectations, and accountability
• Coach planners to move from reporting data to explaining what it means, recommending actions, and surfacing risks early
• Build a team culture grounded in ownership, analytical rigor, and continuous improvement

What Success Looks Like

In your first year, success means the plan gets better and the business has greater confidence in it. We will look for progress in five areas:

• Forecast quality: Reduce persistent forecast bias and improve accuracy at the SKU-channel level, measured at the forecast lag that reflects manufacturing and replenishment lead times. Assess bias alongside accuracy measures such as MAPE
• Inventory health: Improve weeks of supply and in-stock performance together. Reduce excess and obsolete inventory as a share of total inventory and manage the air-freight mix against target
• Supplier performance: Improve on-time delivery, quality, and capacity reliability. Use scorecards to drive candid conversations, corrective actions, and demonstrated changes in supplier behavior
• S&OP: Drive clear decisions each cycle. Bring executives a shared understanding of the numbers so the discussion focuses on service, cost, and inventory trade-offs, with documented decisions and owners
• Team: Develop planners who proactively surface risks and recommend actions before escalation. Planning should identify emerging issues before Sales has to raise them

What We're Looking For

Required

• Bachelor's degree in supply chain, operations, business, or a related field.
• 10+ years of progressive experience in demand planning, supply planning, or S&OP/IBP, including 5+ years leading planners or planning managers.
• Proven ownership of a monthly S&OP/IBP cycle, including presenting to executive leadership and driving decisions.
• Hands-on experience with statistical forecasting and consensus forecasting across multiple channels (wholesale, DTC, and retail).
• Experience managing offshore or contract manufacturing, including capacity reviews, ocean/air freight trade-offs, and long lead times.
• Track record of running supplier scorecards or performance reviews that drive accountability and measurable improvement.
• Demonstrated management of excess and obsolete inventory, including closeout and pricing partnership with Finance, Sales, and Marketing.
• Proficiency with a demand/supply planning system and ERP, and strong Excel and BI skills.
• Strong communication and influence skills, with the ability to challenge cross-functional assumptions constructively and hold a position under pressure.

What Sets You Apart

Preferred

• Experience in apparel, footwear, or consumer softgoods, particularly managing size/color SKU complexity, seasonal ramps, and offshore manufacturing lead times. Equivalent experience in another replenishment-driven, multi-channel consumer category will be considered.
• MBA, or APICS CPIM/CSCP certification.
• Experience leading the selection, implementation, or adoption of a planning system.

Why This Role

This is a high-ownership leadership role at a growing brand where planning decisions directly shape customer experience and business performance. You will help mature how Feetures plans, build stronger manufacturing partnerships, and develop a team that turns insight into action. If you want to connect strategy to execution and make a visible impact across the business, this is your opportunity.

Location

• Not a remote role. Must be based in the Charlotte Metro area or willing to relocate.
• Schedule is hybrid with 2-3 days on-site weekly.
• We offer a competitive market rate salary benchmarked through CompAnalyst by Salary.com, ensuring compensation that reflects the value of this role in today's market

Health, Dental, Vision, Life & Disability insurance. 401(k) with company match.

Relocation

• Relocation assistance is available for candidates moving to the Charlotte area - details provided during the offer stage

PTO & Holidays

• 20 PTO days available from day one- usable for vacation, appointments, and sick days
• 1 floating holiday at your discretion
• 10 company-paid holidays per year
• 12 free pairs of Feetures socks annually and up to 48 pairs at incredible discounts
• Discounts on our Feetures branded athletic apparel
• Parking provided at Charlotte and Hickory offices
• Employee Engagement team
• Monthly stipend to pursue an active lifestyle

Life in Charlotte

This role is based in Charlotte, NC - one of the fastest-growing cities in America. Charlotte has consistently ranked among the top metros for job growth, business investment, and quality of life. You'll find a city that moves at the same pace we do: energetic, ambitious, and full of opportunity.

• Booming job market and a thriving business community anchored by Fortune 500 headquarters
• A growing food, arts, and culture scene across neighborhoods like South End, NoDa, and Plaza Midwood
• Mild four-season climate with easy access to the Blue Ridge Mountains and Atlantic coast
• Lower cost of living compared to comparable major metros, with a strong and growing real estate market
• A welcoming, collaborative city culture - Charlotte is known for attracting talented people who want to build something