Director, Global Travel Partnerships - Travel Management Companies

Hilton; Frankfort (KY); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading hospitality company is seeking a Director for Global Travel Partnerships. This remote role involves overseeing negotiations and strategies with travel management companies, aiming to increase revenue and market share. Candidates should have extensive experience in hospitality and account management. The position offers support for continuous learning and development opportunities, as well as benefits like discounted travel and parental leave.

Benefits

Go Hilton travel program

Employee stock purchase program

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• 10 years of overall work experience.
• 8 years of professional hospitality experience in the travel industry.
• 2 years of experience in account management.
• 1-3 years of managerial experience.
• Experience with distribution channels.

Responsibilities

• Lead negotiations with Travel Management Companies.
• Develop strategies to grow revenue.
• Monitor changes in the distribution landscape.
• Deliver and exceed performance targets.

Skills

Negotiation

Strategic Thinking

Account Management

Data Analysis

Collaboration

Education

Bachelor's degree in business or hospitality

Tools

Salesforce

Job description

The location for this position is virtual/remote

This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director, Global Travel Partnerships, you will oversee a portfolio of global travel management companies, implementing commercial strategies to increase revenue with a focus on growing market share, reporting to the Executive Director, Travel Partners.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Strategic Leadership

• Lead negotiations and establish commercial terms with your roster of Travel Management Companies.
• Develop strategies that grow revenue and increase Hilton's market share across Global Distribution Systems (GDS), Online Booking Tools (OBTs), and mobile platforms that maximize performance in an evolving ecosystem.
• Monitor and interpret changes in the distribution landscape, including the evolution of GDS platforms, the emergence of new entrants, and the impact of New Distribution Capability (NDC) and other industry innovations. Translate insights into actionable strategies that align with Hilton's objectives.

Account Management

• Lead all commercial activities for assigned TMC accounts delivering and exceeding performance targets.
• Utilize marketing funds to deliver incremental value with a maximum return on investment.

Collaboration and Communication

• Partner with relevant teams to ensure there is an aligned strategy and delivery of initiatives.

What deliverables you will take ownership of:

Strategic Leadership

• Communicate the account's global strategy to peers in other regions.
• Disperse funds to other regions that enable sales and marketing activities to support the goals.
• Contribute to Hilton's distribution strategy related to partners and channels, including GDS, new entrants, and new capabilities.

Data Driven Decision-Making

• Use data to assess performance, adjust your strategy, and achieve your goals.

Career development

• Explore additional learning and development opportunities available through Hilton University and industry events when possible.

Administrative and organizational tasks

• Complete departmental processes and ad-hoc requests.
• Support other departmental requests for information and education related to TMCs.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Ten (10) years of overall work experience
• Eight (8) years of professional hospitality experience in the travel industry/corporate hotel sales
• Two (2) years of experience in account management
• One to three (1-3) years of managerial experience
• Distribution channel experience (GDS, Agency Booking Platforms, OTAs, Channel Managers, Online Booking Tools)
• 30% travel

It would be useful if you have:

• Bachelor's degree in business or hospitality
• Salesforce experience

Hilton is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.