Director, Healthcare Operations & Materials

Mount Sinai; New York (NY); On-site; USD 95,000 - 143,000; Full time

Job summary

Mount Sinai Health System seeks an experienced leader to direct and manage the business and operational activities of a department, medical care unit or division. You will guide administrative direction, policy interpretation, and long-range planning to support patient care excellence.

The role oversees daily operations, budgeting, staffing, and compliance with federal, state and local regulations, while championing continuous improvement across departments and interdepartmental collaboration.

Qualifications

• Bachelors Degree required, Masters degree preferred.
• 7 years of experience in health care finance or administration.

Responsibilities

• Provides administrative direction and coordination in formulation, interpretation and administration of policies, procedures and programs.
• Oversees daily operation of department; may include production schedules, workload management, and issue resolution.
• Establishes goals aligned with Mount Sinai policies and regulations; defines project scope and analyzes requirements.

Education

Bachelor's Degree

Master's degree preferred

Job description

Description

Directs and exercises management responsibility over business and operational activities of a department, medical care unit or division.

Responsibilities

1.Provides administrative direction and coordination in the formulation,interpretation and administration of current and long range policies,procedures and programs.

2.Oversees the daily operation of department. This may include creatingand implementing production schedules, and/or tracking and reporting systems,managing the day to day workload of team members, as well as identifying andresolving issues that arise.

3.Establishes goals and objectives for each department that are consistentwith Mount Sinai Hospital or School of Medicines policies and federal, stateand local regulations. This may include defining the scope of specificdepartmental projects, and analyzing requirements to execute those projectssuccessfully.

4.Defines and documents procedures, identifies process and workflowchanges for continuous improvement and implements best practices for greaterefficiency within department, unit or division. Provides process improvementassistance when needed, and evaluates and develops logical work flows whereapplicable.

5.Collaborates with the division head or chairman to develop short termand long range plans. Also serves as primary point-of-contact forinterdepartmental communications, where applicable, in order to maintainstandards, implement improvements, define and measure progress and meetbusiness objectives.

6.Interprets and administers policies regarding hiring, payroll,appointments and promotions, placement and orientation of all faculty and/orstaff.

7.Reviews and approves all reclassifications, new positions and salaryincreases. Directs and coordinates the performance appraisal system for allfaculty, professional staff and biweekly employees. Provides feedback on aregular basis. Identifies opportunities for continuing education and providestraining. May design in house training materials and train employees whennecessary.

8.Provides oversight to management staff to ensure compliance withestablished practices, to implement new policies and to keep employees aware ofchanges and current standards.

9.Assures compliance with regulatory, insurance and ethical standardsregarding safety of patients, employees and property. Identifies contingencyplans for potential risks.

10.May be responsible for developing annual training schedules, andcreating multi-disciplinary training curriculum throughout the Medical Center,if applicable, and is also responsible for maintaining records pertaining tothose training sessions.

11.Encourages collaboration among divisions to effectively coordinate andimplement operational activities; facilitates and encourages effectivecommunications across functional areas.

12.May be responsible for creating, reviewing and/or updating institution-wide policies and procedures pertaining to department specific goals andobjectives.

13.Plans budget needs by analyzing short and long-term program plans.Collaborates with the Chief Financial Officer to assure the completion of theannual budget and subsequent monitoring of financial status of the department,unit or division.

14.Assures the financial systems are in place to properly run thedepartment. Ensures compliance with MSMC policies and procedures.

15.Implements quality assurance programs and oversees monitoring activitiesto meet standards and regulations of accrediting agencies such as JointCommission on the Accreditation of Healthcare Organizations (JCAHO), Commissionof Accreditation Rehabilitation Facilities (CARF) and New York State and CityDepartment of Health.

16.Chairs department committees and participates in hospital committees asassigned.

Qualifications

• Bachelors Degree required, Masters degree preferred
• 7 years of experience in health care finance or administration; experience in strategic planning and execution, formulating policy, building and developing financial plans, managing resources and leading successful teams

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $95450 - $143175 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.