Director, Field Quality

0101 Coca-Cola North America; United States Virgin Islands; Hybrid; USD 149,000 - 173,000; Full time

Job summary

The Coca-Cola Company in Atlanta is seeking a Director, Field Quality to lead quality programs across North America operations, ensuring audit readiness and regulatory compliance with a focus on continuous improvement. You will oversee quality systems and collaborate across functions to support product launches and packaging changes.

Ideal candidates bring 8+ years in quality and food safety, HACCP/PCQI, and strong leadership with data-driven problem solving.

Qualifications

• Bachelor’s degree in Science, Engineering, or related technical field.
• HACCP/PCQI Certification required.
• 8+ years in quality and food safety within FMCG or pharma.

Responsibilities

• Provide leadership and technical guidance for quality programs across regions.
• Ensure facilities comply with standards and maintain audit readiness.
• Lead root cause analysis and corrective action for quality events.
• Collaborate with cross-functional teams to support new products and packaging.
• Deliver quality training to build plant-level expertise and promote data-driven quality.

Skills

Regulatory & Food Safety Knowledge

Cross-Functional Collaboration

Technical Leadership

Continuous Improvement Mindset

Quality Systems Management

Education

Bachelor’s degree in Science/Engineering or related technical field

Tools

EtQ

SAP

SPC/InfinityQS

Job description

Job Description Summary:

Our purpose, Refresh the world and make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way. The Director, Field Quality plays a critical role within the North America Operating Unit Supply Chain QSE organization. This position is responsible for driving the consistent execution of quality and food safety programs across company-owned and co-manufacturing operations within assigned regions. The role ensures facilities maintain audit readiness, comply with internal and external regulatory requirements, and fosters a culture of continuous improvement. By providing technical expertise and leadership, this role enables operational excellence and ensures our products meet the highest standards of quality and safety

What You’ll Do for Us:

Provide leadership and technical guidance for quality programs across assigned regions. Ensure facilities comply with internal standards, regulatory requirements, and maintain audit readiness. Implement and maintain foundational quality systems, including adherence to the TCCC and NAOU Quality requirements. Monitor regional quality metrics, consumer complaint data, and operational trends to identify and mitigate risks proactively. Lead root cause analysis and corrective action planning for quality system failures and IMCR events within assigned regions. Collaborate with cross-functional teams to troubleshoot issues and support commercialization processes for new products and packages. Deliver quality training programs to build plant-level expertise and ensure consistent execution of standards. Champion digital tools and data-driven approaches to enhance quality performance and operational efficiency.

Requirements & Qualifications

Bachelor’s degree in Science, Engineering, or related technical field. HACCP/PCQI Certification required. 8+ years of experience in quality and food safety within FMCG (Fast-Moving Consumer Goods) or pharmaceutical sectors. Experience implementing quality assurance, quality control, and management system programs (e.g., HACCP, GFSI, ISO9000/22000, SPC). Strong problem-solving skills and experience with root cause analysis. Familiarity with digital quality and compliance systems (e.g., EtQ, SAP, SPC/InfinityQS). Excellent communication skills (written, verbal, and presentation). Exposure to lean/six sigma tools and methodologies preferred. Ability to travel 50–75% within North America.

Skills:

• Regulatory & Food Safety Knowledge
• Cross-Functional Collaboration
• Technical Leadership
• Continuous Improvement Mindset
• Quality Systems Management

What We Can DoForYou

Innovative Technology: We utilize and lead the market with our large supply chain network and state-of-art technology we use each day. Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques. Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate. The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

• Auditing
• Communication
• Compliance
• Continual Improvement Process
• Data Driven
• Good Manufacturing Practices (GMP)
• Hazard Analysis Critical Control Point (HACCP)
• Packaging
• Process Control
• Product Specifications
• Quality Assurance Systems
• Quality Inspections
• Quality Management
• Quality Metrics
• Quality Reporting
• Statistical Process Control (SPC)
• Supply Chain

Pay Range:

United States: 149,000 - 173,000 USD Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

51% - 75%

Relocation Provided:

No

Job Posting End Date:

November 2, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Privacy and Compliance

When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

About The Coca-Cola Company

The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.