Director - EOPS/CARE/CalWORKs/NEXTUP

Santa Barbara City College; Santa Barbara (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Santa Barbara City College seeks a senior administrator to lead EOPS, CARE, CalWORKs, NextUp and related programs, driving recruitment, orientation, counseling and financial aid services for at‑risk students. You will supervise staff, coordinate outreach, and manage complex budgets and grants.

The role requires collaboration with college leadership, development of policies and inclusion of diverse student populations. Applicants should have a master’s degree and relevant leadership experience.

Qualifications

• Master’s degree required and leadership experience related to administration.
• Two years of experience managing educational programs or related disadvantaged groups.
• Six college-level units in coursework related to minorities or disadvantaged groups.

Responsibilities

• Plan and direct EOPS, CARE, CalWORKs, NextUp and related programs to recruit, retain and ensure student success.
• Coordinate communications, services and outreach to provide opportunities for low-income and disadvantaged students.
• Supervise certificated and classified staff; interview, select and manage personnel.
• Develop outreach and marketing strategies to increase program visibility and participation.
• Develop and manage program budgets, grants and funding; monitor expenditures and prepare proposals.
• Prepare state-m mandated reports and other program reports for college and external agencies.
• Collaborate with administrators and external organizations to build resources for at-risk students.

Skills

Leadership

Budget management

Communication

Program coordination

Staff supervision

Education

Master's degree

Tools

Office software

Job description

ESSENTIAL DUTIES:

Plan, organize, control and direct EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming, and activities to facilitate and enhance educational recruitment, retention and success among identified at-risk students; establish and maintain related timelines and priorities; assure that related activities comply with established standards, requirements, laws, codes, regulations, policies and procedures.

Coordinate and direct communications, programs, services, outreach functions, support activities and information to provide educational opportunities to low-income and educationally disadvantaged students; oversee the development and implementation of programs, services, plans, strategies, processes, systems, projects, courses, goals and objectives.

Supervise and evaluate the performance of assigned certificated and classified personnel; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; coordinate subordinate work assignments and review work to assure compliance with established standards, requirements and procedures; assure employee understanding of established requirements.

Plan, organize, control and direct the development and implementation of outreach and marketing strategies and activities to facilitate and enhance student, campus and community knowledge of and participation in EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming and services; oversee and participate in the preparation and distribution of related promotional and informational materials.

Develop, implement and maintain a variety of support services for students interested and participating in EOPS, CARE, CalWORKs, NextUp and summer programs/other population specific programming, including recruitment, orientation, admissions, assessment, counseling and advising, basic skills, tutoring, transfer, career guidance and financial aid services; monitor, evaluate and adjust services in response to student needs.

Direct and participate in providing consultation and technical assistance to students concerning EOPS, CARE, CalWORKs, NextUp and summer programs/other population specific programming, services and related College opportunities; respond to inquiries and provide technical information concerning admissions, enrollment, financial aid, support services and related College standards, timelines, requirements, processes, policies and procedures.

Coordinate communications, programs, services, activities and information between students, staff, faculty, administrators, service providers, outside organizations, the public and various local, State and federal agencies; establish and maintain partnerships in the development of resources for at-risk students.

Monitor and analyze assigned programs and services for educational effectiveness and operational efficiency; oversee the development and implementation of standards, programs, policies and procedures to enhance educational effectiveness, operational efficiency and capacity of EOPS, CARE, CalWORKs, NextUp and summer programs/other population specific programming, to meet the needs of a-risk students.

Develop, prepare, and manage the annual preliminary complex program budgets, including internal and external service providers and grants to students; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations; research, obtain, and maintain grants and other funding sources as required; prepare related proposals and documents.

Conduct Surveys and compile and analyze data concerning student needs; direct and participate in the preparation and maintenance of various records, reports, and files related to programs, services, personnel, students, budgets, financial activity, and assigned duties; ensure mandated reports are submitted to appropriate local, State, or federal agency according to established timelines.

Provide technical information and assistance to the Dean regarding EOPS, CARE, CalWORKS, NextUp and summer programs/other population specific programming, activities, needs and issues; assist in the formulation and development of policies, procedures and programs.

Prepare annual State-mandated reports for the Chancellor’s Office and other program reports and public presentations as needed for the College and the Foundation.

Communicate with administrators, personnel and outside organizations to exchange information, coordinate activities and programs and resolve issues or concerns.

Operate a variety of office equipment including a computer and assigned software; drive a vehicle to conduct work.

Attend, conduct, chair and participate in various meetings and committees as assigned; prepare and deliver oral presentations concerning EOPS, CARE, CalWORKS, NextUp and summer programs/other population specific programming and services; coordinate and conduct student orientations as needed; represent the College on assigned task force.

Assist with the development of curriculum related to EOPS, CARE, CalWORKS, NextUp-related courses as directed.

OTHER DUTIES:

Perform related duties as assigned.

1. Possession of a master’s degree; AND One year of formal training, internship, or leadership experience reasonably related to the administrator’s administrative assignment; AND
2. Must have, within the last four years, two years of experience or the equivalent:
   • In the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages or,
   • As a community college EOPS counselor or EOPS instructor, or have comparable experience in working with disadvantaged clientele.
   • In addition, shall have completed a minimum of six units of college-level coursework predominantly relating to ethnic minorities or persons handicapped by educational, language, or social disadvantages

KNOWLEDGE OF:

• Planning, organization and direction of EOPS, CARE, CalWORKS, NextUp, summer programs/other population specific programming operations, activities, programs and services.
• Principles, practices, procedures and techniques involved in facilitating and enhancing educational recruitment, retention and success among at-risk students.
• College recruitment, orientation, admissions, assessment, counseling and advising, basic skills, tutoring, transfer, career guidance and financial aid functions and services.
• Local, State and federal standards and requirements governing EOPS, CARE, CalWORKS,NextUp, summer programs/other population specific programming and services.
• Principles and practices of administration of complex budgets.
• Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of students.
• Applicable laws, codes, regulations, policies and procedures.
• Oral and written communication skills.
• Collegial Interpersonal skills and professional courtesy
• Principles and practice of administration, supervision and training.
• Operation of a computer and assigned software.
• Budget preparation and control.
• Public relations techniques.

ABILITY TO:

• Plan, organize, control and direct EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming, and activities to facilitate and enhance educational recruitment, retention and success among identified at-risk students.
• Coordinate and direct EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming communications, programs, services, outreach functions, support activities and information.
• Supervise and evaluate the performance of assigned classified and certificated personnel.
• Oversee the development and implementation of EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming, services, plans, strategies, processes, systems, projects, courses, goals and objectives.
• Develop, implement and maintain a variety of EOPS, CARE, CalWORKs, NextUp, summer programs/other population specific programming, support services including recruitment, orientation, admissions, assessment, counseling and advising, basic skills, tutoring, transfer, career guidance and financial aid services.
• Direct the development and implementation of outreach and marketing strategies and activities.
• Provide consultation concerning EOPS, CARE, CalWORKS, NextUp, summer programs/other population specific programming, services and related College opportunities.
• Communicate effectively both orally and in writing.
• Interpret, apply and explain laws, codes, regulations, policies and procedures.
• Establish and maintain cooperative and effective working relationships with others. Operate a computer and assigned office equipment.
• Analyze situations accurately and adopt an effective course of action.
• Meet schedules and timelines.
• Work independently with little direction.
• Plan and organize work.
• Prepare comprehensive narrative and statistical reports.
• Direct the maintenance of a variety of reports, records and files related to assigned activities.