Director-Information Technology

S&C Electric Company; Chicago (IL); On-site; USD 187,341 - 248,229; Full time

Benefits offered by this job

Health and Welfare Benefits

401(k) Retirement Savings & ESOP

Job summary

S&C Electric Company seeks a Director of Information Technology Infrastructure & Service Delivery to lead strategy, architecture, operations, and continuous improvement of enterprise IT infrastructure. The role blends on‑premises, cloud, and hybrid environments to ensure high availability, security, and cost efficiency.

Responsibilities span data center operations, cloud adoption, network and compute, IAM, service delivery, vendor management, and leadership of IT teams.

Qualifications

• Bachelor’s degree in Business Information Systems, Computer Science, Computer Engineering, Business, or equivalent.
• 10+ years of experience in managing information systems, including 5–7 years of progressive leadership experience in IT.
• Deep subject matter expertise in at least one infrastructure technology domain with requisite knowledge in others.
• Excellent leadership, communication, organization, and project-management skills.
• Ability to travel as required.

Responsibilities

• Define and execute the IT infrastructure roadmap aligned to business objectives.
• Architect and optimize hybrid IT environments including on-premises data centers, private cloud platforms, and public cloud services.
• Oversee enterprise data center operations and ensure high availability.
• Lead cybersecurity, risk, and compliance for manufacturing IT environments.
• Drive service delivery, ITIL processes, and 24×7 operations.

Skills

Leadership

IT governance

Cloud architecture

Hybrid IT

Vendor management

Cybersecurity

Stakeholder mgmt

Education

Bachelor’s degree

Tools

Azure

AWS

GCP

Intune

Job description

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner!

Hours

• 8:00 am – 5:00 pm (Mon‑Fri) – On‑Site with Flexibility

Compensation

Estimated annual base salary range: $187,341 – $248,229.74. Individual pay is determined by performance, knowledge, job‑related skills and experience, and relevant education or training. Eligible for S&C’s annual incentive plan (AIP).

Director, Information Technology Infrastructure & Service Delivery

The Director is responsible for strategy, architecture, operations, and continuous improvement of all enterprise IT infrastructure and related service delivery. This role leads a blended on‑premise, cloud, and hybrid environment, ensuring high availability, security, scalability, and cost efficiency.

