Director Emergency Services

HCA Healthcare; Dickson (TN); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) Match

Education assistance

Time Away From Work

Employee Health Services

Job summary

HCA Healthcare is seeking a Director of Emergency Services for TriStar Horizon Medical Center in Tennessee. The role oversees unit staffing, clinical governance, and strategic planning to deliver high-quality, patient-centered emergency care.

The position emphasizes budgeting, compliance with regulatory standards, and collaboration with clinicians to enhance patient flow and outcomes. An advanced nursing leadership background is required, with relevant security and operational credentials.

Qualifications

• Bachelor's degree in nursing (required).
• Master's degree preferred.
• 3+ years applicable experience required.
• 5+ years applicable experience preferred.

Responsibilities

• Cultivates a superior clinical identity byidentifyingand implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.
• Manages variation in clinical practice to improve efficiency, effectiveness, and cost.
• Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
• Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff withappropriate clinicalcompetencies are assigned to meet patient care needs.
• Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Education

Bachelor's degree in nursing

Master's Degree

Job description

This position is incentive eligible.

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Emergency Services for our TriStar Horizon Medical Center team where excellence creates excellence.

Benefits

TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary and Qualifications

The Director of Emergency Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facilityobjectives.

Major Responsibilities:

Quality

• Cultivates a superior clinical identity byidentifyingand implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.
• Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
• Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
• Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff withappropriate clinicalcompetencies are assigned to meet patient care needs.
• Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Service

• Provides leadership inattainingand sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
• Leveragesvarious feedback mechanisms to benchmark performance andidentifyopportunities to improve customer/patient satisfaction. Develops and implements strategies to elevatethepatientexperience.
• Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieveoptimaloutcomes.
• Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

People

• Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.
• Identifiesdevelopment opportunities or training needs of individual employees and teams.Provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, andretainingtalent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.

Growth

• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• Identifiesopportunities for expansion or development of new services and product lines to promote growth.Identifiesstakeholder engagement strategies,technologyadvances, and other opportunities to drive differentiation and increase volume.

Finance

• Participatesin the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance;identifiestrends andevaluatesvariances in relation toestablishedbudget. Develops and implements actions to address performance gaps.
• Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium payutilization. Maintains staffing to ensureappropriate patientcare.
• Managesoperatingexpenses, including theutilizationof supplies and equipment.Identifiescost reduction opportunities and implements actions to achieve savings.

Other

• Performs other duties as assigned.
• Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."

Education & Experience:

• Bachelor's degree in nursingRequired
• Master's Degree Preferred
• 3+ years applicable experienceRequired
• 5+ years applicable experience Preferred

TriStar Horizon Medical Center is an accredited, 150+ bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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