Director Food and Beverage

Nike; Seattle (WA); On-site; USD 8,696 - 23,190; Full time

Benefits offered by this job

Flexible schedule

Leave encashment

Paid sick time

Provident Fund

Job summary

Nike is seeking a hospitality professional in Mumbai to manage food and beverage services for events and large functions. The role focuses on achieving sales goals, managing costs, and delivering exceptional client service.

You will coordinate with chefs, sales teams, and meeting planners to ensure seamless events and repeat business. Applicants must have 8 years in hospitality, strong English communication, and be able to attend an in-person interview in Mumbai.

Qualifications

• Total hospitality experience 8 years (required).
• Fluency in English (required).
• Candidate must currently be in Mumbai and able to attend in-person interview.

Responsibilities

• Achieve budgeted food and beverage sales and profitability.
• Complete customer follow-up calls timely.
• Analyze F&B prices and competition regularly.
• Coordinate with Sales, Chef, and department heads on group functions.
• Prepare and manage function proposals, contracts, and statements.
• Ensure accurate bar inventories, billing, and payment processing.

Skills

Customer service

Sales

Telemarketing

Budget management

Event planning

Team leadership

Job description

Full job description - ONLY APPLY IF YOU ARE CURRENTLY IN MUMBAI AND CAN ATTEND AN INPERSON INTERVIEW.

Responsibilities

• Achievement of budgeted food sales, beverage sales, labour costs and profitability.
• Completion of Customer Follow-up calls on a timely basis.
• Timely analysis of Food & Beverage Prices in relation to competition.
• Participation and input towards F&B Marketing activities.
• Entertainment of potential and existing customers.
• Preparation of Sales Promotions & Mailings.
• Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
• Telemarketing to previous clients to inquire about possible future bookings.
• Development and maintenance of all department control procedures.
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
• Co‑ordinate with all large group meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences, the Chef is to be included in food related discussions.
• Confirm all details relative to group functions with meeting/banquet planners.
• Supervision of daily paper flow including Proposals, and Function Contracts.
• Maintenance of Hotel credit policies.
• Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness (48 hours).
• Evaluation forms must accompany all invoices.
• Gather for large events, oversee for medium/small events, guaranteed attendance numbers. They are required 3 business days in advance of functions.
• Completion of monthly forecast.
• Attendance and participation at weekly F & B meeting and Department Head meeting.
• Assist in menu planning and pricing.
• Development and maintenance of department manual.
• Supervision of weekly payroll input.
• Be available to Hotel Staff at all times in case of emergency.
• Must have a complete knowledge of Fire Procedures.
• All other duties as directed by the General Manager or Assistant General Manager.
• Participation in Manager on Duty shifts as required.
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
• Assure the maintenance of bar control policies.
• Assure the completion of requisitions where deemed necessary.
• Assure the completion of weekly schedule and shift duties while: a. Maintaining a labour cost below the maximum of 15%. b. Assuring adequate and consistent
• Completion of monthly inventory.
• Assure timely completion of function bills.
• Assure the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for Food & Beverage and vending.
• Purchasing of purchase requirements of small wares, linens requirements etc.
• Directly responsible for larger groups…overseeing medium and smaller groups.
• Consistent check of Banquet Food and Beverage quality, Banquet services and pallet presentation.
• Ensuring that services meet customer specifications.
• Quality of meeting room set-up.
• Liaise on an on‑going basis with the Sales Department to ensure all client needs and requirements will be met.
• Work with the Chef, Assistant Director of Food & Beverage and Food & Beverage Supervisor to ensure all arrangements and details are dealt with.
• Establish a rapport with groups to ensure guest satisfaction and repeat business.
• Minimize number of customer complaints.
• Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
• Staff professional attitude and proper meeting Company appearance and uniform standards.
• Teamwork-Relations with co‑workers and management.
• Quality of Food & Beverage services and department phone handling.

Compensation and Benefits

Job Type: Full‑time

Pay: ₹75,000.00 - ₹200,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment
• Paid sick time
• Provident Fund

Supplemental pay types: Performance bonus, Yearly bonus

Application Information

Application Deadline: 04/06/2024

Application Question: Are you Currently in Mumbai?

Experience: total work in Hospitality: 8 years (Required)

Language: English (Required)