Director - Field Learning Practice Management

Edward Jones; Tempe (AZ); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

401k plan

Medical, dental, vision benefits

Paid holidays

Paid vacation

Job summary

Edward Jones seeks a Director in Field Learning to lead strategy, design, and delivery of learning experiences that accelerate advisor and branch performance. The role partners with senior leaders, shaping multi-year roadmaps and investing in capability building across the firm.

You will lead cross-functional teams, drive measurable behavior change, and ensure sustainable business impact through scalable programs and governance.

Qualifications

• Master's Degree (or equivalent) in Education, Organizational Psychology, Human Capital Management, or related field.
• 7+ years in corporate learning, performance, or similar; 3+ in a leadership role.
• Strong analytical and communication skills; ability to influence at multiple levels.
• Knowledge of change leadership, systems thinking, and integration.

Responsibilities

• Define and execute a multi-year Field Learning strategy aligned with business priorities and outcomes.
• Lead scalable learning and performance programs across advisor-facing audiences.
• Partner with senior leaders to identify capability needs and translate objectives into investments and delivery plans.
• Manage high-performing teams through direct and matrix leadership to build capabilities.
• Guide prioritization, resource allocation, and roadmap planning for maximum impact.
• Provide direction for senior leads overseeing design, implementation, and measurement of learning experiences.

Skills

Analytical skills

Executive/leadership influence

Change leadership

Systems thinking

Talent Management

Learning sciences

Instructional design

Modern learning tools

Education

Masters degree or equivalent

Tools

Learning Experience Tools

Job description

This job posting is anticipated to remain open for 30 days, from 14-Oct-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Director in Field Learning leads a team and is accountable for the strategy, design, and execution of learning experiences for a significant portfolio of work that accelerate advisor, branch team, and firm performance. This role aligns learning and capability development with business priorities, translating organizational goals into scalable solutions that drive measurable behavior change, performance improvement, and business growth. The Director partners across Field Learning and related functions to prioritize investments, shape multi-year learning roadmaps, and deliver integrated programs that build critical capabilities at speed and scale. Through direct and matrix leadership, this role develops talent, influences stakeholders, and ensures learning initiatives create meaningful and sustainable business impact.

What You’ll Do:

• Define and execute a multi-year Field Learning strategy that aligns capability development with business priorities and performance outcomes.
• Lead a portfolio of scalable learning and performance strategies/programs that drive measurable behavior change, skill development, and business results through an integrated experience across advisor-facing audiences.
• Partner with senior business leaders to identify capability needs, establish priorities, and translate strategic objectives into learning investments and delivery plans.
• Lead and develop high-performing teams through direct and matrix leadership, building organizational capabilities and fostering a culture of continuous growth.
• Drive strategic prioritization, resource allocation, and roadmap planning to ensure learning initiatives deliver maximum business value and impact.
• Provide direction and clearing for senior associate leads as they oversee the design, implementation, and measurement of integrated learning experiences, ensuring quality, consistency, scalability, and adoption.
• Use business data, performance metrics, workforce insights, and market trends to inform decisions, optimize learning strategies, and evaluate outcomes.
• Apply expertise in advisor and branch team effectiveness, industry best practices, and performance enablement approaches to continuously evolve learning solutions.
• Influence and lead cross-functional initiatives that connect learning, talent, and business priorities into cohesive capability-building strategies.
• Establish accountability, governance, and measurement frameworks that ensure learning programs deliver sustained performance improvement and organizational value.

What Experience You'll Need:

• Masters’s Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field
• 7+ years of experience corporate learning, performance, consultation, or similar role 3 of which must be in a leadership role, including:
  • Strong analytical skills
  • Superior communication skills (both verbal and written) with the ability to influence directly and indirectly
  • Knowledge of change leadership, systems thinking, and integration
  • Develop an understanding of the impacts changing industry standards may have on the firm as it relates to branch support
  • Advanced knowledge of Talent Management, Learning Sciences, Instructional Design, and Modern Learning Experience Tools and Methodologies

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

People Leaders are expected to maintain strong leadership visibility, collaboration, and connection across the firm. For People Leaders who choose to reside outside a commutable distance from a campus location, the role requires regular travel to support these expectations. This role will require presence at a home office campus, or other firm‑related travel, for one full week per month. Note: For travel purposes, a “full week” is defined as a minimum of four consecutive days on campus.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.