Director, Infrastructure Lead

Global Sports Jobs Limited; Los Angeles (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Onsite in Downtown Los Angeles

Opportunity to contribute to LA28/2028

Job summary

LA28 is seeking a Director, Infrastructure Operations to lead the technology infrastructure that keeps our teams connected, secure, and productive as we prepare for the 2028 Games in Los Angeles.

You will own the office infrastructure environment, manage a five-person team, and partner with third-party providers while maintaining a strong cybersecurity posture across endpoints, networks, and cloud services. This role is onsite in Downtown Los Angeles and requires flexibility for events.

Qualifications

• 8+ years leading enterprise infrastructure operations, service delivery, and security.
• They have advanced knowledge of Microsoft Entra, Office 365, and Intune with strong identity management.
• Hands-on experience with Zscaler, CrowdStrike, Mimecast; PAM/IAM in cloud security.
• Experience with Workspace ONE and ServiceNow for endpoint management and IT service delivery at scale.
• Strong ITIL-based service delivery and security framework experience, with measurable improvements.
• Onsite availability in Downtown Los Angeles.
• Ability to work in an open cubicle environment.
• Availability to work evenings, weekends, and holidays during peak event periods.
• Ability to lift up to 50 lbs.

Responsibilities

• Oversee the office infrastructure: Entra, 365, Intune, Google Workspace, Slack, and other enterprise tech.
• Manage third-party network and endpoint providers to SLAs and improve service quality.
• Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support.
• Support breach and attack simulations and lead incident response across endpoints, servers, and cloud.
• Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk.
• Evolve the role over time; may include operational duties during Olympic/Paralympic Games.

Skills

Microsoft Entra

Office 365

Intune

Zscaler

CrowdStrike

Mimecast

PAM/IAM

Workspace ONE

ServiceNow

Saviynt

ITIL

Tools

Google Workspace

Workspace ONE

Saviynt

ServiceNow

Job description

About the Role

The Director, Infrastructure Operations, leads the technology infrastructure that keeps LA28's teams connected, secure, and productive on the way to the 2028 Olympic and Paralympic Games. The role owns the office infrastructure environment, from Microsoft Entra, 365, and Intune to endpoint, network, and cloud security. The Director leads a team of five engineers and analysts, manages third-party providers against contract service levels, and maintains a strong cybersecurity posture as the organisation grows toward Games time and the operational demands of a global event. The infrastructure this role runs keeps every LA28 team connected, protected, and able to deliver, with leadership ensuring systems remain secure and services reliable as the organisation scales toward the Olympic and Paralympic Games in Los Angeles.

Key Responsibilities

• Oversee the office infrastructure environment, including Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack, and other enterprise technologies.
• Manage third-party network, hardware, conference room technology, and endpoint service providers to agreed contract SLAs while continuously improving service quality.
• Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support and cloud-based security best practices.
• Support breach and attack simulations, and lead response to cybersecurity incidents across endpoints, servers, and cloud services.
• Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Required Experience & Qualifications

• Minimum 8 years of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments.
• Advanced knowledge of Microsoft Entra, Office 365, and Intune, including strong identity management using Entra and Saviynt.
• Hands-on experience with Zscaler, CrowdStrike, Mimecast, and PAM and IAM support in a cloud-based security environment.
• Experience with WorkspaceOne (Omnissa) and ServiceNow for endpoint management, asset management, and IT service delivery at scale.
• Strong understanding of ITIL frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality.
• Availability to work onsite in the Downtown Los Angeles office.
• Ability to work efficiently in an open cubicle environment.
• Availability to work evenings, weekends, and holidays during peak event periods.
• Ability to lift up to 50 lbs.

Preferred Skills

• Experience with security orchestration, automation, and response (SOAR) platforms.
• Some experience with Google identity management.
• Strong leadership in a complex, layered environment with multiple partners and managed services.
• Experience running breach and attack simulations.
• Experience implementing data loss prevention (DLP) controls.

Workplace

• Onsite role based in the Downtown Los Angeles office.
• No relocation assistance is provided.
• Candidates based outside the Los Angeles area are welcome to apply if able to work onsite in LA.
• Majority of work is conducted in an office setting, requiring extended periods using computers, phones, and other office equipment.
• Open floorplan working environment.

Benefits & Perks

• Real ownership of the technology environment that every LA28 teammate relies on daily.
• Leadership of a skilled infrastructure team through a fast-growing, high-profile mission.
• A high-trust technology organisation that values sound judgment and continuous improvement.
• A direct role in powering the 2028 Olympic and Paralympic Games in Los Angeles.

About the Company

LA28 is committed to providing an inclusive and accessible recruitment process and will work with candidates who require reasonable accommodation to participate in the application or interview process. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, colour, ethnic or national origin, or any other classification as may be protected by applicable law.