Director, ES Strategic Initiatives, GTM

Salesforce; Indianapolis (IN); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce in Indianapolis, Indiana is seeking a Director-level leader to drive strategic initiatives within Employee Success. You will partner with the SVP to transform strategy into execution across sales, professional services, customer success, and partners.

The role demands strong operational rigor, executive communication, and the ability to navigate a global matrixed workforce. Experience with V2MOM and HR analytics tools like Workday/Tableau is a plus, and you will influence senior

Qualifications

• 8+ years in a mix of consulting, HR/people strategy, or ops roles.
• Capable of structuring ambiguous problems and driving resolution.
• Exceptional written and verbal communication with executive presentation.
• Proven ability to influence senior executives without direct authority.
• Strong program and project management across a global organization.
• Comfortable across time zones and cultures in a distributed team.

Responsibilities

• Act as trusted advisor to the SVP, ESBP for COO/go-to-market org.
• Lead operating rhythm, cadence, agendas, tracking, and follow-through.
• Own strategic planning framework (V2MOM) with quarterly progress.
• Translate strategic goals into actionable workstreams across functions.
• Coordinate initiatives ensuring connectivity across regions.
• Prepare executive materials for leadership reviews.
• Manage cross-functional communications across a distributed team.
• Represent SVP in internal meetings and drive alignment.
• Lead cross-functional change initiatives in people strategy.
• Exercise judgment and maintain confidentiality on sensitive matters.

Skills

8+ years cross-functional roles

Executive communication

Partner with senior leaders

Program/project management

Global collaboration

Strategic thinking

Adaptability in fast-paced environment

V2MOM experience

Tools

Workday

Tableau

Job description

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for our COO go-to-market organization - spanning sales, professional services, customer success, and partners. This role will operate as a true thought partner and force multiplier, turning strategy into execution across an ES team support a 52,000-person global organization. The ideal candidate combines strong operational rigor with strategic judgment, is comfortable navigating ambiguity across a large, matrixed, global footprint, and can move fluidly between big-picture people strategy and detailed execution.

Responsibilities

• Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization
• Drive the operating rhythm for the ESBP team - leadership meeting cadences, agendas, decision tracking, and follow-through
• Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning
• Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners
• Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions
• Prepare executive-level materials - briefings, presentations, and communications - for leadership meetings, business reviews, and org-wide updates
• Manage cross-functional communications, ensuring alignment and timely information flow across a globally distributed team
• Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders
• Lead special projects and change initiatives spanning the broader people strategy, including org health, workforce planning, and transformation efforts
• Exercise sound judgment, discretion, and confidentiality in handling sensitive organizational and people-related matters

Experience / Skills Required

• 8+ years in a combination of management consulting, HR/people strategy, sales/business operations, or chief of staff roles
• Demonstrated ability to structure complex, ambiguous problems and drive them to resolution with minimal guidance
• Exceptional written and verbal communication skills, with strong executive presentation ability
• Proven experience partnering with and influencing senior executives without direct authority
• Strong program and project management skills; ability to run multiple concurrent workstreams across a large, matrixed, global organization
• Ability to work across time zones and cultures, ensuring alignment and connectivity across a globally distributed team
• Highly organized with strong attention to detail, balanced with the ability to zoom out to the strategic picture
• Comfortable in a fast-paced, fluid environment with shifting priorities
• Experience with V2MOM or comparable strategic planning frameworks a plus

Experience / Skills Desired

• Prior HR/Employee Success or People strategy experience
• Experience supporting go-to-market organizations (sales, professional services, customer success, or partners)
• Familiarity with Workday, Tableau, or similar HR analytics tools
• Comfortable with AI- experimentation, buliding use cases, etc.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.