Director, Enterprise Delivery

Blue Shield of CA; Washington (District of Columbia); Hybrid; USD 260,000 - 380,000; Full time

Benefits offered by this job

Hybrid workplace model

Office two days per week

Job summary

Blue Shield of California is seeking a strategic and hands-on Chief Information Officer/Director, Enterprise Delivery to guide technology strategy, engineering delivery, and operations across large-scale platforms. You will lead engineering managers and senior engineers, ensuring reliable, secure, and scalable services aligned to business objectives.

You will partner with Product, Architecture, Security, and business leaders to drive modernization, improve reliability, and deliver measurable

Qualifications

• Bachelor’s degree or equivalent with 4 years of additional relevant experience in lieu of a degree
• 10+ years of software engineering, technology operations and management experience
• 6+ years of people management experience leading engineering managers or senior engineers
• Proven track record delivering production systems end-to-end and improving reliability
• Experience stabilizing and modernizing legacy systems in production-critical environments
• Strong understanding of cloud-native architectures, CI/CD, observability, and secure development
• Ability to lead cross-functional execution with Product, Architecture, Security, Platform, and business stakeholders
• Experience with portfolio planning, investment prioritization, and resource tradeoffs preferred
• Master’s degree in CS, Engineering, Information Systems or related field preferred

Responsibilities

• Provide senior leadership across engineering delivery, platform operations and technology services
• Guide architecture, delivery execution, production stability and complex issue resolution
• Partner with Product, Architecture, Security, Infrastructure and business leaders to improve execution and risk management
• Drive modernization and operational maturity across large-scale platforms

Skills

Leadership

Cloud-native architectures

CI/CD

Observability

Secure development

Platform reliability

Cross-functional collaboration

Communication to senior audiences

Production systems ownership

Risk management

Education

Bachelor’s degree or equivalent in a relevant field

Master’s degree preferred

Job description

Your Role

The Stellarus Chief Information Officer is responsible for overseeing corporate technology strategy, engineering, and operations that support the partnership with Blue Shield of California. The organization drives operational excellence, strategic alignment, and the successful delivery of technology solutions that enable business growth, improve operational efficiency, and ensure secure, scalable, reliable, and high-performing technology services. The Director, Enterprise Delivery will report to the Sr. Director, Technology, Infrastructure, and Stabilization.

In this role, you will provide senior leadership across engineering delivery, platform operations, and technology services aligned to the organization’s highest-priority business objectives. You will lead engineering managers and technology leaders responsible for solution delivery, production operations, platform reliability, service performance, and continuous improvement, ensuring technology solutions are delivered with speed, quality, security, and operational excellence.

This role requires strong engineering and operational leadership, with the ability to guide architecture, delivery execution, production stability, and complex issue resolution while driving modernization and operational maturity. You will partner closely with Product, Architecture, Security, Infrastructure, and business leaders to improve execution, strengthen reliability, manage risk, and deliver measurable business outcomes through technology.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 10 years of prior relevant experience in software engineering, technology operations and management, or related technology roles
• 6 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct reports, including experience leading engineering managers and/or senior engineers
• Demonstrated experience leading multiple engineering teams, domains, or portfolios with accountability for delivery, people leadership, and operational outcomes
• Proven track record of owning production systems end-to-end, resolving technical debt, and improving reliability, resilience, and operational performance across complex, large-scale platforms
• Demonstrated experience stabilizing, modernizing, and improving legacy systems in high-pressure, production-critical environments
• Strong understanding of modern engineering practices, including cloud-native architectures, system design, CI/CD, observability, secure development, and operational reliability
• Proven ability to lead cross-functional execution and partner effectively with Product, Architecture, Security, Platform, and business stakeholders
• Demonstrated ability to balance strategic leadership with execution focus, including delivery, team development, engineering quality, scalability, and risk management
• Strong communication skills, with the ability to translate technical concepts, tradeoffs, and risks for senior and cross-functional audiences
• Experience leading engineering organizations in cloud-native, platform-based environments at scale preferred
• Experience driving adoption of CI/CD, observability, secure development, and reliability practices across multiple teams or domains preferred
• Experience establishing engineering standards and improving consistency of engineering practices across teams, domains, or portfolios preferred
• Experience supporting large-scale technology delivery in complex or regulated environments preferred
• Experience leading through organizational change, growth, or transformation within an engineering organization preferred
• Experience with portfolio planning, investment prioritization, and resource tradeoff decisions across competing engineering demands preferred
• Master’s degree in Computer Science, Engineering, Information Systems, or related field preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.