Director, HR Technology and Operations

GENTHERM GmbH; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Gentherm, a global leader in thermal management and pneumatic comfort technologies, invites you to shape the next era of HR through technology and operations. You will build and lead a data- and process-driven HR operating model, centered on SAP SuccessFactors and a broader HR systems ecosystem, driving standardization and analytics at scale.

As Director, HR Technology and Operations, you will define and execute the global HR technology strategy, oversee North America payroll, partner with HR,

Qualifications

• Ten years of HR experience focused on HR Technology and HR Operations/Shared Services.
• Four years in a leadership role with global or multi-region responsibility.
• Experience managing HR Technology platforms (SAP SuccessFactors, Workday, Dayforce).

Responsibilities

• Define and lead the global HR technology strategy and roadmap, including SAP SuccessFactors and other systems.
• Champion a data-driven HR operating model with analytics, dashboards, and insights.
• Establish data governance, quality standards, and regional leadership for HR data.
• Lead transition to a global HR Operations service delivery model with standardized processes.
• Oversee HR systems operations, drive automation and continuous improvement.
• Partner with HR COEs to standardize talent lifecycle processes across the business.
• Ensure compliance, controls, and governance with IT and auditors.
• Oversee North America Payroll operations and transformation within the HR model.

Skills

Leadership

Global HR operations

HR analytics

Process optimization

Governance

Vendor management

Education

Master’s degree in Business, HR, or IT

Tools

SAP SuccessFactors

Workday

Dayforce

Job description

At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you.

Be part of our team where a human-centric mindset drives everything we do—from the technologies we build to the careers we support. With decades of expertise, we have pioneered advanced solutions that have become a standard expectation for consumers around the world.

The same thoughtful approach we take in developing our technologies guides how we support your career: purposeful, impactful, and tailored to you. Because when you thrive, innovation thrives.

Director, HR Technology and Operations

You will have the opportunity to build and lead a data- and process-driven HR operating model at Gentherm!

As a strategic leader, this role is accountable for defining and executing the global HR Technology and Operations strategy, establishing a scalable, efficient, and compliant service delivery model. This is a key center of expertise for HR operations, including HR Technology, payroll, and workforce data, driving standardization, governance, and continuous improvement across the enterprise. You will lead the design, implementation, and optimization of global HR processes and technology solutions, enabling an integrated, analytics-driven HR function. You will oversee North America Payroll operations, ensuring accuracy, compliance, timeliness, and a best-in‑class employee experience. You are a key partner with HR, IT, Finance, and business leadership to drive transformation through data insights, process excellence, and digital enablement, while building a global framework for delivering HR services that support growth and operational scalability.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Define and lead the global HR Technology strategy and roadmap, with accountability for the SAP SuccessFactors platform and broader HR systems ecosystem. Partner with HR and business leadership to prioritize investments, enable digital transformation, and align technology capabilities with enterprise objectives
• Champion a data‑driven HR operating model, fostering a culture of analytics and insight‑based decision‑making. Collaborate with HR Business Partners, HR Centers of Expertise (COEs), Finance, and IT to translate business needs into actionable workforce analytics, dashboards, and predictive insights
• Establish and govern a global HR data strategy, including enterprise‑wide data governance, data quality standards, and stewardship models. Provide leadership and direction to regional HR operations, systems, and data teams to ensure consistency, scalability, and compliance
• Lead the transition to a global HR Operations service delivery model, including the design and implementation of standardized processes, shared services, and scalable support structures to improve efficiency and employee experience
• Oversee HR systems operations and service delivery, ensuring effective administration, continuous improvement, and alignment with global process standards while driving automation and simplification
• Partner with HR COEs to design and implement global, standardized processes across key talent lifecycle areas (e.g., recruiting, onboarding, performance management, talent and succession, learning and development, engagement, and compensation), ensuring alignment with best practices and business needs
• Ensure enterprise‑wide compliance, controls, and data integrity, serving as the primary liaison with IT, Internal Audit, and external regulators. Establish governance frameworks that mitigate risk and uphold regulatory standards across all HR operations.
• Provide strategic oversight of North America Payroll operations and transformation, ensuring accurate, timely, and compliant payroll delivery. Drive modernization, process optimization, and integration within the broader HR operations model, and guide the organization on compliance and risk mitigation strategies
• Lead vendor strategy and governance, including selection, performance management, and optimization of third‑party partners. Establish and enforce service level agreements and ensure vendors align with enterprise standards and transformation goals

MINIMUM QUALIFICATIONS

• Ten years of progressively increasing HR experience with significant focus on HR Technology and HR Operations / Shared Services
• Four years in a leadership role with responsibility for global or multi‑region teams and enterprise‑scale initiatives
• Extensive experience managing and optimizing HR Technology platforms (e.g., SAP SuccessFactors, Workday, Dayforce) and HR systems ecosystems
• Demonstrated success leading or transforming to a global HR Operations model, including process standardization, service delivery design, and change management
• Proven track record of leading HR digital transformation, automation, and process improvement initiatives
• Experience partnering with senior leadership, IT, and Finance to deliver integrated solutions

PREFERRED QUALIFICATIONS

• Master’s degree in Business, Human Resources, or Information Technology preferred

NICE TO KNOW

Travel: < 20% Global

Gentherm is an Equal Opportunity Employer. We are committed to building an inclusive culture through Our Network of Engagement (ONE) where we value our differences and work together to positively impact the lives of our employees, customers, and communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability, or protected veteran status.