Director, Express Implementation Support - North America

OneStream Software; United States; Remote; USD 160,000 - 198,000; Full time

Job summary

OneStream Software is seeking a Director of Express Implementation Support for a remote position. This role involves leading a team in providing implementation support for financial software solutions, ensuring effective project delivery and collaboration with internal and partner teams. The candidate should possess substantial experience in ERP or CPM software implementations and strong leadership skills, with a competitive compensation package and opportunities for career growth.

Benefits

Comprehensive benefits including vision, medical, dental, and life insurance

401K

Access to multiple training opportunities

Qualifications

• 7+ years of professional experience in CPM or ERP software implementations or development.
• 5+ years of experience leading a team.
• Strong proficiency in MS Office, especially MS Project.

Responsibilities

• Provide first-level triage of implementation support for internal and partner implementation teams.
• Participate in design meetings and support Customer Support teams.
• Serve as liaison to the Solution Network Development team for implementation challenges.

Skills

Communication

Organization

Time Management

Education

Bachelor’s Degree in Accounting, Finance, Computer Science, Computer Information Systems, Software Development

Master’s degree in business, Accounting, Finance, or Information Technology

Tools

MS Office

SQL

VB.Net

C#

Job description

Director, Express Implementation Support - North America

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: DIREC003548 Employer Industry: Financial Software Solutions

Why Consider this Job Opportunity:
- Salary up to $198,000
- Comprehensive benefits including vision, medical, dental, life insurance, and 401K
- Opportunity for career advancement and growth within a dynamic organization
- Engage in a variety of project work across different industries
- Supportive and collaborative work environment with a strong company culture
- Access to multiple training opportunities to enhance professional development

What to Expect (Job Responsibilities):
- Provide first-level triage of implementation support for internal and partner implementation teams during delivery of Express Solutions
- Participate in design meetings and review designs/builds as requested
- Offer advanced support to Customer Support and Remote Consulting teams regarding Express Solutions issues
- Serve as the primary liaison to the Solution Network Development team for addressing implementation challenges
- Contribute to the development and dissemination of documentation and best practices related to Express Solutions

What is Required (Qualifications):
- Bachelor’s Degree in Accounting, Finance, Computer Science, Computer Information Systems, Software Development, or equivalent technical experience
- 7+ years of professional experience in CPM or ERP software implementations or development
- 5+ years of experience leading a team
- Strong oral and written communication, organization, and time management skills
- Proficiency in MS Office, including MS Project

How to Stand Out (Preferred Qualifications):
- Master’s degree in business, Accounting, Finance, or Information Technology
- SQL and object-oriented (VB.Net, C#) coding experience
- Familiarity with OneStream or other EPM solutions such as SAP, Hyperion, or IBM Cognos

#FinancialSoftware #ImplementationSupport #CareerOpportunity #RemoteWork #ProfessionalDevelopment

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About the company

Conquer business complexity by unifying key finance processes through OneStream's modern corporate performance management (CPM) Platform.

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