Director, Global WAN Architecture & Engineering

JPMorganChase; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in Plano, TX seeks a Director of Software Engineering to lead architecture and engineering for a unified global network platform, applying expertise in carrier-scale networking, segment routing, and software-defined infrastructure.

You will drive multi-team collaboration across architecture, engineering, operations, security, and risk, using automation, telemetry, and AI capabilities to improve reliability and efficiency, with clear governance and risk controls.

Qualifications

• Formal training or certification in software engineering, infrastructure engineering, network engineering, or a related technical discipline, and 10+ years of applied experience.
• Extensive experience designing, engineering, or operating large-scale global wide area networks, telecommunications backbones, cloud networks, or similarly complex network environments.
• Deep technical knowledge of Multiprotocol Label Switching, segment routing, Border Gateway Protocol, traffic engineering, routing policy, network resiliency, and capacity management.
• Demonstrated ability to lead both architecture-level design and hands-on technical execution for large, complex network transformation or migration programs.
• Advanced knowledge of network automation and software-defined infrastructure, including practical programming experience with Python, Go, or a comparable language.
• Experience developing engineering solutions using application programming interfaces, infrastructure as code, continuous integration and delivery practices, configuration management, and automated testing.
• Proven ability to build automated pre-change and post-change validation, network telemetry, monitoring, or anomaly-detection capabilities.
• Experience making high-impact technical decisions across architecture, engineering, certification, deployment, and production operations.
• Demonstrated experience applying enterprise-authorized artificial intelligence capabilities within technical workflows, including validation of generated outputs and appropriate handling of sensitive data.
• Ability to establish review, approval, and escalation standards for automation and artificial intelligence-assisted recommendations.
• Proven ability to influence across organizational boundaries and deliver complex, enterprise-impacting initiatives.

Responsibilities

• Lead the architecture, engineering, and execution of a multiyear transformation from multiple wide area networks to a unified global network platform.
• Define the technical strategy for carrier-scale routing, segment routing, traffic engineering, path optimization, capacity management, and network resiliency.
• Translate complex network architecture into executable engineering plans spanning design, certification, migration, implementation, and production rollout.
• Design and deliver software-defined capabilities that automate network configuration, route validation, change execution, monitoring, and operational workflows.
• Develop pre-change and post-change validation frameworks that identify configuration issues, routing anomalies, and potential resiliency risks.
• Apply enterprise-authorized artificial intelligence capabilities to support anomaly detection, predictive analysis, engineering reviews, and operational decision-making, with appropriate human validation and sensitive-data controls.
• Establish engineering standards and portfolio-level guardrails for automation and artificial intelligence-assisted workflows, ensuring traceability, auditability, security, and resiliency.
• Improve global network stability through telemetry, disciplined incident and problem management, repeat-issue remediation, and measurable reliability improvements.
• Partner with software engineering, infrastructure, cloud, security, architecture, operations, and control teams to align priorities and manage technical trade-offs.
• Provide technical leadership across strategic initiatives and influence engineering standards, platform roadmaps, and long-term investment decisions.
• Serve as a trusted technical advisor to senior stakeholders and communicate complex architecture, delivery risks, and engineering decisions clearly.

Skills

Leadership

Software architecture

Network engineering

Python

Go

Automation

Telemetry

AI capabilities

Education

Bachelor's degree in a related field

Tools

Arista

Cisco

Terraform

Job description

JPMorganChase in Plano, TX seeks a Director of Software Engineering to lead architecture and engineering for a unified global network platform, applying expertise in carrier-scale networking, segment routing, and software-defined infrastructure.

You will drive multi-team collaboration across architecture, engineering, operations, security, and risk, using automation, telemetry, and AI capabilities to improve reliability and efficiency, with clear governance and risk controls.