Director - Front Line Risk Management - Paze

Early Warning (Zelle); San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Early Warning is seeking a seasoned Director, Risk Management to lead the LOD1 regulatory and audit program across business lines. This role will align with Enterprise Risk Management to ensure a consistent 1LOD approach in a highly regulated payments environment.

You will build and run the centralized risk management function, partner with Compliance, IT, and business leaders, and deliver KPIs/KRIs while guiding risk remediation and governance across the enterprise.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Technology, Security or related field.
• 12+ years of risk-related experience in the financial services industry or experience within a three-lines of defense program.
• Demonstrated success leading regulatory, audit or risk functions in a 3LOD environment.
• Demonstrated ability to work effectively in a complex, highly regulated environment.
• Excellent problem solver with effective change management skills
• Working knowledge of regulatory requirements specific to the assigned business line, financial services or payments industry, where applicable.
• Background and drug screen.

Responsibilities

• Build and manage assigned business line's centralized LOD1 regulatory and audit management function, including strategic vision and implementation plans, acting as the assigned business liaison to Enterprise Risk Management, Operational Risk Management, and Compliance in support of the company's 3LOD program.
• Work with Compliance and other Risk functions to understand and monitor applicable regulations and requirements, assess business impact and drive appropriate projects and processes to address needed changes.
• Partner with Enterprise Risk Management in the execution of Risk and Control Self Assessments.
• Partner with Business Continuity Management on business' participation in BC/DR tests, and own and maintain required process and technical recovery plans.
• Oversee and monitor the business-lines' third-party relationships, including both performance and risk management.
• Assist the business-line in the design and build of process maps in alignment with Early Warning's Process Classification Framework. Own and maintain assigned business-lines' process inventory and internal control environment inventory. Design, maintain, and report metrics (KPIs and KRIs) demonstrating control effectiveness.
• Identify and self-report issues through the ERM Self-Identified Issue Process; individually and together with other LOD1 business-line members
• Ensure risk remediation plans exist and are sufficient; track remediation plans to completion and ensure remediation is on-time and sustainable; ensure action plans and remediation of issues by risk owners.
• Support the business-line Risk Acceptance Forms (RAF) process, when applicable.
• Drive periodic executive level reporting regarding business risk management activities, working closely with assigned business-line leadership
• Develop, in alignment with ERM's frameworks, a 1LOD risk management governance process across the business lines to support decision making and escalation regarding risks that may be not be consistent with the business' risk tolerance
• Deliver education and awareness of risk ownership essentials.
• Continually monitor and update assessments of the control environment, keeping abreast of significant control issues, trends and developments. Perform internal control effectiveness test plans and procedures.
• May lead or mentor risk professionals.
• Ensure assigned business line regulatory and audit activities are conducted in accordance with ERM requirements.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Skills

Risk management

3LOD

Regulatory compliance

Audit management

Stakeholder collaboration

Education

Bachelor's degree in Business Administration, Finance, Accounting, Technology, Security or related field

Job description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overview

The Director, Risk Management is responsible for the development, implementation and coordination of a centralized first-line of defense (LOD1) regulatory and audit management program for Early Warning's business lines. This role is designed to ensure 1LOD regulatory and audit management risk program is implemented consistently and operating effectively across designated business line(s). The role will be required to align with the company's Enterprise Risk Management leadership around the structure of the 3LOD (three lines of defense) Program to ensure the consistency in the implementation and operationalization across the enterprise.

Essential Functions

• Build and manage assigned business line's centralized LOD1 regulatory and audit management function, including strategic vision and implementation plans, acting as the assigned business liaison to Enterprise Risk Management, Operational Risk Management, and Compliance in support of the company's 3LOD program.
• Work with Compliance and other Risk functions to understand and monitor applicable regulations and requirements, assess business impact and drive appropriate projects and processes to address needed changes.
• Partner with Enterprise Risk Management in the execution of Risk and Control Self Assessments.
• Partner with Business Continuity Management on business' participation in BC/DR tests, and own and maintain required process and technical recovery plans.
• Oversee and monitor the business-lines' third-party relationships, including both performance and risk management.
• Assist the business-line in the design and build of process maps in alignment with Early Warning's Process Classification Framework. Own and maintain assigned business-lines' process inventory and internal control environment inventory. Design, maintain, and report metrics (KPIs and KRIs) demonstrating control effectiveness.
• Identify and self-report issues through the ERM Self-Identified Issue Process; individually and together with other LOD1 business-line members
• Ensure risk remediation plans exist and are sufficient; track remediation plans to completion and ensure remediation is on-time and sustainable; ensure action plans and remediation of issues by risk owners.
• Support the business-line Risk Acceptance Forms (RAF) process, when applicable.
• Drive periodic executive level reporting regarding business risk management activities, working closely with assigned business-line leadership
• Develop, in alignment with ERM's frameworks, a 1LOD risk management governance process across the business lines to support decision making and escalation regarding risks that may be not be consistent with the business' risk tolerance
• Deliver education and awareness of risk ownership essentials.
• Continually monitor and update assessments of the control environment, keeping abreast of significant control issues, trends and developments. Perform internal control effectiveness test plans and procedures.
• May lead or mentor risk professionals.
• Ensure assigned business line regulatory and audit activities are conducted in accordance with ERM requirements.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Technology, Security or other related field of specialty.
• 12 or more years of risk related experience in the financial services industry or experience within a three-lines of defense program.
• Demonstrated success leading regulatory, audit or risk functions in a 3LOD environment.
• Demonstrated ability to work effectively in a complex, highly regulated environment.
• Excellent problem solver with effective change management skills
• Working knowledge of regulatory requirements specific to the assigned business line, financial services or payments industry, where applicable. For technology specific roles, may required knowledge of technology related requirements.
• Excellent communication, organization and interpersonal skills, with demonstrated ability to collaborate and build trust in business partners, internal/external and regulatory agencies.
• Effective influence management skills.
• Background and drug screen.