Director, Housekeeping II

Little Rock Embassy Suites - Atrium Hospitality; Little Rock (AR); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Career growth

401(k)

Health coverage

PTO

DailyPay

Wellness program

Tuition reimbursement

Discounts

Job summary

Little Rock Embassy Suites - Atrium Hospitality in Little Rock, AR is seeking an experienced Hotel Operations Manager to lead housekeeping and guest services. You will manage a team, oversee budgets, and ensure a spotless, guest-focused experience across all rooms and public areas.

The role requires 3+ years in hotel management, strong leadership, proficiency with MS Office and hotel systems, and the stamina to handle shift work and lifting up to 50 lbs.

Qualifications

• 3+ years of hotel management experience.
• Housekeeping leadership background.
• Strong MS Office and hotel systems experience.
• Flexibility and stamina – able to lift up to 50 lbs and handle shifts.

Responsibilities

• Keep the department on budget by managing labor, cutting costs, and finding savings like a hospitality ninja.
• Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
• Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
• Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed (all with heart).
• Partner with other departments to keep operations smooth, guests happy, and the laundry moving.

Skills

Hotel management

Leadership

Tech skills

Education

High school diploma (or higher)

Tools

MS Office

Job description

Hotel :

Little Rock Embassy Suites11301 Financial Centre ParkwayLittle Rock, AR 72211Full timeCompensation Range : 58,000-63,000

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Keep the department on budget by managing labor, cutting costs, and finding savings like a hospitality ninja.
• Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
• Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
• Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed (all with heart).
• Partner with other departments to keep operations smooth, guests happy, and the laundry moving.

What We Are Looking For

• 3+ years of hotel management experience – You know how to run a department without breaking a sweat (or a vacuum).
• Housekeeping leadership background – Because making beds is one thing, managing a team that makes hundreds is another.
• High school diploma (or higher) – A solid academic base to support solid business decisions.
• Strong tech skills – Familiarity with Microsoft Office and hotel systems helps keep the details crisp.
• Flexibility and stamina – You’re ready for whatever shift or task the day throws at you, and you can lift up to 50 lbs (towels are heavier than they look).

What Atrium Leadership Looks Like:

• Accountable Achiever: You take ownership and deliver results.
• Agile Thinker: You adapt quickly to changing circumstances.
• Talent Curator: You attract, develop, and retain top talent.
• Transparent Leader: You communicate openly and honestly.
• Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium:

Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy