Director, Engineering – AI Platform (Agentic AI)

Staples Advantage Canada; Framingham (MA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

22 days PTO + holidays

Online and Retail Discounts

Company Match 401(k)

Wellness programs (Physical & Mental)

Job summary

Staples Advantage Canada is seeking an experienced leader to drive AI-enabled software development lifecycle transformation across the enterprise. You will oversee end-to-end AI integration, governance, and platform maturity while collaborating with Security, Risk, Legal, Infrastructure, and Product teams.

The role requires a strategic thinker with strong leadership, hands-on experience in AI platforms, and a track record of delivering scalable distributed systems in production.

Qualifications

• Proven experience implementing AI-enabled software development lifecycle transformation in production environments.
• Strategic thinking with the ability to translate vision into execution
• Strong leadership and team-building capabilities
• Influencing and stakeholder management skills across all organizational levels
• Hands-on experience designing and deploying AI-enabled engineering platforms—not solely defining strategy.

Responsibilities

• Drive end-to-end transformation of the SDLC with AI across requirements, development, testing, deployment, and observability.
• Design and implement secure AI platforms with governance, guardrails, and auditability.
• Lead developer adoption, training, and governance frameworks for responsible AI usage.
• Define and track metrics for developer productivity, software quality, and operational effectiveness.

Skills

Distributed systems

AI/ML

Leadership

Strategic thinking

Stakeholder management

Communication

Problem solving

Adaptability

Education

Bachelor’s degree in Computer Science, Engineering, Data Science, Information Systems, or related field or equivalent work experience

Master’s degree in Computer Science, AI, Data Science, or related field

Tools

Azure AI

AWS Bedrock

Google Gemini

Databricks

Job description

What you’ll be doing:

• Drive end-to-end transformation of the SDLC, ensuring AI is embedded across requirements, development, testing, deployment, and post-release observability—not just code generation.
• Design and implement secure, compliant AI platforms with embedded governance, guardrails, and auditability.
• Establish and scale AI-powered capabilities including code assistants, agentic workflows, test automation, and developer productivity tools.
• Build and integrate a developer productivity ecosystem spanning collaboration tools, workflows, knowledge systems, and AI platforms.
• Define and track outcome-based metrics for developer productivity, software quality, and operational effectiveness, leveraging telemetry, observability frameworks, and reporting to measure AI impact at scale.
• Ensure scalability, reliability, resiliency, and cost optimization of AI and distributed systems.
• Evolve engineering operating models, delivery practices, and standards to support AI-enabled development.
• Partner with cross-functional stakeholders (Security, Risk, Legal, Infrastructure, Product) to drive safe and compliant AI adoption.
• Advise executive leadership on emerging AI trends, risks, and enterprise opportunities.
• Lead vendor evaluation, selection, negotiations, and ongoing management for AI platforms and tools.
• Lead developer adoption, training, and governance frameworks to ensure responsible, effective use of AI across engineering teams.
• Drive continuous improvement in engineering processes, quality standards, and platform capabilities.
• Define and optimize model usage strategies across use cases, balancing performance, cost, and scalability (e.g., token consumption, model selection, and workload segmentation).
• Evaluate and select AI tools, models, and platforms in a rapidly evolving landscape, aligning solutions to use case, cost, and performance requirements.

What you bring to the table:

• Proven experience implementing AI-enabled software development lifecycle transformation in production environments, including end-to-end integration and scaling across multiple engineering teams.
• Strategic thinking with the ability to translate vision into execution
• Strong leadership and team-building capabilities
• Influencing and stakeholder management skills across all organizational levels
• Advanced problem-solving and critical thinking abilities
• Adaptability in a fast-changing, emerging technology landscape
• Results orientation with a focus on measurable outcomes
• Strong communication and storytelling skills for executive audiences
• Collaborative mindset with a focus on cross-functional partnership

What’s needed- Basic Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Science, Information Systems, or related field or equivalent work experience.
• 10+ years designing and delivering distributed systems in production environments.
• 5+years leading managers and multi-level engineering teams.
• 2+ years building and scaling AI/ML or agentic systems, including multi-agent workflows and model lifecycle management.
• Experience with at least one enterprise AI platform (e.g., Azure AI, AWS Bedrock, Google Gemini, Databricks).
• Experience implementing agentic AI capabilities (e.g., orchestration, tool use, memory, evaluation).
• Experience building scalable, reliable, and cost-efficient distributed systems.
• Proficiency in one or more programming languages (Java, Python, TypeScript, or similar).
• Demonstrated experience leading engineering teams, including managing managers and developing talent.
• Strong cross-functional leadership and stakeholder influence skills.
• Hands-on experience designing and deploying AI-enabled engineering platforms—not solely defining strategy.
• Ability to translate complex technical concepts into executive-level insights.

What’s needed- Preferred Qualifications:

• Master’s degree in Computer Science, AI, Data Science, or related field
• Experience with RAG, GraphRAG, vector databases, and enterprise knowledge integration patterns
• Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, LlamaIndex)
• Experience implementing AI governance, responsible AI, and model risk management frameworks
• Experience building secure AI platforms (e.g., access controls, audit logging, secrets management)
• Experience defining and tracking engineering productivity or quality metrics tied to business outcomes
• Experience leading enterprise-scale technology or platform transformations
• Experience managing vendor selection, negotiations, and partnerships

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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