Director, Franchise Operations - AH

0101 Coca-Cola North America; United States; Remote; USD 145,000 - 169,000; Full time

Job summary

Coca-Cola Florida seeks a Director, Franchise Operations to lead the Advanced Hydration franchise, align Coca-Cola, bottlers, and customers, and drive growth through strategic planning and flawless marketplace execution.

The role balances hands-on leadership with long-term vision, coordinating across marketing, operations, finance, and sales to deliver sustained brand health and profitability.

Qualifications

• Bachelor’s degree in Business, Marketing, Management, or related field.
• 7+ years of experience in CPG, franchise leadership, sales, operations, or general management.
• Experience leading complex, multi‑stakeholder organizations.
• Proven experience driving P&L performance, executional excellence, and growth.
• Strong executive presence with ability to influence at senior levels.
• Experience within the Coca‑Cola system or similar franchise organizations.
• Background spanning sales, operations, marketing, strategic planning.
• Track record of leading high‑visibility markets or enterprise initiatives.
• Strategic thinker with strong execution bias.
• Exceptional relationship builder with senior Coca‑Cola leaders.

Responsibilities

• Lead franchise leadership alignment with Coca-Cola, bottlers and customers.
• Enable bottling partners through governance and disciplined execution.
• Build trusted relationships across Regions and Sales Center levels.
• Advise bottler leadership on volume, revenue, profitability, execution.
• Own end-to-end market execution across channels and translate strategies locally.
• Drive excellence in sales, merchandising, launches, activation, and readiness.
• Monitor volume, revenue, gross profit, and market share performance.
• Identify gaps, root causes, and corrective actions for marketplace results.
• Ensure alignment across marketing, shopper, supply chain, finance, and ops teams.
• Lead development of Coke Florida business plan aligned with NAOU priorities.
• Translate national/regional strategies into market plans for sustainable growth.
• Champion portfolio transformation and white-space opportunities.

Skills

Annual Business Planning

Business Plan Implementation

Capacity Planning

Channels Strategy

Contract Management

CRM

Distribution Operations Management

Financial Performance Management

Negotiation

Strategic Leadership

Teamwork

Education

Bachelor’s degree in Business, Marketing, Management, or related field

Job description

Job Description Summary

Director, Franchise Operations Location: Tampa or Orlando FL; Reports To: Vice President, Franchise Leadership The Director, Franchise Operations serves as the senior franchise leader for Coca‑Cola Florida’s Advanced Hydration portfolio with full accountability for driving system alignment, execution excellence, and growth across Coca-Cola Florida’s territory. This role is highly strategic and executionally focused, operating at the intersection of brand leadership, bottler partnership, commercial execution, and enterprise influence to unlock accelerated growth across the Advanced Hydration portfolio. The role balances hands‑on operational leadership with long‑term strategic vision, translating enterprise priorities into flawless marketplace execution across the Advanced Hydration portfolio.

What You’ll Do for Us

Franchise & Bottler Leadership

• Serve as the franchise leader for the Coke Florida, aligning Coca‑Cola, bottlers, and customers around shared growth priorities
• Energize and enable bottling partners through clear direction, strong governance, and disciplined execution
• Build trusted, high‑impact relationships across the Regions and Sales Center levels
• Act as a strategic advisor to bottler leadership, supporting volume, revenue, profitability, and executional excellence

Market Execution & Operations

• Own end‑to‑end market execution across channels, ensuring national strategies are translated into local success
• Drive excellence across sales, merchandising, innovation launches, customer activation, and operational readiness
• Monitor and manage volume, revenue, gross profit, transaction incidence, and share performance
• Identify execution gaps, root causes, and corrective actions to improve marketplace results
• Ensure alignment across marketing, shopper, supply chain, finance, and operations teams

Strategic Planning & Growth Agenda

• Lead development and activation of the Coke Florida business plan, aligned with NAOU, Coke Florida, and The Coca Cola Company priorities
• Translate national and regional strategies into market‑specific plans that deliver sustainable growth
• Champion portfolio transformation
• Identify white‑space opportunities and pilot initiatives that can scale across the system

Brand, Marketing & Customer Leadership

• Serve as the market steward for Coca‑Cola’s brands, ensuring flawless brand execution and relevance
• Partner with marketing and PACS (Public Affairs, Communications and Sustainability) to activate brand strategies, innovation, and campaigns in market
• Lead customer‑centric strategies that strengthen relationships with key on‑premise and off‑premise customers
• Ensure Coke Florida consistently reflects Coca‑Cola’s highest standards of brand presence and execution

People & Organizational Leadership

• Be a Role Model for our high‑performing team, fostering accountability, collaboration, and continuous improvement
• Build strong cross‑functional partnerships across Coca‑Cola system stakeholders
• Share best practices, elevate talent, and contribute to enterprise capability building
• Create a culture of results, curiosity, learning, inclusion, and ownership

Requirements & Qualifications

• Bachelor’s degree in Business, Marketing, Management, or related field
• Minimum 7+ years of experience in Consumer Packaged Goods, franchise leadership, sales, operations, or general management
• Demonstrated success leading complex, multi‑stakeholder organizations
• Proven experience driving P&L performance, executional excellence, and growth
• Strong executive presence with the ability to influence at senior internal and external levels
• Experience within the Coca‑Cola system or similarly structured franchise organizations
• Background spanning sales, operations, marketing, commercial strategy and strategic planning
• Track record of leading high‑visibility markets or enterprise‑critical initiatives
• Strategic thinker with strong execution bias
• Exceptional relationship builder adept at stakeholder management with senior Coca-Cola Company, bottler, and customer leaders
• Ability to balance short‑term performance with long‑term brand and system health
• Comfortable operating in ambiguity with high expectations and visibility
• Passion for The Coca‑Cola Company and our brands, and building a world‑class franchise model

What We’ll Do for You

• Enable you to lead complex system initiatives that reshape how Coca‑Cola competes in market and builds future growth capabilities across our bottling partners.
• Provide scope to apply transformation leadership that bridges strategic thinking and market execution within a collaborative, growth‑oriented environment.
• Offer opportunities to build and enhance system capabilities that make our franchise network more agile, data‑enabled, and efficient.
• Support your development as a transformation leader through exposure to regional and enterprise‑level challenges that strengthen long‑term business readiness.

All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I‑9) upon hire.

Skills

• Annual Business Planning
• Business Plan Implementation
• Capacity Planning
• Channels Strategy
• Contract Management
• Customer Relationship Management (CRM)
• Distribution Operations Management
• Financial Performance Management
• Negotiation
• Strategic Leadership
• Teamwork

Pay Range

United States: 145,000 - 169,000 USD Base pay offered may vary depending on geography, job‑related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 30 Annual Incentive reference value is a market‑based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s)

United States of America City/Cities: Atlanta Travel Required: 26% - 50% Relocation Provided: Yes Job Posting End Date: November 5, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Privacy and Data Processing

When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

About the Coca‑Cola Company

The Coca‑Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca‑Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.