Director, Family Office Solutions

001 The Northern Trust Company; San Francisco (CA); On-site; USD 237,000 - 414,000; Full time

Benefits offered by this job

Retirement benefits

Health and welfare benefits

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus program

Job summary

The Northern Trust Company seeks a Director II, Family Office Solutions to lead and cultivate complex UHNW client relationships, acting as a trusted strategic advisor across wealth management. You will drive organic growth through client retention and expansion, coordinate with specialists to tailor wealth strategies, and engage with C‑Suite executives to deliver holistic financial services.

15+ years of industry experience and relevant licenses or certifications are required; the role offers a

Qualifications

• 15+ years industry experience with UHNW client relationships.
• Degree in Business Administration, Finance or Economics.
• MBA or postgraduate degree preferred.
• CFP/CPA/CFA/CTFA/CFM certificates preferred.
• FINRA Series 7, 66 and Insurance licenses required.

Responsibilities

• Lead and cultivate complex UHNW client relationships.
• Interface with C‑Suite executives and centers of influence.
• Develop referrals and new relationships to grow AUM.
• Coordinate across wealth management disciplines to deliver holistic solutions.
• Create tailored meeting agendas and client strategies across short, medium, and long term.

Skills

UHNW client relationships

Relationship management

Negotiation

Sales

Education

MBA or equivalent

Finance/Business degree

CFP/CPA/CFA/CTFA/CFM certificates

Job description

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Director II, Family Office Solutions

Leads and cultivates complex Ultra High Net Worth (UHNW) client relationships. Serves as a trusted, strategic advisor and coordinator across all aspects of wealth management for UHNW clients. Drives organic growth through client retention and expansion and sourcing new relationships. Interfaces primarily with C‑Suite executives, providing creative financial solutions to meet their complex needs. Cultivates and manages deep, long‑term relationships with Ultra‑High Net Worth (UHNW) clients, serving as their central point of contact and helping them navigate their complex financial needs. Develop referrals and leads from internal and external sources including centers of influence working with UHNW clients. Understands each client’s unique family dynamics, financial goals and philanthropic aspirations. Works with team of experts to develop and implement customized wealth management strategies for UHNW clients. Orchestrates specialists to provide holistic financial services including wealth structuring, credit facilities, banking, asset management, budgeting, insurance, charitable giving, wealth transfer, and tax services. Develops tailored meeting agendas and presentations with proactive, targeted advice and a relationship timeline to fulfill client goals in the short, medium and long term. Reviews accounts to determine the banking, investment and advisory needs of clients; anticipates and creates opportunities for enhancing the client relationships. Contributes to organic growth by expanding current relationships and sourcing new ones. Actively participates in the development of new and integrated solutions to meet UHNW client needs. Brings in experts, when appropriate, and closes deals. Ensures smooth delivery of new services and communicates emerging needs. Incorporates digital solutions and capabilities to enhance the client experience.

The ideal candidate will benefit from having the following competencies:

In‑depth knowledge of Wealth Planning, etc. Expertise of the UHNW wealth management industry, including competition, usually acquired through formal education and experience. Knowledge of investments, banking, trust and financial consulting concepts is necessary to identify cross selling opportunities. Skills in negotiation, leadership and sales are necessary to develop the client and prospect relationships and a partner network. Highly flexible and adaptable to change. Interprets internal/external business challenges and recommends best practices to improve products, processes or services. Communicates difficult concepts and cooperates with others to potentially adopt a different point of view. Solid, general knowledge of all personal and complex financial planning issues. Exceptional interpersonal, verbal, written, and presentation skills with ability to influence and negotiate. Demonstrated sales and business acumen. Proven track record of building collaborative and long‑term relationships.

Experience:

15+ years industry experience, including significant experience in relationship management, portfolio management, and/or sales specifically with UHNW clients. Degree or equivalent in a relevant field (Business Administration, Finance, Economics). MBA or Post‑Graduate Degree preferred. CFP, CPA, CFA, CTFA, CFM certificate preferred. FINRA Series 7, 66 and Insurance licenses required for position.

Salary Range:

Salary Range: $236,555 - 414,115 USD Salary range is a good faith estimate of base pay.

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well‑being benefits
• discretionary bonus program that may include an equity component

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship status, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial or local law, regulation or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.