Director, Healthcare Media & Client Experience

Real Chemistry; Boston (MA); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Great Place to Work certification

Comprehensive regional benefits

LinkedIn Learning access

Private medical/dental/vision plans

Generous holiday and paid time off

Mental wellness coaching

Job summary

Real Chemistry is seeking an Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical and life sciences accounts. You will translate objectives, insights, and audience needs into strategic media programs that engage healthcare professionals, patients, and caregivers while driving measurable business results.

This role can be remote within the United States or based in any U.S.

Qualifications

• 8+ years in pharmaceutical, life sciences, or healthcare media.
• Deep expertise in integrated media planning and omnichannel engagement.
• Experience developing HCP and DTC media strategies for complex brands.
• Strong client leadership, presentation, and storytelling abilities.
• Proven ability to manage multiple client relationships and teams.

Responsibilities

• Lead integrated planning across paid, earned, owned, and omnichannel initiatives.
• Develop strategic HCP and DTC media recommendations informed by insights and objectives.
• Oversee media investments, channel mix, measurement, and optimization plans.
• Advise clients on media investment decisions and audience strategy.
• Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation.
• Guide campaign performance discussions and identify growth opportunities.
• Manage and develop planning talent while upholding client deliverables.

Skills

Media strategy leadership

Integrated media planning

HCP and DTC experience

Client relationship management

Team leadership & mentoring

Job description

Real Chemistry is seeking an Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical and life sciences accounts. You will translate objectives, insights, and audience needs into strategic media programs that engage healthcare professionals, patients, and caregivers while driving measurable business results.

This role can be remote within the United States or based in any U.S.