Director, ES Strategic Initiatives, GTM

100 Salesforce, Inc.; Indianapolis (IN); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

time off programs

medical

dental

vision

mental health support

paid parental leave

life and disability insurance

401(k)

employee stock purchasing program

Job summary

Salesforce seeks a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for its COO go‑to‑market organization, spanning sales, professional services, customer success, and partners. You will oversee strategic planning, executive communications, and cross‑functional initiatives to drive global alignment.

You will partner with senior leaders, manage complex programs, and ensure timely delivery across time zones while embracing AI experimentation and data‑driven

Qualifications

• 8+ years in a combination of management consulting, HR/people strategy, sales/business operations, or chief of staff roles.
• Demonstrated ability to structure complex, ambiguous problems and drive them to resolution with minimal guidance.
• Exceptional written and verbal communication skills, with strong executive presentation ability.
• Proven experience partnering with and influencing senior executives without direct authority.
• Strong program and project management skills; ability to run multiple concurrent workstreams across a large, matrixed, global organization.
• Ability to work across time zones and cultures, ensuring alignment and connectivity across a globally distributed team.
• Experience with V2MOM or comparable strategic planning frameworks a plus.
• Comfortable with AI‑ experimentation, building use cases, etc.

Responsibilities

• Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization.
• Drive the operating rhythm for the ESBP team — leadership meeting cadences, agendas, decision tracking, and follow‑through.
• Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning.
• Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners.
• Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions.
• Prepare executive‑level materials — briefings, presentations, and communications — for leadership meetings, business reviews, and org‑wide updates.
• Manage cross‑functional communications, ensuring alignment and timely information flow across a globally distributed team.
• Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders.
• Lead special projects and change initiatives spanning the broader people strategy, including org health, workforce planning, and transformation efforts.
• Exercise sound judgment, discretion, and confidentiality in handling sensitive organizational and people‑related matters.

Skills

Executive communication

Strategic planning

Cross-functional leadership

Program/project management

Stakeholder management

Time zone coordination

AI experimentation

Tools

Workday

Tableau

Job description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for our COO go‑to‑market organization — spanning sales, professional services, customer success, and partners.

Responsibilities

• Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization
• Drive the operating rhythm for the ESBP team — leadership meeting cadences, agendas, decision tracking, and follow‑through
• Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning
• Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners
• Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions
• Prepare executive‑level materials — briefings, presentations, and communications — for leadership meetings, business reviews, and org‑wide updates
• Manage cross‑functional communications, ensuring alignment and timely information flow across a globally distributed team
• Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders
• Lead special projects and change initiatives spanning the broader people strategy, including org health, workforce planning, and transformation efforts
• Exercise sound judgment, discretion, and confidentiality in handling sensitive organizational and people‑related matters

Experience / Skills Required

• 8+ years in a combination of management consulting, HR/people strategy, sales/business operations, or chief of staff roles
• Demonstrated ability to structure complex, ambiguous problems and drive them to resolution with minimal guidance
• Exceptional written and verbal communication skills, with strong executive presentation ability
• Proven experience partnering with and influencing senior executives without direct authority
• Strong program and project management skills; ability to run multiple concurrent workstreams across a large, matrixed, global organization
• Ability to work across time zones and cultures, ensuring alignment and connectivity across a globally distributed team
• Highly organized with strong attention to detail, balanced with the ability to zoom out to the strategic picture
• Comfortable in a fast‑paced, fluid environment with shifting priorities
• Experience with V2MOM or comparable strategic planning frameworks a plus
• Experience with Workday, Tableau, or similar HR analytics tools a plus
• Comfortable with AI‑ experimentation, building use cases, etc.

Experience / Skills Desired

• Prior HR/Employee Success or People strategy experience
• Experience supporting go‑to‑market organizations (sales, professional services, customer success, or partners)
• Familiarity with Workday, Tableau, or similar HR analytics tools
• Comfortable with AI‑ experimentation, building use cases, etc.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

Accommodations

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

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