Director, Incident Command & Operational Resilience
LA Times Studios LLC
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
LA Times Studios LLC in California seeks a Director of Incident Management to lead the organization’s incident response across IT, security, infrastructure, applications, and critical business systems. You will drive urgency, discipline, and clear communications to minimize disruption and restore services quickly and safely.
The ideal candidate brings deep incident coordination experience, strong cross-functional leadership, and a track record of post-incident learning, with accountable,
Qualifications
- Bachelor's degree in IT, CS, cybersecurity, or business administration with 7+ years in IT operations or security.
- 3+ years of leadership in incident response or service restoration.
- Strong knowledge of ITIL and incident management.
- Experience coordinating multiple technical teams under high-pressure incidents.
- Excellent executive communication and written skills.
Responsibilities
- Lead enterprise incident management for IT service disruptions, security incidents, outages.
- Own the incident lifecycle from triage to post-incident review.
- Define severity definitions, escalation paths, and communication standards.
- Coordinate with IT, cybersecurity, infrastructure, apps, and business leaders during incidents.
- Provide executive-level updates and ownership during critical events.
Skills
Education
Tools
Job description
LA Times Studios LLC in California seeks a Director of Incident Management to lead the organization’s incident response across IT, security, infrastructure, applications, and critical business systems. You will drive urgency, discipline, and clear communications to minimize disruption and restore services quickly and safely.
The ideal candidate brings deep incident coordination experience, strong cross-functional leadership, and a track record of post-incident learning, with accountable,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
