Director, Global Communications | Creative Director, Creative & Content Experience

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Job summary

Walmart is searching for a visionary Creative Director to lead the Creative and Content Experience team. This role combines art direction and strategic vision, ensuring high-fidelity creative storytelling across various platforms. The ideal candidate will possess over 15 years of creative leadership, guiding teams to deliver exceptional work.

Benefits

401(k) match

Stock purchase plan

Paid maternity and parental leave

PTO

Multiple health plans

Qualifications

• 15+ years of creative leadership experience, including 3+ years as a Creative Director.
• Proficient in managing integrated creative teams with successful outcomes.
• Exceptional portfolio demonstrating expertise in brand identity and digital content.

Responsibilities

• Lead and inspire a multidisciplinary in-house creative team.
• Develop bold, brand-aligned outputs reflecting the visual identity.
• Drive innovation using emerging AI tools to enhance creative production.

Skills

Creative Leadership

Art Direction

Team Mentorship

Strategic Thinking

Visual Narrative Development

Education

Bachelor’s degree in Design, Marketing, or related field

Tools

Adobe Creative Cloud

Figma

Job description

Position Summary...

Walmart Global Communications is seeking a visionary creative leader with the experience, credibility and confidence to develop high-fidelity, breakthrough creative that fuels high-impact storytelling. As the Creative Director as part of the Creative and Content Experience team, you thrive at the intersection of big ideas, impeccable craft and strategic vision. You have a track record of leading teams to deliver exceptional creative work that is on-brand, on-brief and resonates across channels.

You should have art direction or visual design/communications background. Your portfolio showcases deep experience and ability to effortlessly move across creative disciplines; conceptual thinking, design and editorial direction and digital-first thinking are your core competencies, alongside an ability to lead and inspire your team.

As a key leader across an integrated creative team, you will guide the creative development across owned social, digital and emerging platforms. By partnering closely with other departmental leads, you’ll be the creative force ensuring we’re developing audience-first and platform-optimized assets that support the entire content experience. Creative fidelity, strategic relevance, and platform fluency are always front and center.

What you'll do...

• Lead and inspire a multidisciplinary in-house creative team (art directors, designers, illustrators, photographers, animators, etc.) to deliver world-class communications assets across an enterprise portfolio.

• Translate strategic vision and creative briefs into bold, brand-aligned outputs that reflect our visual identity and editorial voice—ensuring consistency, scalability, and creative excellence.

• Concept and pitch breakthrough ideas with clarity and strategic rigor; confidently present creative thinking to senior stakeholders and cross-functional partners.

• Champion a people-first culture—mentoring talent, fostering collaboration, and building a high-performing creative team rooted in curiosity, trust, and shared standards of excellence.

• Facilitate and lead brainstorms that unlock compelling creative treatments, storytelling formats, and platform-native content approaches.

• Drive innovation at scale, applying emerging AI tools and workflows to increase velocity, precision, and quality across the creative lifecycle.

• Model creative agility, seamlessly shifting between high-level direction and hands-on execution—whether designing, mocking, prototyping, or writing.

• Elevate the craft with a sharp eye and high standards, ensuring every asset reflects intentional design, narrative clarity, and brand fidelity.

• Push creative boundaries through exploration of GenAI, experimental formats, and emerging trends to keep content fresh, future-forward, and audience-relevant.

What you’ll bring:

• Experience

  • 15+ years of creative leadership experience, including at least 3 years in a Creative Director role.

  • Proven leadership in in-house or agency environments managing integrated creative teams (designers, art directors, copywriters, motion designers, editors, etc.)

  • 5+ years of people leadership experience with a strong track record of team growth, mentorship, and talent development.

  • A portfolio that demonstrates exceptional creative work across brand identity, digital content, campaign concepts, and immersive storytelling experiences.

• Skills and Competencies

• Creative / Art Direction

  • Skilled in presenting and defending creative ideas with clarity and confidence to cross-functional stakeholders, including senior leaders.

  • Strong conceptual and design sensibility; able to review and elevate both visual and written work across multiple formats and channels.

  • Ability to guide the development of compelling visual narratives that align with business strategy and brand standards.

• Team Leadership and Culture

  • Committed to building a culture of creative excellence, experimentation, and inclusion.

  • Collaborative leadership style with strong interpersonal and communication skills.

  • Proven ability to inspire, mentor, and develop high-performing creative teams.

• Technical Expertise

• Design Tools:

  • Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Figma; comfortable directing and/or executing high-quality work within these tools.

• AI + Innovation Fluency:

  • Working knowledge of emerging GenAI tools (e.g., Adobe Firefly, ChatGPT, Midjourney, Google Imagen, etc.) and a strategic understanding of how to apply them to scale creative production and enhance ideation.

• Digital and Content Production

  • Awareness of accessibility best practices, responsive design principles, and platform-specific requirements (e.g., social ratios, web optimization, localization).

  • Experience designing for a variety of formats: social media, responsive web, editorial storytelling, presentations, motion graphics and live event material.

  • Understanding of end-to-end content creation pipelines—including design systems, animation, video, and web/digital formats.

• Creative Operations and Scalability

  • Ability to contribute to the development of creative playbooks, templates, and scalable systems to improve team efficiency and output consistency.

  • Familiarity with project management and collaboration tools (e.g., AirTable, Notion, Frame.io) and asset management workflows.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & perks:
Beyond a great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Belonging

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam’s Club – our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual.

Who we are:
The Walmart Global Communications team articulates and amplifies our enterprise narrative to drive reputation, shape perceptions and strategically elevate our brands.

In joining our team, you will play a critical role in cultivating a brand story that informs, influences and inspires, creating a strong brand affinity withstorytelling that resonates on a global scale.We operate with the highest level of integrity tocontinuously enhance and protect the Walmart brand, making it synonymous with value, innovation and opportunity. We hope you'll join us!

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 7 years' experience leading creative teams OR 9 years' experience leading creative teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing Brand Initiatives for Product Launches, Managing Budgets, Including Budget Forecasting and Reporting Financials, Managing cross-functional teams in a retail creative environment, Managing large scale interactive campaigns in an online creative or related digital field, Managing Vendor Contracts and Relationships, Working for or with creative agencies

Primary Location...

701 S. Walton Blvd., Bentonville, AR 72716-6209, United States of America