Director, Inside Channel Account Management

CommandLink; United States; Remote; USD 110,000 - 165,000; Full time

Job summary

A leading company in the SaaS industry is seeking a Director of Inside Channel Account Management. This remote role focuses on mentoring a sales team, driving outreach to channel partners, and leveraging expertise in SD-WAN and SASE technologies. The ideal candidate will have a strong sales management background and excellent communication skills, contributing to a culture of collaboration and excellence. Comprehensive benefits and growth opportunities are offered.

Benefits

Growth opportunities

Comprehensive benefits

Flexible time off

Fun events

Qualifications

• Proven leadership in inside channel or sales management roles.
• Data-driven sales expertise, including CRM KPI management.

Responsibilities

• Lead, mentor, and develop the ICAM team.
• Drive outreach sales to unengaged partners.
• Support ICAMs in closing deals.

Skills

Leadership

Sales Management

Communication

Organizational Skills

Tools

CRM

Job description

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About Command|Link

Command|Link is a global SaaS platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor with a proprietary single pane of glass platform. Recognized for innovation, Command|Link has received multiple awards including SD-WAN Product of the Year and ITSM Visionary Spotlight. We simplify IT for our customers, maximizing uptime and bottom-line impact.

This is a remote position open to candidates in specific U.S. states.

About Your New Role

The Director of Inside Channel Management will oversee and mentor the ICAM team, driving strategic growth. This role involves outreach-driven sales to unengaged channel partners, supporting high-value deal closures, and leveraging expertise in SD-WAN, SASE, and Network Aggregation technologies.

Key Responsibilities

• Lead, mentor, and develop the ICAM team, fostering a culture of collaboration and excellence.
• Drive outreach sales to unengaged partners, scheduling demos and managing the sales funnel to closure.
• Support ICAMs in closing deals and navigating complex sales scenarios.
• Utilize technical knowledge in SD-WAN, SASE, and Network Aggregation to enhance sales efforts.
• Promote Command|Link’s channel strategy and engage with top partners across the U.S.
• Monitor team performance and implement strategies to meet sales targets, developing training programs as needed.

Qualifications

• Proven leadership in inside channel or sales management roles.
• Data-driven sales expertise, including CRM KPI management and process optimization.
• Experience in outreach sales to channel partners.
• Technical proficiency in SD-WAN/SASE and Network Aggregation is a strong bonus.
• Successful track record in closing high-value deals and supporting complex sales cycles.
• Excellent communication, coaching, and organizational skills.

Benefits

• Growth opportunities in a high-growth environment.
• Innovative and idea-friendly culture.
• Impactful work with comprehensive benefits including medical, dental, vision, 401k, flexible time off, and fun events.
• Remote work with pay based on geographic region and experience.

Pay Range: $110,000 - $165,000 USD per year

Additional Details

• Seniority Level: Director
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Software Development