Director, Field Quality

The Coca-Cola Company; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

The Coca-Cola Company in the United States is seeking a Director, Field Quality to lead quality programs across North America operations, drive audit readiness, and ensure adherence to regulatory and internal standards. You will mentor regional teams, lead root-cause analysis, and champion data-driven quality improvements to safeguard product safety and brand trust across our network.

The role requires advanced technical leadership, HACCP/PCQI, and a track record of scaling quality systems in

Qualifications

• Bachelor’s degree in Science, Engineering, or related technical field.
• HACCP/PCQI Certification required.
• 8+ years of experience in quality and food safety in FMCG or pharmaceutical sectors.
• Experience implementing QA/QC and management systems (HACCP, GFSI, ISO9000/22000, SPC).
• Strong problem-solving and root cause analysis skills.
• Familiarity with digital quality/compliance systems (EtQ, SAP, SPC/InfinityQS).
• Excellent communication skills (written, verbal, and presentation).
• Lean/Six Sigma tools and methodologies preferred.
• Ability to travel 50–75% within North America.

Responsibilities

• Provide leadership and technical guidance for quality programs across assigned regions.
• Ensure facilities comply with internal standards and regulatory requirements; maintain audit readiness.
• Implement and maintain foundational quality systems per NAOU Quality requirements.
• Monitor regional quality metrics and consumer data to identify risks.
• Lead root cause analysis and corrective actions for quality events.
• Collaborate with cross-functional teams to support new products and packages.
• Deliver quality training programs to build plant-level expertise.
• Champion digital tools and data-driven approaches to improve quality performance.

Skills

Quality leadership

Root cause analysis

Cross-functional

Communication skills

Data-driven

Problem solving

Lean six sigma

Education

Bachelor's degree in Science/Engineering

Tools

EtQ

SAP

SPC/InfinityQS

Job description

Our purpose, Refresh the world and make a difference , is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way.

The Director, Field Quality plays a critical role within the North America Operating Unit Supply Chain QSE organization. This position is responsible for driving the consistent execution of quality and food safety programs across company-owned and co-manufacturing operations within assigned regions. The role ensures facilities maintain audit readiness, comply with internal and external regulatory requirements, and fosters a culture of continuous improvement. By providing technical expertise and leadership, this role enables operational excellence and ensures our products meet the highest standards of quality and safety

What You’ll Do for Us :

• Provide leadership and technical guidance for quality programs across assigned regions.

• Ensure facilities comply with internal standards, regulatory requirements, and maintain audit readiness.

• Implement and maintain foundational quality systems, including adherence to the TCCC and NAOU Quality requirements.

• Monitor regional quality metrics, consumer complaint data, and operational trends to identify and mitigate risks proactively.

• Lead root cause analysis and corrective action planning for quality system failures and IMCR events within assigned regions.

• Collaborate with cross-functional teams to troubleshoot issues and support commercialization processes for new products and packages.

• Deliver quality training programs to build plant-level expertise and ensure consistent execution of standards.

• Champion digital tools and data-driven approaches to enhance quality performance and operational efficiency.

Requirements & Qualifications

• Bachelor’s degree in Science, Engineering, or related technical field.

• HACCP/PCQI Certification required.

• 8+ years of experience in quality and food safety within FMCG (Fast-Moving Consumer Goods) or pharmaceutical sectors.

• Experience implementing quality assurance, quality control, and management system programs (e.g., HACCP, GFSI, ISO9000/22000, SPC).

• Strong problem-solving skills and experience with root cause analysis.

• Familiarity with digital quality and compliance systems (e.g., EtQ, SAP, SPC/InfinityQS).

• Excellent communication skills (written, verbal, and presentation).

• Exposure to lean/six sigma tools and methodologies preferred.

• Ability to travel 50–75% within North America.

Skills:

Regulatory & Food Safety Knowledge, Cross-Functional Collaboration, Technical Leadership, Continuous Improvement Mindset, Quality Systems Management

What We Can DoForYou

• Innovative Technology : We utilize and lead the market with our large supply chain network and state-of-art technology we use each day.

• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques.

• Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate .

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.