Director, Epic-Inpatient

Beth Israel Lahey Health; Boston (MA); On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director for EHR Applications to lead a dynamic team in the healthcare IT sector. This pivotal role involves overseeing the development and implementation of patient care applications, ensuring alignment with strategic goals, and promoting a culture of excellence in service delivery. You will manage resources, support daily operations, and drive continual improvement initiatives. Join a dedicated team of over 35,000 professionals committed to making a difference in patients' lives through innovation and compassion. This is an exciting opportunity to play a key role in enhancing healthcare delivery.

Qualifications

• 5+ years of experience in healthcare IT or related fields.
• 2+ years in leadership roles managing teams.

Responsibilities

• Manage execution of work set by IT Senior Leadership.
• Oversee implementation of EHR applications and related solutions.
• Ensure compliance with professional standards and regulatory requirements.

Skills

Healthcare IT Management

EHR Systems Knowledge

Budget Planning

Team Leadership

Customer Service

Education

Bachelor's Degree in Relevant Fields

High School Diploma or GED

Job description

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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Director, EHR Applications, is a member of the BILH IT Service Line Leadership team, responsible for development, implementation, and maintenance of assigned patient care/clinical applications and/or administrative applications with accountability for enterprise-wide results. The Director provides leadership, promotes collaboration, and ensures customer satisfaction, resulting in strong team cohesion and positive morale. The role requires a strong understanding of the EHR system and healthcare landscape. Projects may span across all divisions of BILH, managing financial responsibilities and aligning with the BILH IT mission and vision.

Primary Responsibilities:

• Manage the execution of work set by the IT Senior Leadership to support health information technology application management, fostering a business-oriented culture driven by continual service improvement techniques.
• Oversee the implementation of EHR applications and related solutions, contributing to strategic design, development, operation, and support of EHR systems that meet business needs.
• Champion the relationship between IT and organizational leadership to align EHR goals with safe, quality-driven clinical care.
• Ensure excellent customer service and adherence to SLAs, promoting a culture of continuous improvement and maintaining strong leadership connections.
• Manage resource allocation within the department, collaborating with other EHR leaders on prioritization and understanding project efforts and workloads.
• Support EHR application projects, daily operations, and resolve break-fix issues across BILH.
• Monitor departmental functions to ensure compliance with professional standards and regulatory requirements.
• Handle HR responsibilities including talent acquisition, retention, performance reviews, and staff training; manage contract staff as needed.
• Participate in hospital planning and policymaking committees, ensuring EHR functions align with organizational policies.
• Perform additional leadership roles such as project liaison, vendor management, and other responsibilities as assigned.
• Authorize and support managerial employment actions including hiring, termination, and performance management.

Required Qualifications:

• High School Diploma or GED required; Bachelor’s degree in relevant fields preferred.
• At least 5 years of experience in healthcare IT or related fields, with 2+ years in leadership roles managing teams.
• Experience managing a team of IT staff in both in-person and remote settings.
• Experience in budget planning and management.
• Ability to make broad management decisions impacting multiple departments; participate in strategic planning.

As a healthcare organization, Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19. Learn more about this requirement.

Join over 35,000 dedicated professionals making a difference in patients' lives through compassion and skill.

Equal Opportunity Employer/Veterans/Disabled