Director, Hospitality Sales

Stores; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

The ODP Group, including ODP Business Solutions and Office Depot, seeks a Director of Hospitality Sales to lead revenue growth and profitability across a large, multi-channel hospitality portfolio. You will own the annual operating plan, forecast accuracy, and budgeting while collaborating with marketing, product, HR, finance, and senior leadership.

You will guide a high-performing hospitality team, ensuring execution of sales initiatives, market strategies, and customer development across

Qualifications

• Bachelor's degree or equivalent experience required.
• Area of study: Business Administration, Marketing, Merchandising.
• Minimum years of experience: 7 in Sales/Marketing.
• Proven abilities in leading a large, multi-channel organization.

Responsibilities

• Grow revenue and profitability; manage annual operating budget and forecasts.
• Lead strategic planning for profitable growth and performance milestones.
• Develop and coach hospitality team across a broad geography.
• Drive customer relationships and opportunities to improve sales profitability.

Skills

Leadership

Strategic thinking

P&L management

Cross-functional collaboration

Executive communication

Matrix management

Decision making

Project leadership

Market strategy

Education

Bachelor's degree or equivalent experience

Business Administration

Marketing

Merchandising

7+ years experience

Sales

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

The Director, Hospitality Sales creates and executes strategies that will grow sales and drive the direction of hospitality teams while developing and sustaining exemplary sales competency for hospitality customers. The incumbent will provide insight into the creation and realization of sales initiatives and be a key contributor to the strategy of the broader ODP Business Solutions. This role will ensure the entire hospitality team will deliver in all key objectives to grow market share and build shareholder value. Researches and understands where the best market opportunities for the hospitality segment are based on prospects, capabilities and resources, and properly deploys the correct strategy to maximize results.

In addition to owning profitable sales growth, this role will be responsible for the annual operating plan and sales forecasting, budgeting and adherence to ensure the business maintains a competitive position in the market which meets or exceeds our commitments to our stakeholders and the investment community at large. This position will also serve as a key collaborator across a broad spectrum of internal and external partners inclusive, but not limited to: External vendors, Veyer, Marketing, Product Management, Human Resources, Finance, Merchandising, Sales Operations and the Executive Leadership team.

Primary Responsibilities:

• Revenue & Profitability Growth and Operating Budget Management: This position is tasked with driving the growth and retention of the existing client base by achieving sales objectives, developing budgets for effective operations, and evaluating business development opportunities. It ensures compliance with company standards and regulations while leading the preparation of an annual operating budget with ODP Corp Finance to meet growth and income targets. The role involves implementing business controls to maintain a focus on annual performance, reporting financial results, recommending sales and market strategies, and assisting in the design of sales incentive programs.


• Strategic Business Growth and Development: Leads strategic planning to create a roadmap for profitable business growth, continually updating performance milestones to challenge the organization while ensuring alignment with corporate goals and effective execution of sales plans. Maintains communication with the Vice President and corporate functions, fostering an integrated work environment and inspiring the management team to achieve business objectives and customer development. Provides leadership in marketing strategy development and vendor relationship management, emphasizing vendor programs as a business priority and sharing market intelligence for the benefit of practices and operations.


• Organization Development: Leads the management, development and evolution of the hospitality team to ensure the readiness of a talented organization focused on the aggressive profitable growth of products and services. Provides the direction, development and coaching of all associates as needed to reinforce their professional capabilities and to maintain an organization of investment grade associates. Effectively implements and monitors programs such as hiring, compensation, performance appraisals, and employee training and development. Responsible for managing and developing a high-level sales team.


• Employee and Customer Focus: Effectively implements and monitors programs such as hiring, compensation, performance appraisals, and employee training and development. Leads the organization to ensure strong customer relationships. Develops a culture of customer focus to drive success. Uncovers new business opportunities and presents business case to senior management to improve overall sales profitability.

Education and Experience:

• Level of Formal Education: Bachelor's degree or equivalent experience


• Area of Study: Business Administration, Marketing, Merchandising


• Minimum Years of Experience: 7


• Type of Experience: Sales, Marketing


• Technical Competencies & Information Systems:Microsoft Excel, Word, Outlook, PowerPoint


• Skills & Abilities:




• Ability to lead an organization to achieve revenue and profitability targets.


• Ability to manage and lead complex projects within a multi-channel large organization.


• Proven success in executive leadership assignments with a successful P&L track record.


• Decision making ability with a bias for action and sense of urgency.


• Capacity to execute work in a rapid and efficient manner.


• Strong conceptualization and communication skills augmented by diplomacy.


• Personal “bandwidth” to function in a matrix management environment on an international basis.


• Strategic thinker with the ability to convert concepts into tactical plans effectively.


• Excellent leadership skills with the ability to effectively lead a team across a large geography.




• Personal Attributes & Other/Preferred:




• Must be personable and presentable at all times.


• Must be a self-starter and able to make own decisions in timely manner.


• Able to take direction well and execute efficiently and effectively.


• Flexible with respect to change initiatives.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety:

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.