Director, Head of Surveillance

Capital One; New York (NY); On-site; USD 218,000 - 250,000; Full time

Job summary

Capital One is seeking a Director, Head of Surveillance to oversee compliance and risk management within Electronic Communications and Trade Surveillance. This role involves managing a team, ensuring regulatory compliance, and improving surveillance programs. Candidates should possess substantial experience in compliance and leadership skills.

Benefits

Comprehensive health benefits

Performance based bonuses

Qualifications

• At least 3 years of experience as a people manager.
• At least 5 years of experience in compliance, surveillance, or regulatory experience in financial services.

Responsibilities

• Manage Capital One’s Electronic Communications Surveillance Program.
• Oversee daily controls on trades, ensuring quality control.
• Provide subject matter expertise on regulations applicable to Broker-Dealers.

Skills

Communication

Problem Solving

Interpersonal Skills

Project Management

Education

Bachelor’s Degree

Master’s Degree or Juris Doctor preferred

Job description

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As the Director, Head of Surveillance, part of Capital One’s Compliance organization you will manage Capital One’s Electronic Communications Surveillance Program and Trade Surveillance for Capital One’s Commodity Futures Trading Commission (CFTC) Swap Dealer and three Broker-Dealers. You will maintain the Surveillance function in order to reduce and identify risks related to market abuse through the management of controls and reviews over the trades, orders and communications of employees that carry out market activity. Additionally, you will lead a team of Surveillance analysts responsible for managing the aforementioned functions, performing quality assurance, and reporting metrics on a routine basis.

Directors at Capital One are highly motivated Risk Management professionals with subject matter expertise, excellent management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Competencies:

• Understand relevant regulatory requirements, regulatory developments, business model, trading platforms and product changes.
• Highly organized, detail-oriented, and energetic.
• Strong interpersonal and influencing skills with the ability to establish credibility and strong partnerships with business partners and technology teams.
• Ability to communicate effectively at all levels both orally and in writing.
• Capable of operating comfortably within a complex organizational structure.
• Exercises excellent business judgment, problem solving and decision-making skills.
• Self-starter with the aptitude to initiate action and deliver results, adapt to change, make difficult decisions, and accept challenging assignments
• Works effectively in both a team environment and independently.
• Ability to manage complex projects and tasks simultaneously in a deadline-intensive environment.
• This role will maintain all organizational and professional ethical standards and has latitude for independent judgment and decision-making.
  
  

Responsibilities:

• Oversight of trade surveillance for Swap Dealer (interest rate, FX commodities-energy) and institutional Broker-Dealers (equity trading & fixed income (ABS)).
• Oversee the execution of daily controls on trades, orders and communications, ensuring appropriate quality control and monitoring for Swap Dealer and the institutional broker dealers.
• Manage and continually improve the programs, conduct periodic reviews, operating procedures and establish & monitor controls for surveillance.
• Define business requirements for technology implementation (new capabilities, vendor services).
• Work with technology groups to implement and test technology solutions to meet business requirements.
• Establish data quality controls and operations.
• Oversee and manage the onboarding and offboarding process of technology platforms.
• Responsible for reviewing records handling first level review and escalation of unresolved issues to Desk Heads and Compliance Advisory
• Provide subject matter expertise, advice and guidance on issues, rules and regulations applicable to Broker-Dealers and CFTC Swap Dealers (e.g., recordkeeping, business conduct rules, supervision).
• Maintain policies, procedures and guidance designed to document operating procedures and to support compliance with applicable regulatory obligations, corporate requirements and industry best practices.
• Assist the team in identifying and escalating issues through formal escalation channels, and facilitating timely and effective resolution.
• Perform periodic quality assurance of subordinate review.
• Produce and provide management with program performance metrics.
• Independently manage internal audits and regulatory examinations; respond to regulatory inquiries.
• Independently manage projects necessary to support initiatives both within the Compliance organization and across the firm.
  
  

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 3 years of experience as a people manager
• At least 5 years of experience in compliance, surveillance, audit, or regulatory experience in the financial services industry
  
  

Preferred Qualifications:

• At least 5 years of experience as a people manager, ideally of a Surveillance function
• At least 10 years or more of full-time relatable experience in surveillance role, compliance, or audit related to securities and derivatives
• FINRA Series 7 and 24 licenses
• Master’s Degree or Juris Doctor from an accredited university
• Knowledge of emerging technologies (e.g., natural language processing)
• Designing and deploying market abuse detection tools.
• Operation of Surveillance systems, including tuning and calibration.
• Strong technical knowledge of trade and communications surveillance, ideally covering a variety of all major asset classes (fixed income, equities, derivatives (OTC & exchange traded))
  
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $181,800 - $207,500 for Director, Risk Management

McLean, VA: $200,100 - $228,400 for Director, Risk Management

New York, NY: $218,300 - $249,100 for Director, Risk Management

Plano, TX: $181,800 - $207,500 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

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