Director Epic Clinical Application

Children's National Hospital; Silver Spring (MD); On-site; USD 151,000 - 252,000; Full time

Job summary

Children’s National Hospital is seeking a Director of Epic Clinical Applications to lead the enterprise Epic strategy, optimization, and governance. You will align clinical technology with care delivery priorities, drive transformation across inpatient, ambulatory, and emergency services, and partner with executives to deliver patient-centered care through technology.

The role emphasizes strategic roadmap development, vendor management, data-driven decision making, and governance to ensure

Qualifications

• Bachelor's degree in computer science, information technology, engineering or related field (Required)
• 10 years with progressive IT healthcare experience focusing on clinical apps (Inpatient, Ambulatory, Emergency) (Required)
• 5+ years in a leadership role leading cross-functional teams and managing Epic implementations (Required)
• Epic Certification (Required)
• ITIL, PMP or Change Management certifications are preferred

Responsibilities

• Provide strategic leadership for the Epic Applications team and ensure staffing to meet evolving needs.
• Lead Epic optimization, integration, and ongoing support across inpatient, ambulatory, and emergency services.
• Partner with clinical, operational, and executive stakeholders to translate goals into actionable tech strategies.
• Govern Epic governance structures, manage risk, ensure HIPAA/certified compliance, and oversee budgets.
• Drive digital transformation initiatives, adoption, and value realization across Epic modules.

Skills

Analytical & Problem-Solving

Communication & Interpersonal

Project Coordination

Healthcare & Revenue Cycle Knowledge

Adaptability

Collaboration & Teamwork

Change Management

Integrity & Professionalism

Education

Bachelor's Degree in CS/IT/Engineering

Master's Degree (Preferred)

Job description

Why Join Children’s National IT

Children’s National Hospital’s Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance.

1 Inventa Place Silver Spring, MD 20910

Kids Are Our Everything.

Department

10560 Epic EHR Project

Pay Range

$151,299.20 - $252,158.40

Why Join Children’s National IT

Children’s National Hospital’s Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance.

The IT organization encompasses a broad range of specialties, including Digital Health, Epic and Clinical Applications, Cybersecurity, Data & Analytics, Artificial Intelligence, Infrastructure & Cloud Services, Software Development, Enterprise Architecture, Project and Program Management, IT Operations, and Information Security. Teams collaborate on high-impact initiatives such as electronic health record (EHR) optimization, digital transformation, data-driven decision making, cybersecurity protection, cloud modernization, and emerging healthcare technologies.

Children’s National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation’s leading pediatric healthcare organizations. The department fosters a collaborative, mission-driven environment where technology professionals have the opportunity to make a meaningful impact on the lives of children and families every day.

Mission-driven organization focused on improving children’s health. Enterprise-scale technology and digital transformation initiatives. Collaborative partnerships with clinical, operational, and executive leaders. Opportunities to work with cutting-edge healthcare technologies. Strong emphasis on innovation, cybersecurity, analytics, and digital health. Commitment to professional development, continuous learning, and career growth. Direct impact on patient care, research, and healthcare delivery excellence.

The Director, Epic Clinical Applications, is a key leader within the Information Systems (IS) Division at Children's National Hospital, reporting to the Executive Director of Enterprise Applications. This role provides strategic oversight and leadership for the implementation, optimization, and ongoing support of Epic's clinical applications, including workflows spanning Inpatient, Ambulatory (Primary and Specialty Care), and Emergency Medicine services.

This individual is responsible for ensuring that clinical technologies are aligned with care delivery priorities, support provider efficiency, and contribute to improved patient outcomes and safety. The Director partners closely with operational, clinical, and executive stakeholders to translate organizational goals into actionable technology strategies that advance evidence-based practice, clinical excellence, and integrated care.

Minimum Education

Bachelor's Degree Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. (Required)

Master's Degree (Preferred)

Minimum Work Experience

10 years Minimum of 10 years of progressive experience in healthcare information technology, with a strong focus on clinical applications supporting inpatient, ambulatory, and emergency medicine workflows. (Required)

5 years At least 5 years in a leadership role, demonstrating the ability to lead cross-functional teams, drive strategic initiatives, and manage complex implementations or optimizations of Epic systems. Experience in a pediatric or academic medical center setting is strongly preferred. (Required)

