Director, Global Network Operations & Observability

Google LLC; Thornton (CO); Hybrid; USD 307,000 - 427,000; Full time

Job summary

Google LLC seeks a Director, Global Network Operations to define and execute the Engineering Operations Roadmap for the production network. You will lead a diverse team of Network Engineers, TPMs, Software Engineers and Data Analysts to surface insights that improve observability and reliability across Google's global infrastructure.

You will collaborate with platform owners to ensure the management, control, and forwarding planes are well engineered and deliver network-wide SLOs, while

Qualifications

• 15 years of experience in leadership networking, network design, engineering, and operations.
• 15 years of experience in large-scale networking and observability, and design of performance SLOs.
• MBA or Master’s degree in Urban Planning, Infrastructure Development, or Real Estate Finance.
• Executive experience within a hyperscale cloud provider, global data center operator, or premier digital infrastructure networking team.

Responsibilities

• Lead engineering automation for detection, diagnosis, and repair coordination for all faults in the network underlay upstream of the data center cluster. Govern repair teams responsible for Core and Edge Repair practices, assure as-built network infrastructure performs to standards and SLOs as designed, including the physical, optical and forwarding plane performance of the global network.
• Direct the Network Operations team, establishing strategic engineering and operational goals, SLO defense practices to handle volume and complexity.
• Oversee repair and standards practices, ensuring detection, prioritization, diagnosing and repairing of network faults within SLO and maintain appropriate risk posture under failure or under change.
• Debrief customers impacted by failures, ensure appropriate post mortem action items increase reliability of network.
• Partner with Software, Hardware Cert, and Deployment teams to ensure NPI and complex Move, Add, Change, Decom activities are completed.

Skills

Leadership in networking

Network design

Engineering and operations

Large-scale networking

Observability

SLO design

Education

MBA or Master’s in Urban Planning, Infrastructure Development, or Real Estate Finance

Job description

Google LLC seeks a Director, Global Network Operations to define and execute the Engineering Operations Roadmap for the production network. You will lead a diverse team of Network Engineers, TPMs, Software Engineers and Data Analysts to surface insights that improve observability and reliability across Google's global infrastructure.

You will collaborate with platform owners to ensure the management, control, and forwarding planes are well engineered and deliver network-wide SLOs, while