Director, Human Resources

Discovery Land Company; Windermere (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Discovery Land Company is seeking an on-site HR leader for Windermere Point Golf & Ocean Club in the Bahamas. The role focuses on delivering best-in-class HR support, partnering with leadership, and aligning HR programs with strategic objectives.

You will coach managers, manage staffing, onboarding, benefits, and compliance, while driving employee engagement and service excellence for members and staff.

Qualifications

• Bachelor’s degree in human resources, business administration, or a related field.

Responsibilities

• Oversee on-site HR operations for Windermere Point Club in the Bahamas.

Skills

HR Leadership

Talent Acquisition

Employee Relations

People Analytics

Communication

Stakeholder Management

Education

Bachelor’s degree in HR or related field

Tools

Workday

HRIS

Applicant Tracking Systems

Job description

Oversee on-site HR operations for Project work at Windermere Point Golf & Ocean Club in the Bahamas.

Responsibilities

• Deliver value-add, best-in-class HR support with a focus on outstanding employee and internal customer service.
• Build and manage ongoing relationships with key stakeholders, including property-level leadership teams.
• Partner with the CHRO to deliver business-critical HR initiatives and align HR programs, processes, and projects to strategic objectives.
• Coach managers to resolve Employee Relations challenges and performance issues.
• Adapt existing HR practices and policies as needed, creating local approaches to maintain an effective HR function.
• Ensure consistent application of company policies and procedures; participate in policy reviews and influence improvements to employee experience.
• Identify training needs with stakeholders; provide training resources, assign training, monitor completion progress, and localize content and delivery when possible.
• Create, implement, and monitor safety programs, plus risk‑related standard operating procedures; provide training and support compliance.
• Partner with hiring managers to support talent needs by determining staffing requirements and managing full lifecycle recruiting.
• Support hiring managers in writing and maintaining current job descriptions.
• Manage new employee onboarding, including orientation and completion of onboarding paperwork.
• Administer offboarding, working with managers to handle voluntary and involuntary terminations.
• Administer benefits: communicate benefits information, support open enrollment implementation with insurance brokers.
• Manage and administer talent mobility (internal and global) across projects to support continuity, business objectives, jurisdictional law compliance, and employee experience.
• Partner with payroll to ensure employees are set up correctly and address questions in a timely manner.
• Maintain knowledge of industry trends and employment legislation to support company compliance.
• Ensure employee information remains accurate, up to date, and organized per company standards in HRIS.
• Create and deliver onboarding, compliance, and service training curriculum when requested in support of corporate initiatives.
• Develop and champion informal and formal employee recognition programs aligned to employer brand and culture.
• Review market compensation for key roles and support hiring managers with talent acquisition strategy.
• Oversee full lifecycle recruiting for exempt and non‑exempt roles, including job postings, phone screens, interview coordination, and support for offer letters, background screening, and reference checks.
• Oversee the quality of applicant content in applicant tracking systems.
• Support performance review processes and administer annual compensation adjustments.
• Develop and champion internal mobility and transfer processes.
• Maintain compliance with local employment laws and regulations.
• Own Employee Relations responsibilities, including workers’ compensation administration and internal investigations as necessary.
• Support compliance by ensuring accurate employee records in payroll and HRIS systems.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in human resources, business administration, or a related field (required).
• Club or hospitality industry experience (preferred).
• Minimum 10 years of HR leadership experience, preferably in a guest-facing or hospitality environment.
• Leadership experience in talent acquisition; direct‑source recruiting experience is highly desirable.
• Strong attention to detail across people analytics and metrics, service and process delivery, and HR and Employee Relations delivery.
• Excellent written and verbal communication with strong document and report preparation skills.
• Demonstrated passion for service in a member service environment.
• Proven experience serving as a trusted advisor to business leaders.
• Strategic thinking with the ability to translate business context into execution, action, and results.
• Data‑driven and analytical approach to advising and influencing managers, leaders, and stakeholders.
• Strong communication and relationship‑building skills for a diverse team.
• Positive attitude and professional demeanor with exceptional interpersonal skills to support members, guests, and team members.
• Ability to work flexible hours, including evenings, weekends, and holidays; long hours may be required based on business demands.
• Ability to work in a team environment and stay calm and focused during peak periods.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet physical demands: work indoors and outdoors in all weather conditions; stand, walk, and move for periods exceeding 8 hours; lift and carry items sometimes over 50 pounds.
• Flexibility to pivot to new projects in a fast‑paced environment.

Technologies

• Workday
• HRIS
• Applicant tracking systems

Benefits

• Similar to other similarly situated employees.