Retail General Manager Ft. Smith

Office Depot Deutschland GmbH; Fort Smith (AR); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

401(k) plan

Benefits package

In-store SMB events

Job summary

Office Depot OfficeMax in Fort Smith, AR seeks a General Manager to drive store sales, services, and profitability while ensuring exceptional customer experiences. You will own staffing, training, coaching, and succession planning, and lead in-store events to grow SMB relationships and community presence.

You will hire and develop associates, manage merchandising and operations, enforce company standards, and partner with business units to resolve issues, while fostering an inclusive, safe

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred
• 2–4 years of management experience
• Strong business acumen and sound judgment
• Proven leadership and people-management abilities
• Excellent verbal and written communication skills
• Proficient with computers and POS systems

Responsibilities

• Grow total sales and services within the location
• Own store performance for Sales, Services, Operations Profit, and Customer/Community relationships
• Develop store strategies and tactics to achieve sales results and traffic
• Hire, train, coach, and develop associates; succession planning
• Lead and inspire associates to deliver a memorable customer experience

Skills

Leadership

Communication

Strategic planning

People management

Decision making

Education

High school diploma or equivalent

Bachelor’s degree in Business, Marketing, Retail Management, or related field preferred

Tools

POS systems

Computers/IT literacy

Job description

Enter a Zip Code or City & Select a Location

Location: 5318 Rogers Ave, Fort Smith, AR, United States
Date Posted: Aug 17, 2026
Requisition Number: 104563

At Office Depot Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.

The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.

The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.

Qualifications & Requirements:

• High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Retail Management, or related field preferred
• 2–4 years of management experience, or equivalent skills gained through an internal development program
• Strong business acumen and sound judgment with proven people-management abilities
• Demonstrated leadership skills with the ability to lead, coach, and positively influence at all levels, while working both independently and as part of a team
• Excellent verbal and written communication skills
• Strong planning, prioritization, and execution skills in a fast-changing, often ambiguous environment
• Proficient with computers, job‑related technology, and POS systems for accessing and processing information and merchandise

About The ODPGroup:The ODPGroup, through its business entities ODP Business Solutions and Office Depot,is a leading provider of products,services, and technology solutionsthrough an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world‑class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety:We are committed tomaintaininga safe and healthy work environment for ourCoworkers and our customers. AllCoworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer:The above statements are intended to describe the general nature and level of work being performed byCoworkersassigned to this classification and are not intended to be a complete list of all responsibilities, duties and skillsrequired ofCoworkersso classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $50,500/year to $64,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a401(k) and more, along with plenty of opportunities to move and grow within our organization!You may be eligible toparticipatein an incentive program, paidin accordance withthe IncentivePlanterms and conditions.

Equal Employment Opportunity:The company is committed toprovidingequal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction recordspursuant totheCity & County of San Francisco Fair Chance Ordinance.

Application Deadline:The job posting will remain open for a minimum of 3 days and will expire once the position has beenfilled.

At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

• Medical Insurance/Prescription Drugs
• Vision Insurance
• Flu shots

Emotional:

• Support Programs
• Employee Assistance Program (EAP)

Work-Life:

• Location Events & Activities
• Recognition & Rewards Programs
• Flexible Work Schedules
• Paid Holidays (as applicable by business unit)
• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
• Paid Parental Bonding
• Adoption Reimbursement
• Fertility Treatment Discounts
• 401(k) and Roth Savings Plans
• Savings Plan Employer Match
• HSA Employer Match
• Discount Center
• Employee & Dependent Life and Accidental Death & Dismemberment
• Short & Long-Term Disability
• Enjoy more control over your pay schedule with DailyPay

At Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

• Employee Assistance Programs

Community:

Physical:

• Flu Shots

Work-Life:

• Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
• 401 (k) and Roth Savings Plans
• Savings Plan Employer Match
• Discount Center
• Enjoy more control over your pay schedule with DailyPay

At Office Depot Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.

The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.

The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.

Qualifications & Requirements:

• High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Retail Management, or related field preferred
• 2–4 years of management experience, or equivalent skills gained through an internal development program
• Strong business acumen and sound judgment with proven people-management abilities
• Demonstrated leadership skills with the ability to lead, coach, and positively influence at all levels, while working both independently and as part of a team
• Excellent verbal and written communication skills
• Strong planning, prioritization, and execution skills in a fast-changing, often ambiguous environment
• Proficient with computers, job‑related technology, and POS systems for accessing and processing information and merchandise

About The ODPGroup:The ODPGroup, through its business entities ODP Business Solutions and Office Depot,is a leading provider of products,services, and technology solutionsthrough an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world‑class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety:We are committed tomaintaininga safe and healthy work environment for ourCoworkers and our customers. AllCoworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer:The above statements are intended to describe the general nature and level of work being performed byCoworkersassigned to this classification and are not intended to be a complete list of all responsibilities, duties and skillsrequired ofCoworkersso classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $50,500/year to $64,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a401(k) and more, along with plenty of opportunities to move and grow within our organization!You may be eligible toparticipatein an incentive program, paidin accordance withthe IncentivePlanterms and conditions.

Equal Employment Opportunity:The company is committed toprovidingequal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction recordspursuant totheCity & County of San Francisco Fair Chance Ordinance.

Application Deadline:The job posting will remain open for a minimum of 3 days and will expire once the position has beenfilled.