Director, Enterprise Risk Management - Risk Analytics Reporting & Metrics

Early Warning (Zelle); Scottsdale (AZ); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Early Warning is seeking a Director to lead risk management analytics, reporting and metrics across the enterprise. This senior role supervises a high‑performing team, delivering critical risk reporting to executives, the Board and regulators, while advancing data quality, automation and strategic insight.

Hybrid work is offered, with collaboration across lines of defense and risk functions. The director will drive governance, templates, and standards for timely, accurate risk information and

Responsibilities

• Leads day-to-day production, validation, coordination and evolution for risk analyses, metrics, and reports including Risk Appetite Statement and board-level metrics.
• Advises executives on reporting strategies, standards and methodologies.
• Maintains high-quality, accurate, timely reports and template adherence.
• Updates reports for content consistency, formatting, and branding.
• Manages automated dashboards/reports and data files with program owners across the three lines of defense.
• Represents Enterprise Risk Management as the main contact for reporting inquiries and validation evidence.

Skills

Risk analytics

Leadership

Strategy

Data visualization

Stakeholder management

Team management

Job description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Early Warning follows a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Director leads and strategically evolves the company's Risk Management analytics, reporting, and metrics (KRI/KPI) programs, at an enterprise level. This role leads the company's most critical level of reporting, provided to management & executive committees, the Board (sub) committee(s), and regulators. This includes, but is not limited to, the company's Risk Appetite Statement, monthly and quarterly reporting cycles, and second‑line governed risk‑based programs' performance. The Director leads, maintains, and monitors report production, validation, data quality standards, formatting, and timeliness, ensuring these remain at the highest level of quality and integrity. The Director is an expert‑level strategic thought leader with tactical experience in data, analytics, metrics, reporting, report automation, and visualization tools. This is a very visible role that manages a team of highly‑skill, high performers, and interacts with employees at all levels. This includes direct communication with company executives, senior leadership, First Line Risk Management, all second‑line risk management functions, and Internal Audit.

Essential Functions

Leadership & Strategy

• Provides effective leadership in developing a highly engaged, high-performance risk analytics and report team, fostering a collaborative and inclusive work environment.
• Advises, coaches, and motivates the risk analytics and reporting team, providing when necessary hands‑on guidance and support.
• Continuously balances and manages internal stakeholder expectations, strategic priorities, and the risk analytics and reporting team workload.
• Collaborates with all levels of management including, but not limited to, executives, senior leadership, and program owners, and leaders across all three lines of defense.
• Leads and continuously evolve the company's Risk Management program reporting, particularly those provided to executive/management and the Board (sub) committees.
• Leads and continuously evolve the company's Enterprise Risk Management, Risk Analytics program and enterprise Metrics Program (KRIs/KPIs).
• Possess the confidence, expertise, skillset, and motivation to perform hands‑on risk analytics, build/produce reports, configure dashboards/reports using visualization tools.

Risk Management Reporting

• Leads the day-to-day production, validation, coordination, and continuous evolution for a suite of established analyses, metrics, and reports, including the company's Risk Appetite Statement, committee/Board level metrics, and risk program performance.
• As the authoritative subject matter expert, advising executives and management on reporting strategies, standards, and methodologies.
• Establishes, maintains, and ensures the highest levels of report quality, accuracy, and timeliness.
• Reviews and updates, as necessary, reports for content consistency, formatting, presentation and adherence to approved templates/company branding.
• Coordinating with management and risk-based program owners, establishes, maintains, and continuously evolves automated system dashboards/reports, metrics, and data files.
• Represents Enterprise Risk Management as the main contact for risk-based reporting inquiries, questions, and credible challenges,
• Ensure all report related documentation is archived and provides, when necessary, authoritative data files, validation evidence, and prior reports.

Risk Data Analytics

• Maintains expert-level expertise in quantitative and qualitative data analysis and visualization tools, which includes tactical hands‑on application or assessment, when necessary.
• Identifies manual analytics and reporting activities, solutioning and implementing continuous automation
• Establishes, maintains, and monitors data quality and accuracy, including the proactive identification and timely remediation of data anomalies and errors.

Enterprise Metrics

• Owns the strategy and management of the company's GRC Metric Application.
• Performs metric design credible challenges for all proposed metrics and during design updates or periodic reviews.
• Annually, produces an active metric inventory report that identifies types, categories, findings, and assess general compliance with the EWS Metric Standard.
• Monitors and ensures timely entry for metric results fr