Required Skills/Knowledge

• Analytical & Problem-Solving Skills – Strong ability to analyze complex issues, troubleshoot system functionality, and develop effective solutions to support healthcare and revenue cycle workflows.
• Communication & Interpersonal Skills – Excellent oral and written communication skills, with the ability to interact productively across teams, provide clear documentation, and engage diverse stakeholders effectively.
• Project Coordination & Time Management – Ability to manage multiple priorities, coordinate smaller or less complex projects independently, and meet objectives within prescribed timelines while maintaining quality standards.
• Healthcare & Revenue Cycle Knowledge – Basic to advanced understanding of healthcare operations, clinical workflows, and revenue cycle processes to align Epic system capabilities with organizational needs.
• Adaptability & Resilience – Flexibility to shift priorities based on business needs, work effectively under pressure, and navigate changes in a dynamic healthcare environment.
• Collaboration & Teamwork – A proactive and adaptable team player who fosters strong working relationships, provides constructive feedback, and supports shared objectives.
• Change Management & Change Agent – Experienced in managing and driving change within the organization by influencing stakeholders, guiding teams through transitions, and ensuring the smooth adoption of new processes and technologies.
• Integrity & Professionalism – Demonstrates high personal integrity, accountability, and composure in high-pressure situations while adhering to organizational policies and procedures.

Required Licenses And Certifications

Epic Certification (Required)

ITIL (Preferred)

Project Management (PMP) PMP (Preferred)

Change Management (Preferred)

Functional Accountabilities

• Enterprise Leadership & People Management – Provide strategic leadership and direction for the Epic Applications team, fostering a culture of accountability, innovation, and professional growth. Ensure the team is structured and resourced to meet the evolving needs of the organization.
• Talent Development & Succession Planning – Build a high-performing leadership pipeline, mentoring managers and senior staff to enhance expertise, drive engagement, and prepare for future leadership roles.
• Incident, Change & Release Management Oversight – Provide executive oversight for incident resolution, major system updates, and change control processes, ensuring minimal disruption and maximum operational stability.

Be a strategic partner

• Strategic Roadmap & Portfolio Management – Develop and oversee the multi-year Epic application roadmap, ensuring alignment with enterprise initiatives, regulatory requirements, and industry best practices.
• Epic Strategy & System Ownership – Serve as the enterprise owner of Epic applications, setting the strategic vision for optimization, innovation, and alignment with the hospital’s clinical, operational, and financial goals.
• Clinical & Operational Partnership – Align Epic capabilities with clinical and operational priorities, ensuring technology solutions are effectively supporting patient care delivery, revenue cycle optimization, and workforce efficiency.
• Vendor Management & Strategic Partnerships – Serve as the executive point of contact for Epic and other key technology vendors, ensuring alignment with contractual obligations, system updates, and industry advancements.
• Data-Driven Decision Making & Analytics Enablement – Champion the use of Epic data and analytics to inform strategic decisions, drive operational efficiency, and improve patient outcomes. Partner with enterprise analytics teams to enhance Epic’s role in predictive modeling and population health initiatives.

Be a champion of governance

• Enterprise Governance & Executive Collaboration – Establish and lead Epic governance structures, working closely with executive leaders to define priorities, drive investment decisions, and ensure technology solutions enhance patient care and operational efficiency.
• Risk Management & Regulatory Compliance – Oversee Epic application compliance with HIPAA, CMS, Joint Commission, and other regulatory mandates, proactively mitigating risks related to system integrity, security, and patient safety.
• Enterprise Communication & Stakeholder Engagement – Develop and execute executive-level communication strategies, ensuring transparent, consistent messaging around system initiatives, enhancements, and organizational impact. Serve as the primary Epic liaison for key hospital stakeholders, including the C-suite.

Be an enabler of change & transformation

• Change Leadership & Organizational Transformation – Act as a change agent, driving digital transformation initiatives that maximize adoption, usability, and value realization across all Epic modules. Partner with operational and clinical leaders to integrate technology into care delivery and administrative workflows.
• Budget & Financial Stewardship – Oversee and manage a multi-million dollar portfolio for Epic applications, ensuring cost-effective decision-making, resource allocation budget oversight and return on investment for technology initiatives.
• Optimization & Continuous Improvement – Lead a continuous optimization strategy, leveraging Lean, Six Sigma, and data-driven methodologies to streamline workflows, enhance system performance, and improve end-user experience.
• Thought Leadership & Industry Engagement – Represent Children’s National in external forums, sharing insights on Epic optimization, innovation, and the evolving role of EHRs in pediatric care.

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.