Director, EMD Learning Team (Remote)

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a dynamic leader to head the Epilepsy and Movement Disorders Learning Team. The role involves designing innovative training solutions, enhancing team capabilities, and driving the training strategy for the EMD product portfolio. The ideal candidate will have expertise in EMD therapeutics and a proven track record in delivering impactful training programs. This strategic position requires collaboration with various stakeholders to ensure effective training solutions that align with business goals.

Qualifications

• 5+ years of relevant training experience in sales, market access, and/or reimbursement.
• 2+ years of people management experience.

Responsibilities

• Lead the design and implementation of training for strategic account planning.
• Collaborate with key stakeholders to develop and implement learning strategies.
• Monitor and assess training needs through stakeholder feedback.

Skills

Leadership

Communication

Project Management

Critical Thinking

Education

BA/BS degree in Science, Education, Business, or Marketing

Tools

Microsoft Office Suite

Job description

We are seeking a dynamic and experienced leader to head the Epilepsy and Movement Disorders (EMD) Learning Team, driving the design, development, and delivery of innovative training solutions that enhance the capabilities of our customer-facing field teams. This pivotal role will influence the training strategy for our EMD product portfolio, fostering a high-performance culture through a growth mindset approach. The ideal candidate will possess deep expertise in this therapeutic area, exceptional leadership skills, and a proven track record in developing and delivering impactful learning/training programs that elevate team performance.

As a strategic leader, you will drive the needs assessment process, designing and delivering training solutions that measurably enhance the effectiveness of the Sales and EMD Market Access teams. You will collaborate with key stakeholders across Marketing, Sales, Market Access, Medical, and external vendors to develop and implement cutting-edge learning strategies. Reporting directly to the Senior Director of the Commercial and Medical Learning Team, this role will shape the future of EMD learning and development.

Essential Functions:

1. Lead, mentor, and be a ‘player/coach’ for a high-performing team of professionals to train in the EMD space across customer segments and costs/reimbursement models.
2. Lead the design and implementation of training for strategic account planning, data analytics, and utilization of new tools within CRM systems to drive impact and effectiveness of the field force.
3. Nurture a collaborative environment focused on continuous growth and excellence.
4. Provide coaching and career development support, fostering a culture of accountability, innovation, and results-driven performance.
5. Manage resources and timelines to ensure the efficient execution of training initiatives.
6. Lead and collaborate on the creation of training programs for cross-functional, customer-facing roles aimed at improving collaboration, strategic planning, and execution to enhance the customer experience.
7. Spearhead needs analysis, design, and implementation of comprehensive training strategies using adult learning principles for the EMD Sales and Market Access teams, aligning with business goals and market trends.
8. Lead the design, delivery, and facilitation of advanced onboarding and skill-building programs for EMD Access and Reimbursement Managers (ARMs).
9. Educate sales teams on market access, reimbursement processes, and third-party payer challenges to enhance strategic account management.
10. Partner with Sales Learning Leads to integrate market access insights into the new hire curriculum.
11. Monitor and assess training needs through stakeholder feedback and field interactions, iterating strategies to improve effectiveness.
12. Stay updated on market access and reimbursement trends to ensure training programs remain current and impactful.
13. Collaborate with cross-functional teams to create materials addressing evolving business needs.
14. Use data to evaluate training effectiveness, providing insights for ongoing improvements.
15. Act as a trusted advisor to leadership, sharing insights on industry trends and strategies, and represent the learning team as an adjunct member of the franchise leadership team.
16. Participate actively in the Learning Center of Excellence Leadership Team and the Business Operations & Analytics extended leadership team.

Required Experience:

• BA/BS degree in Science, Education, Business, or Marketing.
• 5+ years of relevant training experience in sales, market access, and/or reimbursement in a corporate setting, with a record of delivering innovative learning solutions.
• 2+ years of people management experience, ideally in a field-based and corporate home office role.

Preferred Experience:

• 3+ years in managed markets and reimbursement.
• Ability to thrive in a matrixed and regulated environment.
• Strong expertise in EMD therapeutics, clinical trials, and market access strategies.
• Experience in developing and delivering training materials that promote skill development and organizational growth.
• Vendor management and contract negotiation experience.

Required Knowledge, Skills, and Abilities:

• Proven leadership in driving high-performance teams with a growth mindset.
• Deep business acumen and ability to align training initiatives with organizational goals.
• Exceptional communication, critical thinking, and decision-making skills.
• Strong planning, organization, and project management capabilities.
• Deep knowledge of EMD therapeutic areas and market access strategies.
• Expertise in instructional design, content development, and training delivery.
• Proficiency in LMS, virtual training tools, and Microsoft Office Suite.
• Ability to build relationships across functions, manage multiple projects, and influence stakeholders at all levels.

Physical Demands and Work Environment:

• Regular travel between offices and meeting sites (20-30%).
• Frequent use of office equipment such as computers and telephones.
• Occasional after-hours work to meet business demands.
• Frequent public contact requiring professional demeanor.