Director, Digital Transformation Leader (Hybrid)

Merck & Co.; West Point (PA); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Paid holidays and vacation

Job summary

Merck & Co. seeks a Global Clinical Supplies Digital Transformation Leader to own strategy and execution of the GCS digital roadmap. You will lead high-priority digital initiatives, align matrixed teams, and drive adoption while ensuring GxP compliance and SDLC delivery.

You will influence stakeholders across business and IT, manage change, and track KPIs to demonstrate ROI in a regulated pharmaceutical environment.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum of 10 years of progressive pharma/regulatory experience.
• Minimum of 5 years leading major technology implementations or digital transformation initiatives in clinical supply chain.
• Strong track record delivering complex digital projects using Agile/Scrum or waterfall methodologies.
• Understanding of ERP systems (SAP), RTSM/IRT systems, or advanced data platforms is highly preferred.
• Proven capability to influence and manage cross-functional stakeholders across business and IT without direct line authority.
• Strong understanding of GxP, CSV practices, and pharmaceutical data privacy standards.

Responsibilities

• Lead the execution of high-priority digital initiatives defined within the GCS digital roadmap.
• Drive project delivery from business-case development through implementation and hypercare.
• Orchestrate matrixed teams comprising GCS business experts, IT partners, data scientists, and external vendors.
• Coordinate change impact assessments and end-user adoption strategy with stakeholders.
• Establish and monitor KPIs for assigned digital projects to measure adoption, efficiency gains, and ROI.
• Ensure GCS owned systems comply with relevant GxP requirements and contribute to SDLC deliverables.

Skills

Strategic Leadership

Cross-Functional Leadership

Digital Transformation

Agile / Scrum

Project Management

Stakeholder Management

Data Analysis

Change Management

Technical Project Management

Influencing

Education

Bachelor's degree in Supply Chain, Engineering, Computer Science, Information Technology, Life Sciences, or related field

Tools

SAP

RTSM/IRT systems

Advanced data platforms

Job description

Position Overview

The-Global Clinical Supplies Digital Transformation Leader will be responsible for delivering high-impact digital initiatives in support of the GCS digital roadmap. This role will own the strategy and execution framework for specific pillars of the GCS digital roadmap and will focus on translating strategic vision into operational reality.

Reporting to the Senior Director, Head of Clinical Supply Systems, this role will collaborate closely with relevant IT teams, GCS business representatives and leaders, DSCS Digital Technologies, Global Clinical Trial Operations, and external vendors to deliver digital solutions on time, on budget, and at scale.

Primary Activities include, but are not limited to:

Strategic Leadership-----

• Lead the execution of critical, high-priority digital initiatives defined within the GCS digital roadmap
• Drive project delivery from business-case development through implementation and hypercare.

Cross-Functional Delivery

• Orchestrate matrixed teams comprising GCS business experts, Enterprise IT partners, data scientists, and external software vendors to deliver specific digital capabilities, aligned with business needs

Technology Adoption and Change Management----------------

• Coordinate the change impact assessments and end-user adoption strategy with relevant business stakeholders, ensuring GCS teams are trained and equipped to leverage new capabilities.

Value & Metric Tracking

• Establish and monitor key performance indicators (KPIs) for assigned digital projects to measure user adoption, process efficiency gains, and return on investment (ROI).

SDLC and GxP Support

• Ensure that GCS owned systems comply with relevant GxP requirements (if applicable), and contribute to relevant SDLC deliverables in collaboration with IT partners.

Required Qualifications (Education, Experience, and Skills)

Education:-

Bachelor's degree in Supply Chain, Engineering, Computer Science, Information Technology, Life Sciences, or a related field.

Experience:

• Minimum of-10 years of progressive experience-in the pharmaceutical, biotechnology, or highly regulated manufacturing industry.
• Minimum of-5 years of hands‑on experience leading major technology implementations-or digital transformation initiatives within a clinical supply chain, clinical operations, or pharmaceutical supply chain environment.

Strong track record of successfully delivering complex digital projects using-Agile/Scrum or waterfall methodologies. Understanding of ERP systems (SAP), RTSM/IRT systems, or advanced data platforms is highly preferred.

Proven capability to-influence and manage cross-functional stakeholders-across business and IT domains without direct line authority.

Strong understanding of-GxP requirements, computer systems validation (CSV) practices, and pharmaceutical data privacy standards.

Preferred Qualifications:

• Advanced degree (Master's or MBA).
• Professional certifications in project/product management (e.g., PMP, PMI-ACP, Certified Scrum Product Owner) or Change Management (Prosci).
• Prior experience delivering AI/Machine Learning pilots or robotic process automation (RPA) in a clinical environment.
• Prior experience with clinical supply planning systems

Agile Project Management, Budget Development, Clinical Supply Chain Management, Clinical Trial Management, Cross-Functional Leadership, Data Analysis, Digital Governance, Digital Transformation, Influencing Skills, Performance Metrics, Project Strategy, Risk Management, Stakeholder Management, Strategic Thinking, Technical Project Management

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement•

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

The salary range for this role is $173,200.00 - $272,600.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.

• Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.
• More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

San Francisco Residents Only: -We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: -We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Hybrid

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): n/a

Job Posting End Date: 09/7/2026

A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R412634