Director, Software Engineering, Global Network Operations

Google LLC; Thornton (CO); Hybrid; USD 307,000 - 427,000; Full time

Job summary

Google LLC seeks a Director, Global Network Operations to define and execute the Engineering Operations Roadmap for the production network. You will lead a diverse team of Network Engineers, TPMs, Software Engineers and Data Analysts to surface insights that improve observability and reliability across Google's global infrastructure.

You will collaborate with platform owners to ensure the management, control, and forwarding planes are well engineered and deliver network-wide SLOs, while

Qualifications

• 15 years of experience in leadership networking, network design, engineering, and operations.
• 15 years of experience in large-scale networking and observability, and design of performance SLOs.
• MBA or Master’s degree in Urban Planning, Infrastructure Development, or Real Estate Finance.
• Executive experience within a hyperscale cloud provider, global data center operator, or premier digital infrastructure networking team.

Responsibilities

• Lead engineering automation for detection, diagnosis, and repair coordination for all faults in the network underlay upstream of the data center cluster. Govern repair teams responsible for Core and Edge Repair practices, assure as-built network infrastructure performs to standards and SLOs as designed, including the physical, optical and forwarding plane performance of the global network.
• Direct the Network Operations team, establishing strategic engineering and operational goals, SLO defense practices to handle volume and complexity.
• Oversee repair and standards practices, ensuring detection, prioritization, diagnosing and repairing of network faults within SLO and maintain appropriate risk posture under failure or under change.
• Debrief customers impacted by failures, ensure appropriate post mortem action items increase reliability of network.
• Partner with Software, Hardware Cert, and Deployment teams to ensure NPI and complex Move, Add, Change, Decom activities are completed.

Skills

Leadership in networking

Network design

Engineering and operations

Large-scale networking

Observability

SLO design

Education

MBA or Master’s in Urban Planning, Infrastructure Development, or Real Estate Finance

Job description

The application window will be open until at least November 25, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Thornton, CO, USA; Atlanta, GA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

• 15 years of experience in leadership networking, network design, engineering, and operations.
• 15 years of experience in large-scale networking and observability, and design of performance SLOs.

Preferred qualifications:

• MBA or Master's degree in Urban Planning, Infrastructure Development, or Real Estate Finance.
• Executive experience within a hyperscale cloud provider, global data center operator, or premier digital infrastructure networking team.

About The Job

Google designs, builds, and powers the computing backbone that connects billions of users to Google products and cloud services. Within GGII, theGlobal Network Operations (GNO) team is responsible for ensuring our production network performs to expectations for our internal and external customers. This is accomplished through the engineering improvement of Google’s network observability capabilities and automating of our repair pipeline.

As the Director, Global Network Operations (GNO) you will define and execute the strategic production of our Engineering Operations Roadmap. You will lead a high-performing organization of Network Engineers, Technical Program Managers, Software Engineers and Data Analysts to uncover and surface insights that help us more powerfully assess and attend to our network performance. You will partner closely with other platform owners and software teams to ensure our Management, Control, and Forwarding planes are well engineered and working in harmony to produce SLOs that delight our internal and external customers. You will develop and influence future technical leadership for Google’s Global Infrastructure organization through mentorship, role-modeling and project assignment. You will be a loud voice for network quality, even as we grow it at unprecedented scale.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $307000 - $427000 (USD) + 30% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Lead engineering automation for detection, diagnosis, and repair coordination for all faults in the network underlay upstream of the data center cluster. Govern repair teams responsible for Core and Edge Repair practices, assure as-built network infrastructure performs to standards and SLOs as designed, including the physical, optical and forwarding plane performance of the global network.
• Direct the Network Operations team, establishing strategic engineering and operational goals, SLO defense practices to handle volume and complexity.
• Oversee repair and standards practices, ensuring detection, prioritization, diagnosing and repairing of network faults within SLO and maintain appropriate risk posture under failure or under change.
• Debrief customers impacted by failures, ensure appropriate post mortem action items increase reliability of network.
• Partner with Software, Hardware Cert, and Deployment teams to ensure NPI and complex Move, Add, Change, Decom activities are completed.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .