Director, Governance & Control — Transaction Banking Transformation

TD Bank Group; New York, Northern (NY, KY); Hybrid; USD 170,000 - 225,000; Full time

Job summary

TD Bank Group seeks a Director in its Governance & Controls team to support the Transaction Banking Value Creation Plan transformation and provide first-line risk guidance across risk, controls, and regulatory obligations. The role requires deep governance expertise, stakeholder management, and the ability to drive evidence-based decisions within a complex, global environment.

The position embeds with business and product leaders, operations, technology, and compliance, delivering timely risk

Qualifications

• Undergraduate degree required.
• Graduate degree a plus.

Responsibilities

• Serve as a senior trusted first line risk advisor to Transaction Banking leaders, providing practical governance, risk, and control guidance aligned with business strategy and risk appetite.
• Provide an integrated view of risk across payment products, rails, platforms, processing flows, operations, technology, clearing and settlement, and payment market infrastructure dependencies.
• Lead first line governance and effective challenge for payment-related change, including New Business and Product Approval, Change Risk Assessments, implementation readiness, post-implementation validation, transition to business-as-usual control ownership, and key delivery decisions.
• Coordinate engagement across the business, Product, Operations, Technology, Change Delivery, Compliance, Legal, Audit, Operational Risk, specialist first line teams, and second line partners based on risk and materiality.
• Provide oversight and challenge of payment processes, controls, risk assessments, evidence, and reporting.
• Support first line risk owners in interpreting, implementing, monitoring, and evidencing governance requirements.
• Review and challenge the completeness and adequacy of business assessments, control evidence, attestations, remediation plans, risk acceptances, and regulatory or industry-driven change initiatives.
• Monitor emerging risks, incidents, control gaps, issues, and remediation activities, escalating material concerns and systemic themes to business leadership and governance forums.
• Maintain awareness of relevant regulatory, policy, industry, payment rail, and payment market infrastructure requirements and assess their implications for the business.
• Deliver clear, decision-useful reporting on aggregate risk, key indicators, control themes, incidents, issues, remediation status, and matters requiring management attention or decision.
• Partner with the business to prepare for control testing, audits, regulatory reviews, industry attestations, and other governance activities, ensuring risks and remediation plans are appropriately managed and evidenced.
• Strengthen risk culture and accountability by promoting constructive challenge, transparency, timely escalation, and evidence-based decision-making.
• Drive continuous improvement of the Change Governance framework, and first line interaction model while maintaining clear accountability across business and risk functions.
• Influence senior stakeholders by connecting client outcomes, business strategy, delivery priorities, operational resilience, regulatory expectations, and risk appetite.
• Lead, coach, and develop Governance and Controls colleagues, building transaction banking and risk capabilities within an inclusive, collaborative, high-performing team.

Education

Undergraduate degree

Graduate degree

Job description

Work Location: New York, New York, United States of America Hours: 40 Line of Business: Governance & Control Pay Detail: $170,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Preferred Qualifications: DEPARTMENT OVERVIEW The TD Securities Business Controls team is a first line of defense function responsible for providing risk and compliance advice, oversight, and effective challenge. The team helps business partners identify, assess, manage, monitor, and evidence risks across day-to-day activities, operations, products, services, payment capabilities, and change initiatives, while operating within risk appetite and meeting regulatory, policy, standard, and payment market infrastructure requirements. Team members require strong first line governance and controls expertise, sound business judgment, and sufficient knowledge of transaction banking to assess whether the business is meeting internal and external expectations.

Reporting to the Managing Director, Business Controls, the Director supports the Transaction Banking Value Creation Plan (VCP) transformation and global Change Governance and serves as a trusted first line risk advisor to Transaction Banking stakeholders across TD Securities. The role provides coordinated risk guidance and challenge across payment products, rails, processing flows, platforms, operations, technology, clearing and settlement, and related payment market infrastructure obligations. The Director acts as a central Governance and Controls relationship lead, connecting the business with specialist first line teams and second line risk partners. The role supports timely delivery of change by identifying the appropriate risk pathway, clarifying control and evidence expectations, escalating emerging risks, and ensuring decisions are transparent and well supported. The position will be embedded with business and product leaders, Operations, Technology, Change Delivery teams, Compliance, Legal, Audit, Operational Risk, and other risk and control partners.

