Director, Health Equity & Care Delivery Strategy

Planned Parenthood Federation of America; New York (NY); Hybrid; USD 125,000 - 131,000; Full time

Job summary

Planned Parenthood Federation of America (PPFA) seeks a Director of Health Access and Care Delivery to strengthen sexual and reproductive health access and care delivery with a focus on equity, patient experience, and staff engagement.

You will collaborate across PPFA divisions, develop tools and resources, and lead programs for member organizations to improve health outcomes nationwide.

Qualifications

• Minimum of 10 to 12 years of experience in non-profit management, health care consulting, health care operations, or related clinical management services.
• Minimum of 3 years of experience working at a Planned Parenthood membership organization is desirable.
• Bachelor’s Degree or equivalent experience with related college courses or professional training in business administration, public administration, public health, or related field.
• Clinical licensure (RN, NP, PA, or CNM) and/or Master’s Degree in Healthcare Administration, Public Health, Business Management, or related field is a plus.
• Advanced knowledge of medical practice management, including optimizing workflows, patient scheduling, staffing requirements, clinical quality indicators, and patient and staff experience.
• Excellent ability to conceive, draft, proofread, and edit written materials quickly, including demonstrated ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner.
• Strong public speaking and group facilitation skills paired with the ability to engage and interact with diverse groups of stakeholders.
• Intermediate skill using technology and software to develop program content and connect end-users with valuable information (word processing and presentation software, video conferencing, etc.).
• Seasoned collaborator—able to work effectively across multiple divisions, functions, and geography, with a knack for engaging colleagues, soliciting feedback and input, at all levels in projects and processes while continuing to own and drive them.
• Understands and can articulate the complexity and impacts of the changing political landscape in the provision of sexual and reproductive health care.
• Commitment and track record of advancing racial equity in both operations and communications.
• Ability to pivot and adapt based on changes in business priority, client needs, and the environment.
• Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity.
• Problem Solving: Highly Independent. Ability to handle complex cross-organizational problems by leading a process of collaboration with appropriate stakeholders to find a resolution.

Responsibilities

• Lead development of tactics and resources to support Planned Parenthood member organizations’ health care access and care delivery;
• Develop and implement a work plan that sets clear strategies and recommendations related to maximizing access and care delivery;
• Manage external resources and partnerships to connect staff of Planned Parenthood member organizations across the federation with learning and development opportunities to cultivate internal expertise in access and care delivery improvement;
• Develop and disseminate best practices related to health care access and delivery to PPFA affiliates and external partners;
• Administer program to facilitate collection and sharing of affiliate best practices;
• Evaluate new best practices developed by affiliates and promote scaling across the federation;
• Performs other duties as assigned.

Skills

Emotional intelligence

Excellent communication

Public speaking

Collaboration across divisions

Confidentiality and ethics

Policy/advocacy awareness

Project management

Client relationship management

Diversity, equity and inclusion

Education

Bachelor’s degree or equivalent

Advanced degree in Healthcare Admin/Public Health

RN/NP/PA/CNM licensure a plus

Tools

Google Workspace

Microsoft Office

Video conferencing tools

Job description

Planned Parenthood Federation of America (PPFA) seeks a Director of Health Access and Care Delivery to strengthen sexual and reproductive health access and care delivery with a focus on equity, patient experience, and staff engagement.

You will collaborate across PPFA divisions, develop tools and resources, and lead programs for member organizations to improve health outcomes nationwide.