Director, FSQA – Americas

Jobtailor; Plano (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

Pizza Hut seeks a senior leader to drive its Food Safety Management System (FSMS) across the Americas Center of Excellence. You will own the FSQA strategy, translate regional priorities into a clear multi-year roadmap, and lead the Food Safety Team for Supply Chain Risk Management.

You will ensure regulatory compliance and develop a comprehensive quality toolbox to integrate FSQA across procurement, manufacturing and distribution.

Qualifications

• Bachelor’s degree in Food Science, Microbiology, Public Health, or related field is required.
• 10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment.
• Deep expertise in FSMS, HACCP, and GFSI-recognized standards, supplier QA, and crisis/incident management.
• Proven ability to lead cross-functional teams and drive continuous improvement across diverse environments.
• Strong analytical and problem-solving skills for risk assessment and data interpretation.
• Excellent written and verbal communication to convey technical concepts clearly.
• Experience managing audits, regulatory inspections, corrective actions, and supplier performance improvements.

Responsibilities

• Lead and manage FSMS across the America Center of Excellence.
• Own and translate US/regional priorities into a multi-year FSQA roadmap.
• Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy.
• Ensure full regulatory compliance and anticipate changes.
• Develop and implement product quality toolbox and supplier QA initiatives.
• Drive end-to-end supply chain integration of FSQA across procurement, manufacturing, and distribution.
• Oversee FSMS execution across franchise partners with accountability.
• Establish FSQA governance forums to drive alignment and decision-making.
• Ensure crisis management readiness with scenario planning and rapid response.
• Define and own FSQA KPIs aligned with global and regional standards.

Skills

FSMS

HACCP

GFSI standards

Supplier QA

Crisis management

Cross-functional leadership

Risk assessment

Data interpretation

Audits & regulatory inspections

Continuous improvement

Education

Bachelor’s degree in Food Science, Microbiology, Public Health, or related field

Job description

Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.

• Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.
• Own the PH FSQA strategy for the Americas Center of Excellence, translating US and regional priorities into a clear multi-year roadmap.
• Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy
• Ensure full compliance with local regulatory requirements while proactively anticipating regulatory changes.
• Develop and Implement product quality toolbox, including:
  • Lead supplier quality management, including:
  • Ensure end-to-end supply chain integration of FSQA (procurement → manufacturing → distribution).
• Drive execution of FSMS across GFM franchise partners, ensuring accountability and performance.
• Establish and participate in FSQA governance forums (e.g., Food Safety Council, Franchisee Councils) to drive alignment and decision-making.
• Ensure crisis management readiness, including scenario planning, simulation, and rapid response capability.
• Define and own FSQA KPIs and performance metrics for assigned region, ensuring alignment with global and regional standards.

Requirements

• Bachelor’s degree required: Food Science, Microbiology, Public Health, or related field
• 10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment
• Deep expertise in Food Safety Management Systems (FSMS), HACCP, GFSI-recognized standards, supplier quality assurance, food regulations, and crisis/incident management.
• Proven ability to lead cross-functional teams, influence stakeholders, and drive continuous improvement initiatives across complex and geographically diverse environments.
• Strong analytical and problem-solving skills, with the ability to assess risks, interpret technical data, and make sound business decisions.
• Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Demonstrated success managing audits, regulatory inspections, corrective action programs, and supplier performance improvement initiatives.

Core Competencies

Expertise in Food Safety Management Systems (FSMS) and regulatory compliance, with a strong focus on supplier quality assurance and crisis management. Proven ability to lead cross-functional teams and drive continuous improvement initiatives in a multinational food environment.

Highest-signal resume keywords

• Food Safety Management Systems (FSMS)
• HACCP
• GFSI-Recognized Standards
• Supplier Quality Assurance
• Crisis Management

ATS Optimization Keywords

Hard Skills

• Food Safety
• Quality Assurance
• Regulatory Compliance
• Risk Assessment
• Performance Metrics
• Audit Management
• Corrective Action Programs
• Technical Data Interpretation
• Continuous Improvement
• Supply Chain Integration

Soft Skills

• Analytical Skills
• Problem-Solving
• Stakeholder Influence
• Communication Skills
• Team Leadership

Industry Keywords

• Food Regulations
• Crisis/Incident Management
• Franchise Management
• Food Safety Council
• Franchisee Councils