Director, Forward-Deployed AI Solutions

HealthVerity; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

HealthVerity is seeking a forward-deployed AI operator within Real-World Data Solutions (RWDS) to translate messy operational challenges into AI-enabled systems used in daily work.

You will embed with the teams doing the work, observe workflows, identify interventions, and build the smallest useful solution. The role blends AI, automation, analytics, and low-code tools, collaborating with data and engineering teams as needed.

Qualifications

• Senior, hands-on builder role for an operations-minded problem solver.
• Comfortable building with modern AI, automation, analytics, and low-code tools.
• Partner with data and engineering teams for production-grade solutions.

Responsibilities

• Discover and document how work actually happens and identify gaps.
• Build and ship AI-enabled tools, workflows, and automations with analysts.
• Own tools past the demo stage and productionize with engineering support.
• Use AI/LLM tooling to build faster and choose lightweight vs engineered solutions.
• Design human review, exception handling, monitoring, and governance into each solution.
• Gather client feedback to determine what should be developed.

Skills

AI tooling

Automation

Analytics

Low-code tools

Tools

RAG

Coding assistants

Job description

ROLE OVERVIEW

As a forward-deployed AI operator within Real-World Data Solutions (RWDS), you will work at the intersection of people, process, data, and technology to turn messy operational challenges into AI-enabled systems that perform in daily work.

You will embed directly with the teams doing the work: observing how workflows actually operate, identifying the right intervention, building the smallest useful solution, testing it with real users, and improving it until it delivers measurable value. Sometimes that solution will use AI; sometimes deterministic automation, an existing platform, or a process redesign will be the better answer. Your job is to make that judgment and own the outcome.

This is a senior, hands-on builder role for an operations-minded problem solver—not a traditional software engineering position. You should be comfortable building with modern AI, automation, analytics, and low-code tools, while partnering with data and engineering teams when a solution requires production-grade infrastructure.

Because this role sits at the center of how RWDS delivers for clients, the work you do here should show up in two core ways: how clients experience working with us, and how profitably we operate

KEY RESPONSIBILITIES

• Discover and document how work actually happens: the people, approvals, exceptions, and informal tools (spreadsheets, Slack threads, workarounds) that fill the gaps in official process
• Build and ship AI-enabled tools, workflows, and automations directly with the analysts and teams who’ll use them
• Own your tools past the demo stage - make sure the underlying data logic is sound and the tool holds up as usage scales, partnering with engineering to productionize and incorporate into enterprise tooling
• Use current AI/LLM tooling (agents, RAG, coding assistants) to build faster, and know when a lightweight tool or application is the right call versus when it needs to be a real engineered solution
• Design appropriate human review, exception handling, monitoring, and governance into each solution from the beginning
• Actively gather voice-of-client feedback from analysts and business stakeholders to determine what should be