Director, Finance Operations

Entergy Corporation; Hammond (LA); On-site; USD 180,000 - 260,000; Full time

Job summary

Entergy seeks a Director, Finance Operations to lead Accounts Payable, Payroll and Cash Operations within the Shared Services organization. You will set strategic direction, governance, and drive continuous improvement across multiple business processes.

The role requires 10+ years in finance with 6+ in management, strong cross-functional collaboration, and a focus on AI maturity and process excellence. Onsite in Hammond, LA.

Qualifications

• Bachelor’s degree in Accounting, Finance, business or equivalent work experience. MBA preferred
• 10+ years of experience, including 6+ years in a management position.
• Understanding of Shared Services.
• Understanding of Accounting governance, controls, and financial statement compilation required.
• Understanding of procurement and Human Resources.
• Ability to set performance metrics and manage teams to hit set targets.
• Strong collaboration and relationship management skills.
• Strong communication, facilitation, presentation and creative problem-solving skills.
• Change leadership and workforce capability building.
• Business case development and value realization.

Responsibilities

• Provide day-to-day oversight of Accounts Payable, Finance Operations Programs, Payroll, and Cash Operations with decisions and cross-department collaboration.
• Establish targets and departmental metrics reported monthly to senior leaders.
• Ensure operations continuity during storms, IT outages, and other incidents.
• Implement rigorous financial and operational controls in line with GAAP, Sarbanes-Oxley, tax laws and Entergy policies; quarterly certifications required.
• Oversee security/maintenance of core applications (PeopleSoft, Concur, Beeline) and coordinate with IT.
• Foster collaboration and relationship building across multiple departments and functions.
• Participate in special projects, drive continuous improvement, and benchmark against external trends.
• Oversee critical vendor contracts (credit cards, Concur, Pinnacle, Beeline).
• Promote AI maturity and governance within Finance Operations; measure business value.
• Develop and mentor a high-performing team through development and cross-training.
• Lead end-to-end process improvements and understand upstream/downstream processes and technology.

Job description

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Location: Hammond, Louisiana, United States

Company: Entergy

Job Title: Director, Finance Operations

PS Job Title: Dir, Finance Operations

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

Job Summary/Purpose

The Director of Finance Operations will oversee several key services within the Entergy Shared Services (ESS) organization within Technology and Business Services (TBS). He/she will be responsible for setting the strategic direction and providing governance compliance oversight, continuous improvement leadership, and cross-functional collaboration for four key business processes: Accounts Payable, Finance Operations Programs (Travel, Expense, and Supplemental Labor), Payroll, and Cash Operations. The role will establish service levels, set targets aligned with best-in-class performance, drive digital transformation, advance AI maturity, and manage and develop Finance Operations people and capabilities. The Director will serve as the liaison between several related departments including Supply Chain, Accounting, Tax, Treasury, Internal and External Audit, Human Resources, Information Technology and Finance Business Partners.

Job Duties/Responsibilities

• Provide day-to-day oversight and support of the four critical business processes: Accounts Payable, Finance Operations Programs, Payroll, and Cash Operations. This includes critical decision making, issue resolution and collaboration with other departments.
• Establish targets and departmental metrics which are reported monthly to the VP of Shared Services and SVP of Technology and Business Services.
• Ensure continued delivery of critical services to align with the needs of the business. This includes ensuring operations are not interrupted during business events such as storms, IT outages, and other incidents
• Implementing a rigorous and ever evolving system of financial and operational controls to minimize errors, fraud, cyber risk and to ensure the accuracyand reasonableness of financial information in accordance with the Generally Accepted Accounting Principles (GAAP), Sarbanes Oxley, tax laws and Entergy system and accounting policies. Quarterly Certifications of Compliance are required.
• Oversee the security and maintenance of critical business applications which are primarily PeopleSoft (Accounts Payable, Payroll, Time and Labor, Financial Gateway, Cash Ops), Concur, and Beeline VMS. Coordination with IT resources who support the various.
• Collaboration and relationship building is a critical component of this job. Many of the processes in the department cross multiple departments and functions through projects, process improvement activities, issue resolution or day to day activities. The ability to form relationships, collaborate with others and unite to solve problems is a necessity.
• The role is expected to participate in special projects, drive continuous improvement activities, strive for process excellence, benchmark with others, and serve on advisory committees, steering committees, or other forums to provide insights, guidance, support and direction. Keeping a pulse on external trends, benchmarks is expected.
• Oversee critical contracts include credit card agreements, cloud-based agreement for Entergy’s time and expense reconciliation tool Concur, Pinnacle - the managed service provider, and Beeline (Vendor Management System).
• Drive process excellence, continuous improvement, and support an end to end process perspective. Knowledge of upstream and downstream processes and technology is critical.
• Manage and develop a high-performing team through individual development, cross-training, and continuous improvement capability building.
• Establish and advance Finance Operations AI maturity by promoting AI adoption, governance, capability development, and measurable business value realization.

Bachelor’s degree in Accounting, Finance, business or equivalent work experience. MBA preferred

Minimum experience required of the position

10+ years of experience, including 6+ years in a management position.

Minimum knowledge, skills, and abilities required of the position

• Understanding of Shared Services.
• Understanding of Accounting governance, controls, and financial statement compilation required.
• Understanding of procurement and Human Resources.
• Ability to set performance metrics and manage teams to hit set targets.
• Strong collaboration and relationship management skills.
• Strong communication, facilitation, presentation and creative problem-solving skills.
• Change leadership and workforce capability building.
• Business case development and value realization.

Primary Location: Louisiana - HammondLouisiana : Hammond
Job Function: Corporate
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125444
PS Job Title: Dir, Finance Operations
Travel Percentage: Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.