Key Responsibilities

• Infrastructure Strategy & Architecture
  • Define and execute the roadmap aligned to business and manufacturing objectives.
  • Architect, govern, and optimize hybrid IT environments, including on‑premises data centers, private cloud platforms, and public cloud services (IaaS, PaaS, SaaS).
  • Establish reference architectures and standards for compute, storage, networking, cloud platforms, and endpoint technologies.
  • Lead technology lifecycle planning—refresh, modernization, decommissioning.
  • Support mergers, acquisitions, plant expansions, and technology integrations.
• Data Center & On Premises Infrastructure
  • Oversee enterprise data center operations (server platforms, storage systems, backup, and recovery platforms).
  • Maintain high availability and failover architectures.
  • Ensure resiliency of on‑prem infrastructure supporting MES, ERP, OT integrations, and engineering systems.
  • Manage virtualization platforms and oversee capacity planning, performance management, and optimization.
• Cloud & Platform Services
  • Lead cloud adoption and optimization—public cloud (Azure, AWS, GCP) and private/hybrid environments.
  • Govern cloud landing zones, identity integration, networking, security, and cost management (FinOps).
  • Oversee migration of workloads from on‑prem to cloud while maintaining uptime.
  • Ensure cloud platforms support ERP, business applications, analytics, data platforms, IoT, and smart manufacturing initiatives.
• Network & Connectivity
  • Own enterprise network architecture—including LAN/WAN, plant and industrial networks, SD‑WAN, and wireless.
  • Ensure secure and reliable connectivity across manufacturing plants, warehouses, distribution centers, engineering sites, corporate offices, and remote/hybrid workforce.
  • Partner with OT teams to secure IT/OT segmentation and integration.
• End User Computing & Collaboration
  • Oversee end‑user platforms—desktops, laptops, mobile devices, virtual desktops, remote access solutions, and shop floor devices.
  • Support manufacturing‑specific endpoints (kiosks, HMIs, rugged devices).
  • Govern collaboration platforms and productivity tools (email, messaging, file services, conferencing).
  • Drive automation and standardization to improve user experience.
• Service Delivery & IT Operations
  • Lead enterprise IT service management using ITIL practices—incident, problem, change, request management, service catalog, SLAs, asset and configuration management.
  • Provide 24×7 operational support for manufacturing environments.
  • Own major incident management and root‑cause analysis.
  • Continuously improve service quality, responsiveness, and customer satisfaction.
  • Measure and report service performance using KPIs and operational metrics.
• Cybersecurity, Risk & Compliance
  • Partner with Information Security to embed security into infrastructure design and operations.
  • Ensure environments meet cybersecurity, regulatory, and compliance requirements relevant to manufacturing.
• Support Functions
  • Identity and access management, network security, endpoint protection, backup, disaster recovery, ransomware resilience.
  • Participate in business continuity and disaster recovery planning and testing.
  • Reduce operational risk across IT platforms supporting production and logistics.
• Identity & Endpoint Management (IAM/UEM)
  • Own IAM function across on‑prem, cloud, and SaaS environments.
  • Lead strategy and operations for Microsoft Entra ID (Azure AD) and endpoint management with Microsoft Intune.
  • Ensure seamless identity integration across ERP, manufacturing systems, collaboration tools, and SaaS applications.
  • Design and operate identity‑centric security controls—zero‑trust principles, endpoint posture enforcement, secure remote workforce access.
• Vendor, Financial & Contract Management
  • Manage strategic technology vendors, service providers, and outsourcing partners.
  • Negotiate contracts, service agreements, licensing.
  • Develop and manage the infrastructure and operations budget—capital and operating expenses, cloud consumption and cost optimization.
  • Ensure vendor performance aligns with uptime and service commitments.
• Leadership & Talent Development
  • Lead, mentor, and develop high‑performing infrastructure and service delivery teams.
  • Build capabilities across cloud, automation, security, and service management.
  • Establish a culture of accountability, operational excellence, and continuous improvement.
  • Drive collaboration across IT, OT, engineering, supply chain, and plant leadership.
  • Act as trusted advisor to manufacturing and business stakeholders.
  • Translate business needs into actionable technology solutions and roadmaps.
• Additional Functions
  • Maintain regular and punctual attendance.
  • Attend in‑person or virtual meetings as required.
  • Communicate effectively and respectfully with others.
  • Other responsibilities as assigned.

What You'll Need to Succeed

• Bachelor’s degree in Business Information Systems, Computer Science, Computer Engineering, Business, or equivalent experience.
• 10+ years of experience in managing information systems, including 5‑7 years of progressive leadership experience in IT.
• Deep subject matter expertise in at least one infrastructure technology domain with requisite knowledge in others.
• Business‑partnering ability, service‑standard understanding, and solution‑analysis skills.
• Excellent leadership, communication, organization, and project‑management skills.
• Exceptional interpersonal skills to build trust, resolve conflict, and foster collaboration.
• Strong business acumen, analytical skills, and data‑driven decision making.
• Sound financial acumen and numerical ability.
• Adaptability and change‑leadership skills.
• Ability to travel as required.

Preferred

• Master’s degree in Business Information Systems, Computer Science, Computer Engineering, or Business.

Benefits

• Health and Welfare Benefits: Medical, Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account, Group Life Insurance, Supplemental Life and AD&D Insurance, Employee Assistance Program, and family formation benefits.
• Leave Benefits: Vacation, Sick Time, Paid Holidays, Company Shutdown days, Short‑Term Disability, Long‑Term Disability, Other Leaves, Paid Parental Time, and Military Leave.
• Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) with traditional and Roth 401(k) options; ESOP component with annual company contributions.

Equal‑Opportunity Statement

S&C Electric is committed to equal‑opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you need an accommodation due to a disability, please email [e-mail].