Director, Global B2B TPM

Lyft; Portland (OR); Remote; USD 217,000 - 271,000; Full time

Benefits offered by this job

Great medical, dental, and vision

Mental health benefits

Family building benefits

Child care benefits

401(k) plan

Paid time off: holidays and PTO

Parental leave: 18 weeks

Commuter benefits

Lyft Pink benefits

Job summary

Lyft is seeking a Technical Program Manager to drive Global B2B initiatives. You’ll own an integrated cross-org plan spanning multiple geographies and functions, coordinate sequencing forums, and drive execution across core platforms such as CRM and billing systems.

The role is fully remote in the United States, with ongoing planning and M&A integration considerations. You’ll report to the VP and collaborate with Partnerships, Rider, MBA teams, and executives to deliver a shared, date-driven

Qualifications

• 7+ years in Technical Program Management, spanning platform, product, and go-to-market work.
• Ability to build and hold one integrated plan across multiple orgs with dependencies.
• Experience running a sequencing/prioritization forum for competing business cases.
• Operate autonomously in ambiguity and translate into dated plans.
• Communicate technical and cross-functional problems to all levels, up to C-level.
• Experience with platform/infrastructure programs for multiple P&Ls; CRM/billing layers.
• Background with or supporting M&A integration is a plus.
• Strong organizational and planning skills; able to influence in a matrixed environment.

Responsibilities

• Own end-to-end program management of Global B2B; maintain an integrated cross-org plan.
• Run sequencing forum to evaluate cases, priorities, and capacity across commitments.
• Drive execution across platform layers; coordinate owners and funding decisions.
• Track program health across revenue lines and mitigate date slips early.
• Plan joint work with Lyft Europe to align integration timelines.
• Lead annual planning cycle from September through November.
• Build and enforce a consistent product standard across the portfolio.
• Design onboarding for newly acquired or connected businesses.

Skills

Technical Program Mgmt

Integrated plan

Cross-functional comms

Ambiguity handling

Stakeholder management

Platform/infrastructure

M&A integration

Influence without authority

Tools

CRM

Billing/Invoicing

Partner Integration

Job description

Global B2B is Lyft's cross-organizational mandate to build one platform, one product vision, and one integrated plan across every line of business that runs on B2B revenue: US B2B, EU B2B, EU B2G, Chauffeur, AVs, Bikes, and Partner/Protocol integrations. As Lyft has grown internationally through acquisitions like FreeNow, Gett, and TBR, the technology, P&Ls, and org charts have continued to run as separate regional stacks. Global B2B exists to change that: to build a common platform that compounds instead of resetting with every new deal, powering existing US demand while unlocking the lines of business we've had to turn away.

We're looking for a Technical Program Manager who can bring order, rigor, and momentum to a program of this scale: one that spans multiple P&Ls, multiple geographies, and multiple functions, all moving toward one plan. You'll report directly to Rishi Dean (VP of Technology and DRI of Global B2B) and will be the connective tissue that turns strategy into a sequenced, tracked, and delivered program. You're technically strong, comfortable operating in ambiguity, and skilled at getting people who don't report to you to move together toward a shared date.

RESPONSIBILITIES

• Own the end-to-end program management of Global B2B: build and maintain the integrated cross-org plan, name every dependency with an owner and a date, and keep the plan honest as priorities shift across Rider, Lyft Europe, Lyft Business, Global Growth, and Finance

• Run the standing sequencing forum where teams bring business cases, resolve competing priorities, and arbitrate capacity across client commitments, foundational platform work, and expansion opportunities

• Drive execution across the platform's core layers (e.g., application, sales systems, financial/billing, partner integration, and marketing stack), coordinating single-threaded owners and surfacing where design authority and funding models still need to be settled

• Track and report program health across every revenue line (US B2B, EU B2B, EU B2G, Chauffeur, Partner/Protocol) and escape risks to PDT early, before they become date slips

• Lead the joint planning work between Global B2B and Lyft Europe to align the FreeNow and Gett integration with the Europe roaming and app-launch timeline, converting shared assumptions into written, dated commitments

• Manage the annual planning cycle for Global B2B, translating scope and business cases into resourced, sequenced initiatives from September through November

• Build and enforce a consistent product standard across the portfolio, including a scoping gate that keeps requirement changes from silently consuming central capacity

• Design and run the onboarding path for newly acquired or newly connected businesses (following FreeNow, Gett, and TBR) covering platform, systems, P&L, reporting, and GTM motion

• Partner with Partnerships, Rider, and MBA to bring AI/agentic surfaces and protocol work into the Global B2B plan from the start, rather than reconciling separate efforts after the fact

• Communicate program status, risks, and decisions clearly to stakeholders ranging from individual engineers to executive leadership, in a style that is direct, fact-forward, and free of jargon

EXPERIENCE

• 7+ years of experience in Technical Program Management, Program/Project Management, or a related role, ideally spanning platform, product, and go-to-market work

• Proven ability to build and hold one integrated plan across multiple orgs with different priorities, scale, and cadences, with a thorough understanding of dependency management

• Experience standing up or running a sequencing/prioritization forum where competing business cases are arbitrated against shared capacity

• Comfortable operating autonomously in situations of extreme ambiguity, with only high-level direction, and translating that ambiguity into a written, dated plan

• Able to communicate highly technical and cross-functional problems and solutions at every level, from individual contributor to C-level executive

• Experience with platform or infrastructure programs that serve multiple business lines or P&Ls, including shared systems like CRM, billing/invoicing, or partner integration layers

• Background supporting or working alongside M&A integration (systems, org, or GTM integration) is a strong plus

• Excellent organizational and planning skills, with the attention to detail to keep a multi-quarter, multi-org program on track

• Able to influence, negotiate, and inspire others in a matrixed environment where you don't have direct authority over most of the people you depend on

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• 401(k) plan to help save for your future

• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off

• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

• Subsidized commuter benefits

• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is fully remote in the US, candidates for this role must be based in the United States #Remote

The expected base pay range for this position is [$217,120] - [$271,400]. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft’s employee benefits here (https://www.lyft.com/careers/life-at-lyft) .

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.