Director, Enterprise AI Platform & Roadmap

Work180; Shelton (CT); Híbrido; USD 131.000 - 171.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Life and disability insurance

401(k) with company match 50% up to 6%

Holidays and vacation time

Resumo da vaga

Hubbell Incorporated in Shelton, CT, seeks a Manager, AI Platform to own the enterprise AI platform strategy, roadmap, and governance across IBM ICA and related ecosystems. You will lead architecture alignment, security, production readiness, and cost governance while guiding a cross-functional team with consulting resources.

Responsibilities include defining platform KPIs, managing vendor relationships, and building a mature operating model with runbooks, SLAs, and incident processes to sustain

Qualificações

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• 10+ years of experience in platform operations, service management, site reliability engineering, AI/ML operations, or enterprise application support.
• Experience managing production platforms with responsibility for availability, performance, incident response, release readiness, and operational stability.
• Strong understanding of monitoring, observability, alerting, logging, and root cause analysis across cloud and enterprise platforms.
• Experience supporting AI, analytics, or digital products in production, including model performance, solution accuracy, and post-deployment optimization.
• Knowledge of service management and operational governance practices such as incident, problem, change, release, and knowledge management.
• Ability to define and track operational KPIs such as uptime, latency, incident trends, adoption, user satisfaction, and cost efficiency.
• Experience with cloud platforms, enterprise integration environments, and tools used for platform support, automation, and operational reporting.
• Strong leadership and cross-functional coordination skills, with the ability to work across engineering, architecture, security, and business teams.
• Experience building operational maturity through runbooks, support models, standard operating procedures, and continuous improvement routines.

Responsabilidades

• Own the Enterprise AI platform roadmap for Hubbell, including evaluation of upcoming capabilities, release impacts, and enablement priorities needed to support enterprise AI use cases.
• Translate platform roadmap and maturity requirements into delivery dependencies, ensuring architecture and delivery teams understand what platform capabilities must be in place to support planned solutions.
• Lead the vendor platform relationship, including contract performance, escalation management, roadmap alignment, licensing, and ongoing commercial oversight.
• Own the AI platform cost and license governance, including consumption monitoring, optimization, forecasting, and alignment to budget expectations.
• Build and lead the platform support model, including management of internal team members and consultant resources supporting the AI Platform.
• Establish governance, operational standards, and production readiness requirements for AI platforms, including security, monitoring, access, support, and release discipline.
• Ensure platform reliability, scalability, and service health across production AI environments by leading issue escalation, risk management, and continuous improvement.
• Partner across architecture, engineering, security, infrastructure, and delivery teams to align platform evolution with enterprise standards and business priorities.
• Define and review platform performance measures, using service, risk, and cost trends to guide roadmap, staffing, and operating model decisions.

Conhecimentos

Leadership

Cross-functional coordination

Platform operations

Service management

Monitoring & observability

Cloud platforms

Governance practices

Vendor management

Cost governance

Security & compliance

Formação

Bachelor’s degree in Information Technology / Computer Science / Engineering

Descrição da vaga

Hubbell Incorporated in Shelton, CT, seeks a Manager, AI Platform to own the enterprise AI platform strategy, roadmap, and governance across IBM ICA and related ecosystems. You will lead architecture alignment, security, production readiness, and cost governance while guiding a cross-functional team with consulting resources.

Responsibilities include defining platform KPIs, managing vendor relationships, and building a mature operating model with runbooks, SLAs, and incident processes to sustain