Director, Global Strategic Accounts 1

Charles River Laboratories, Research Models and Services, Germany GmbH; Wilmington (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

Charles River Laboratories is seeking a Global Account Manager to lead business development efforts with key global customers. This remote role requires an experienced professional who can develop and implement business strategies to enhance market share while ensuring profitability. If you're passionate about the pharmaceutical industry and have a proven sales record, we encourage you to apply.

Qualifications

• Proven track record in pharmaceutical sales.
• Experience with international accounts is preferred.
• Valid driver's license required.

Responsibilities

• Manage global customer accounts and sales interactions.
• Partner with legal and business segment heads in contract negotiations.
• Develop relationships with key global accounts.

Skills

Communication

Presentation

Sales Strategy

Tools

CRM Software

Microsoft Office

Job description

For 75years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

Rare opportunity to join the Global Account Management Team. This high profile and challenging role requires a high calibre professional who is able to establish and implement business development plans and influence designated key global customers to utilise CRL services more expansively, ensuring that maximized penetration, increased market share and sales are achieved in a manner which retains high profitability in support of operational financial plans.

This is a remote working role and can be based anywhere within Europe or the UK with provision for access to a major international transport hub to faciliate ease of travel as required by the role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as key contact for designated global customer accounts. Monitor customer accounts and recommend specific customer sales interaction, as required.
• In conjunction with VP Global Accounts, partner with CRL General Counsel and head of pertinent business segment in the negotiation of global contracts.
• Develop strong relationships within targeted key global accounts; provide information, strategic direction and advice, as appropriate, to ensure that such customers are fully aware of CRL’s product and service offerings on a global basis.
• Share customer problems/concerns with all appropriate departments for quality resolution.
• Evaluate specific customer needs and recommend alternative methods and sales strategies to maximize sales penetration while retaining high profitability; use detailed reports and analyses regarding targeted customers to refine global sales strategies for target customers.
• Develop general sales strategies to maximize sales to large dollar potential accounts, leveraging on CRL’s global presence and capabilities.
• Gather data on marketing trends and competitive products and pricing.
• Develop and qualify account leads through frequent customer contact and prospecting.
• Handle initial inquiries and qualify all prospective opportunities. Effectively communicate the value proposition of the company’s products and services.
• Work with the Global Account team to develop an annual forecast. Create monthly and quarterly progress reports and provide the corporate senior management team with input to achieve global sales strategies and targeted sales growth.
• Achieve quarterly and annual sales targets for target accounts.
• Participate in sales meetings and trade shows as required.
• Utilise CRM to capture customer information.
• Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].

Job Qualifications

Experience:

• Established track record of selling both products and services to the pharmaceutical, medical device or healthcare provider sectors required; biopharma R&D experience preferred.
• Demonstrable evidence of consistently meeting challenging targets by selling at an international accounts or senior level.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Certification/Licensure:

• Valid driver’s license required.

Other:

• Excellent communication and presentation skills.
• Proficient in the use of standard office computer applications (word processing, spreadsheets, presentations, e-mail).

Languages:

• Exemplary level of written and spoken English (Business) essential. Proficiency in one or more of the following would be advantageous: French, German, Dutch, Austrian / Swiss.

This role requires a degree of international travel for client and internal CRL meetings (30% - 60% dependent on business need) and as such applicants should be aware of the need to have ease of access to a key international airport / transport hub.

Salary and benefits will be determinate upon level of candidate experience and country of residence guidance.

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in the last five years.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.

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