Success requires strategic thinking, strong relationship management, practical risk judgment, and the ability to improve governance processes, controls, reporting, and tools.

Job Accountabilities

• Serve as a senior trusted first line risk advisor to Transaction Banking leaders, providing practical governance, risk, and control guidance aligned with business strategy and risk appetite.
• Provide an integrated view of risk across payment products, rails, platforms, processing flows, operations, technology, clearing and settlement, and payment market infrastructure dependencies.
• Lead first line governance and effective challenge for payment-related change, including New Business and Product Approval, Change Risk Assessments, implementation readiness, post-implementation validation, transition to business-as-usual control ownership, and key delivery decisions.
• Coordinate engagement across the business, Product, Operations, Technology, Change Delivery, Compliance, Legal, Audit, Operational Risk, specialist first line teams, and second line partners based on risk and materiality.
• Provide oversight and challenge of payment processes, controls, risk assessments, evidence, and reporting.
• Support first line risk owners in interpreting, implementing, monitoring, and evidencing governance requirements.
• Review and challenge the completeness and adequacy of business assessments, control evidence, attestations, remediation plans, risk acceptances, and regulatory or industry-driven change initiatives.
• Monitor emerging risks, incidents, control gaps, issues, and remediation activities, escalating material concerns and systemic themes to business leadership and governance forums.
• Maintain awareness of relevant regulatory, policy, industry, payment rail, and payment market infrastructure requirements and assess their implications for the business.
• Deliver clear, decision-useful reporting on aggregate risk, key indicators, control themes, incidents, issues, remediation status, and matters requiring management attention or decision.
• Partner with the business to prepare for control testing, audits, regulatory reviews, industry attestations, and other governance activities, ensuring risks and remediation plans are appropriately managed and evidenced.
• Strengthen risk culture and accountability by promoting constructive challenge, transparency, timely escalation, and evidence-based decision-making.
• Drive continuous improvement of the Change Governance framework, and first line interaction model while maintaining clear accountability across business and risk functions.
• Influence senior stakeholders by connecting client outcomes, business strategy, delivery priorities, operational resilience, regulatory expectations, and risk appetite.
• Lead, coach, and develop Governance and Controls colleagues, building transaction banking and risk capabilities within an inclusive, collaborative, high-performing team.

Job Requirements

• 12-15+ years of experience in financial services, with significant experience in governance, business controls, risk management, regulatory compliance, transformation, or complex program delivery
• Demonstrated experience in Transaction Banking, Treasury and Trade solutions, payments, liquidity, cash management, client channels, platform and data services, and related operational and regulatory risks.
• Strong understanding of first line governance and controls responsibilities, effective challenge, and the respective accountabilities of the business, specialist functions, and independent second line oversight.
• Demonstrated success leading enterprise-wide, multi-jurisdictional transformation programs, integrations, turnarounds, or control remediation initiatives in a highly regulated environment.
• Experience overseeing change risk, control design and effectiveness, implementation readiness, operational resilience, incidents, issues, remediation, attestations, and supporting evidence.
• Working knowledge of the regulatory, risk, policy, and industry landscape applicable to wholesale banking and transaction banking. Payments experience is a plus.
• Proven ability to lead change, manage competing priorities, and deliver outcomes in a complex, global, and matrixed environment.
• Excellent judgment, with the confidence to challenge constructively, elevate material concerns, and support balanced, risk-based decisions.
• Strong relationship management, influencing, and communication skills, including the ability to translate complex payment and risk topics for executive audiences.
• Proven people leadership, coaching, and talent development skills, with experience building inclusive and collaborative teams.
• Strategic thinking, strong problem-solving skills; experience with large-scale technology delivery, agile ways of working, Jira, or Confluence is an asset.

Additional Information

• Undergraduate degree required
• Graduate degree a plus

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the customers and communities we serve. If you require an accommodation during the recruitment or interview process, including alternate formats of materials or accessible meeting arrangements, please let us know and we will work with you to meet your needs.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards Package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Colleague Development

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific