Director, eCommerce

Stanley 1913; Seattle (WA); On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

Annual bonus

Personalized time off

14-Paid holidays

Dental

Vision

401(k)

Job summary

Stanley 1913 is seeking a hands-on digital leader to drive our North America DTC eCommerce business, spanning the U.S. and Canada. You will own the digital customer experience, lead site merchandising, content execution, and promotional planning to grow revenue, margin, and retention.

You will manage a team, collaborate across planning, operations, brand, tech, and analytics, and advance our Direct-to-Consumer channel with data-driven decisions and operational excellence.

Qualifications

• 10+ years with increasing responsibility leading eCommerce for consumer lifestyle brands with a top-tier perspective and deep experience in Shopify
• Has used AI to materially speed up their team's output (requirements, QA, analysis)
• Proven success in leading cross-functional teams and collaborating with global partners
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships with senior executives, partners, and external collaborators.

Responsibilities

• Lead the North America DTC eCommerce business, owning the digital customer experience across the U.S. and Canada.
• Drive site merchandising, assortment strategy, content execution, and promotional planning to deliver revenue and margin growth.
• Lead conversion, retention, and customer engagement strategies, including email, SMS, SEO, personalization, testing, and site optimization.
• Partner cross-functionally with merchandising, planning, marketing, brand, technology, analytics, and operations teams to implement scalable growth initiatives.
• Supervise annual and seasonal business planning, forecasting, critical metric reporting, and P&L performance.
• Lead and develop a high-performing eCommerce team across merchandising, operations, and retention marketing.
• Continuously improve the customer journey, site experience, search, navigation, checkout, and digital operating models through data, innovation, and AI-driven solutions.

Skills

eCommerce leadership

Cross-functional leadership

AI-enabled optimization

Strategic thinking

Communication & stakeholder management

People management

Tools

Shopify

Job description

About us: Stanley 1913 - Built for Life® since 1913.

The Stanley 1913 brand has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular Quencher™ series go beyond function, elevating everyday moments with style and empowering active lifestyles. We’re a community of creators, builders, and inventors who believe in creating sustainable products for a better life and world that minimizes our impact on the planet. Learn more atwww.stanley1913.com.

Position Overview:

We're seeking a hands-on digital leader to drive Stanley 1913's eCommerce business across the U.S. and Canada. This role leads site merchandising, digital operations, retention marketing (email and SMS), site experience, and performance optimization, partnering closely with teams across planning, operations, brand, technology, marketing, and commercial functions.

You will own the strategy and execution required to grow revenue, margin, conversion, and customer retention while remaining deeply involved in day-to-day business operations. As a collaborative leader, you'll scale processes, enhance the customer experience, and advance Stanley 1913's Direct-to-Consumer channel through data-driven decision making and operational excellence.

This role is accountable for achieving business outcomes, including tracking important metrics, objectives, and key results. The role also manages P&L, performance reporting, and key growth initiatives across the North American DTC business.

What You'll Do

• Lead the North America DTC eCommerce business, owning the digital customer experience across the U.S. and Canada.
• Drive site merchandising, assortment strategy, content execution, and promotional planning to deliver revenue and margin growth.
• Lead conversion, retention, and customer engagement strategies, including email, SMS, SEO, personalization, testing, and site optimization.
• Partner cross-functionally with merchandising, planning, marketing, brand, technology, analytics, and operations teams to implement scalable growth initiatives.
• Supervise annual and seasonal business planning, forecasting, critical metric reporting, and P&L performance.
• Lead and develop a high-performing eCommerce team across merchandising, operations, and retention marketing.
• Continuously improve the customer journey, site experience, search, navigation, checkout, and digital operating models through data, innovation, and AI-driven solutions.

Who You Are:

• 10+ years with increasing responsibility leading eCommerce for consumer lifestyle brands with a top-tier perspective and deep experience in Shopify
• Has used AI to materially speed up their team's output (requirements, QA, analysis)
• Proven success in leading cross-functional teams and collaborating with global partners
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships with senior executives, partners, and external collaborators.
• Manages a team of 5 or more and provide mentorship. Encourages a culture of collaboration, innovation, and continuous improvement. Sets clear expectations and offer timely feedback to build a strong, inclusive, high-performing team.
• Proven success leading and scaling a significant e-commerce business across multiple markets, in consumer/retail and design-led brand environments.
• Strong commercial foresight and deep understanding of digital critical metrics, customer behavior, and profitable growth levers while balancing trade-offs across brand, customer experience, and financial outcomes resulting in execution through clear priorities and performance management.
• Creates alignment and accountability across teams by running effective decision forums and operating process setting clear owners/timelines
• Leads change and continuous improvement by driving a test-and-learn culture and scaling transformation initiatives (platform, operating model, and process improvements) with strong local adoption.

Stanley 1913 is committed to a diverse and inclusive work environment. Stanley 1913 is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to [e-mail].

Stanley 1913 is a total rewards company, which includes rewards beyond base salary.

• annual bonus, based on company and individual results
• personalized time off
• 14-Paid holidays
• dental
• vision
• 401(k)

The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience.

Salary Range: $160,000 USD - $210,000 USD

About our parent company: Morgan Street Holdings

The Stanley 1913 brand is owned by Morgan Street Holdings (formerly HAVI), a privately held enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, and Continental. Morgan Street Holdings’ portfolio provides best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.

Morgan Street Holdings supports the Stanley 1913 brand with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.