Director, Global Communications -- Communications Technology and Innovation

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Job summary

An established industry player is on the lookout for a visionary leader to enhance their communication strategy through innovative technology. This role involves collaborating with various stakeholders to modernize communication platforms and deliver engaging content experiences. You will drive technology optimizations and leverage Generative AI to enhance efficiency and creativity. With a focus on mentoring a high-performing team, you will foster a culture of collaboration and continuous learning. If you are passionate about leading communication initiatives and making a significant impact, this opportunity is perfect for you.

Benefits

Health benefits (medical, vision, dental)

401(k)

Stock purchase

Company-paid life insurance

Paid time off (PTO)

Education benefits (Live Better U program)

Company discounts

Adoption and surrogacy expense reimbursement

Qualifications

• 10+ years in communication or technology roles with supervisory experience.
• In-depth knowledge of corporate operations and business strategy.

Responsibilities

• Develop and implement technology strategies for Global Communications.
• Transform communication goals into compelling narratives.

Skills

Strategic leadership

Problem solving

Collaboration

Technical expertise

Education

Bachelor’s degree in Communications

Bachelor’s degree in Public Relations

Bachelor’s degree in Business

Tools

Digital communication platforms

Job description

Position Summary

Walmart Global Communications is seeking a visionary, experienced leader to power communication strategy with technology, working to identify, synthesize and tackle problems end-to-end across multiple stakeholders and touchpoints to optimize delivery of Walmart’s key messages internally and externally. This role will continuously modernize Walmart’s enterprise communication platforms and processes, interfacing with technology partners to bring new and innovative content experiences and capabilities to life. This critical leadership function requires a pulse on the latest trends, communication insights and emerging technology to help Walmart's story break through, whether through our owned channels, earned media processes or live event experiences.

As a key technology leader working inside Global Communications, you’ll use communication insights to collaborate closely with business stakeholders, product and engineering teams to develop and deliver a vision for a consumer-grade experience across owned corporate communication channels. You’ll enable best-in-class content delivery capabilities across a variety of digital mediums (web, native apps, email, digital screens). You’ll also drive technology optimizations within ancillary workstreams, including but not limited to Walmart corporate events, media relations, translation, search and analytics. This role will be a key driver of innovation, identifying new ways to use Generative AI to unleash more efficiency, creativity and results across our organization.

What you'll do

Vision and Strategy

• Develop and implement technology strategies that align with Global Communications objectives.

• Lead research and analysis of emerging technologies, including their potential applications and benefits for Global Communications process efficiency and content delivery.

• Co-develop and manage the Global Communications technology strategy roadmap, ensuring alignment with key stakeholders and technology partners.

Stakeholder Engagement and Communication

• Transform communication goals into resonant, compelling narratives that result in short and long-term strategic plans and technology roadmaps.

• Act as a product leader within Global Communications, identifying root problems and leading colleagues to strategic, holistic solutions.

• Engage with senior leaders across Corporate Affairs, Global Tech and other business areas to align priorities and drive initiatives.

Technology Optimization and Innovation

• Translate Global Communication objectives into inventive, tech-powered content experiences.

• Drive continuous improvements in core communication technology processes and tools to enhance Global Communications’ efficiency and effectiveness.

• Continually identify ways to deploy Generative AI for enhancing content creation, efficiency and engagement.

Talent Development and Leadership

• Mentor and develop a high-performing team of content technology experts across a variety of specialties: engineering, UI/UX design, search and program management.

• Foster a culture of innovation, collaboration and continuous learning.

What you’ll bring:

Experience:

• 10+ years of experience in communication or technology roles.

• 5+ years of supervisory experience.

• In-depth knowledge of corporate operations, business strategy and financial and technology management.

• Experience working for a large organization or Fortune 500 company in a communications, technology or otherwise adjacent leadership role.

Competencies:

• Strategic leadership: ability to lead and inspire teams, driving innovation and excellence against goals.

• Problem solving: strong analytical skills with the ability to identify, analyze and resolve complex technology issues.

• Collaboration: Excellent interpersonal skills with the ability to work effectively across matrixed functions and teams.

• Technical expertise: Deep understanding of digital communication platforms and related systems.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Communications, Public Relations, Business, or related field and 5 years’ experience in public relations, communications, or relevant area OR 7 years’ experience in public relations, communications, or relevant area. 2 years’ supervisory experience or experience leading cross-functional teams.

Preferred Qualifications

Government Relations, Media Relations, Retail Industry

Primary Location

702 Sw 8Th St, Bentonville, AR 72716, United States of America