Director, Digital Tech Transfer & Knowledge Management

MSD; West Point (PA); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision & insurance

401(k) retirement

Paid holidays

Vacation

Sick leave & compassionate days

Annual bonus & incentive

Job summary

MSD is seeking a Director of Digital Tech Transfer & Knowledge Management to shape the future of manufacturing capabilities. You will define strategy, build roadmaps, and drive execution of PKM initiatives, leading a multi-disciplinary team to streamline transfer of process knowledge into manufacturing execution.

The role requires strong leadership, deep biopharma process knowledge, and experience delivering large-scale digital projects in regulated environments.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field.
• Minimum of ten (10) years of industry experience in relevant roles.
• Proven track record delivering large-scale, data-intensive digital products.
• Experience leading cross-functional teams in product management or strategic roles.

Responsibilities

• Define and champion the product vision and strategic roadmap for Digital Tech Transfer and PKM.
• Lead and mentor a high-performing team of product analysts, technology and process specialists.
• Oversee the lifecycle of digital manufacturing products supporting tech transfer from concept to deployment.
• Translate complex business needs into scalable, compliant digital solutions across S&T, Research, Commercialization and manufacturing operations.

Skills

Asset Management

Benefits Management

Management System Development

Product Management

Requirements Management

Stakeholder Relationship Management

Strategic Planning

System Designs

Education

Bachelor's degree in Engineering/CS/Life Sciences

Tools

MES

DeltaV

PKM

Databricks

SCADA

PI

Job description

Job Description

Our company is at the forefront of the biopharmaceutical industry, using digital technology to transform manufacturing. Our strategic team manages process knowledge and data across the product lifecycle—from commercialization and technology transfer through ongoing commercial supply. We deliver integrated digital solutions that make critical process information accurate, accessible, and actionable, enabling smarter, faster, and compliant manufacturing across our global network. The Director, Digital Tech Transfer & Knowledge Management, is a critical leadership role responsible for shaping the future of our manufacturing capabilities. This individual will define the strategy, develop the roadmap, and drive the execution of our digital tech transfer and Process Knowledge Management (PKM) initiatives. The role involves leading a multi-disciplinary team to build and enhance systems that streamline the transfer of process knowledge into manufacturing execution.

Responsibilities

Define and champion the product vision and strategic roadmap for Digital Tech Transfer and Process Knowledge Management (PKM), ensuring alignment with overarching business goals. Lead and mentor a high-performing team of product analysts, technology and process specialists, fostering a culture of innovation and execution excellence. Oversee the entire lifecycle of digital manufacturing products that support tech transfer, from initial concept and requirement gathering to deployment and continuous improvement. Serve as the primary liaison between Science & Technology (S&T), Research, Commercialization and manufacturing operations, and IT to translate complex business needs into scalable and compliant digital solutions. Drive the strategy for integrating disparate data sources (e.g., MES, LIMS, process control systems) to create a cohesive process knowledge ecosystem for seamless technology transfer. Champion the principles of data integrity and governance to ensure all process data is reliable, accurate, and inspection ready. Manage the product backlog, prioritize features based on business value and strategic importance, and communicate progress to executive stakeholders. Ensure all digital solutions adhere to industry regulations, including GxP, and internal quality standards. Partner with external contract manufacturing organisations (CMOs) to digitise technology transfer and establish secure, standardised, and compliant ongoing process data exchanges.

Qualifications

Required Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field with a minimum of ten (10) years of required industry experience.

Proven track record of supporting pharmaceutical technology transfer and establishing receiving-site readiness, including process knowledge transfer, capability assessment, data preparedness, and operational handover.

Demonstrated experience in a product management, program leadership, or strategic role delivering large-scale, data-intensive digital products.

Strong leadership capabilities with experience managing and developing technical and cross-functional teams.

Exceptional communication and stakeholder management skills, with the ability to influence and align senior leaders and technical experts.

Deep knowledge of biopharmaceutical manufacturing processes, technology transfer, and their associated data and control systems (e.g., MES, DeltaV, PKM, Databricks, SCADA, PI).

Proven ability to connect high-level business objectives to detailed technical execution plans.

Proven capability in implementing and scaling AI solutions in mission-critical, highly regulated environments, with appropriate governance, reliability, security, and compliance controls.

Required Skills

• Asset Management
• Benefits Management
• Management System Development
• Product Management
• Requirements Management
• Stakeholder Relationship Management
• Strategic Planning
• System Designs

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Employment Details

Employee Status: Regular Relocation: No VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/4/2026

Compensation and Benefits

The salary range for the primary location of this role is: $173,200.00 - $272,600.00 This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus and long-term incentive

Additional Locations

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location. Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Legal and Equal Opportunity

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Recruitment Policy

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.